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Home » Trip Reports » Review: Saudia 777-300ER First Class Jeddah to Los Angeles
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Review: Saudia 777-300ER First Class Jeddah to Los Angeles

Matthew Klint Posted onSeptember 21, 2017November 14, 2023 9 Comments

This is part two of SV41, from Riyadh to Los Angeles. In the first installment of this report, I covered the short flight from RUH to JED and the ground stop in Jeddah. This flight covers the 16hr journey from Jeddah to Los Angeles.


Saudia 777-300ER First Class Service

Around 4am the new crew boarded the 777-300ER and introduced themselves. The lovely Ashnia (pictured center below) would primarily care for my side of the aisle but there was some interaction with all crew members over the long flight. On this flight, the three female crew members working first class were from the Philippines.

a group of women wearing blue uniforms and hats

The service struck a great balance between friendliness and professionalism. Not only was it polished, but also genuinely warm. Good conversation took place, not forced and not the sort of awkward niceties that are often customarily exchanged.

I also appreciated that the crew took the time to make things looks nice…like adding flowers when offering candy prior to landing.

a person holding a tray with a bowl of food and flowers

Saudia 777-300ER First Class Chef + Dining

The highlight of the flight, was Chef Rahmi and the beautiful meals he prepared. I already wrote about the Turkish chef earlier…he was great. So great I’d easily label him the best chef I’ve ever had on any flight.

a man wearing a chef hat and gloves holding a tray of food

He came around to each seat, introduced himself, and went through the menu, stressing that he was at our disposal to customize any dish on the (extensive) menu. He was on top of his game. This was no FA who dressed up in a chef outfit: he was truly a gifted chef and it showed in the way he prepared each course of each meal.

For example, I ordered an omelet for breakfast. He asked if 1.) how I like the consistency of my eggs, 2.) what kind of cheese I wanted in the omelet, and 3.) what kind of herbs, if any, I would like the eggs seasoned with.

While Lufthansa and Cathay Pacific offer freshly-prepared eggs onboard, this level of customization was on a whole different level.

Here’s the menu for the flight–

Prior to takeoff, a choice of fruit juices as well as a date smoothie was offered. This time I chose strawberry juice. I appreciate that although Saudia is a dry airline, there is a good selection of fresh juices onboard which I frankly prefer to alcohol when trying to combat jet lag.

a tray of drinks on a table

a glass of orange liquid on a table

We took off around 5:55a from runway 34 as the sun began to rise in Jeddah.

a runway with lights on it

a group of airplanes on a runway

Right after takeoff, Ashnia offered Arabic coffee and a dish that contained a date and chocolate.

a woman in a blue hat holding a cup and a pitcher

a bowl of food and a cup of tea

Shortly thereafter, the table was laid for breakfast. I had ordered breakfast with Rahmi prior to takeoff.

Saudi First Class Breakfast

a bed with a white sheet on it

The table was beautifully set and fresh-squeeze orange juice offered.

a table with a napkin and a glass of juice

My cloth napkin was tired with a gold braid.

a napkin with a knot on it

First up for breakfast was yogurt with berries and a side of fresh fruit. Bread was also offered including a croissant, muffin, sweet roll, and whole grain roll.

a table with food and utensils

a table with a glass of water and a knife

a bowl of fruit and a glass of milk on a tray

a bowl of fruit with strawberries and mint

a plate of pastries on a table

a basket of food on a table

For the main course, I ordered an omelet with Gruyere cheese and basil. It included a side of potatoes and salad as well as two asparagus spears.

a plate of food on a table

a pair of butter knives on a pink cloth

a plate of food with asparagus and vegetables

a plate of food on a table

Not surprisingly, it was delicious. I also enjoyed some delicious crustless toast that was flavored with pesto.

a plate of food on a table

Mid-Flight Snack

After taking a nap, I woke up and rang the FA call button…surprisingly I was hungry again. Rahmi appeared and was excited to offer a snack. I noticed pizza was on the menu and decided to give it a try. Rahmi asked what I wanted on it, offering me a variety of toppings. I chose cheese, sun-dried tomatoes, olives and basil.

Unrequested, Rahmi brought out canapés while the pizza was cooking. How was the pizza? Tremendous. Not your typical pizza, but very delicious.

a plate of food on a table

two small pizzas on a plate

a small pizza on a plate

A hot chocolate brownie with vanilla ice cream served as a perfect end to the meal.

a plate of food on a table

a chocolate cake and ice cream on a plate

Mid-Flight Buffet in Galley

Even with food on-demand during the flight, a “buffet” was available in the rear galley. It contained snacks, whole fruits, fresh squeezed juices and water.

a food on a counter

a tv on a shelf

Pre-Arrival Feast

Keep in mind Jeddah to LA is 16 hours…that’s a long day. About two hours prior to landing the great feast began.

First, a smoothie with mixed nuts including pistachios.

a glass of orange juice and a bowl of nuts

a bowl of nuts on a table

The table was again beautifully set and bread basket offered. I opted for garlic bread (excellent) and some pita bread for the coming Arabic mezze course.

a table with a basket of bread and glasses of water

a piece of bread cut in half

Again, Chef Rahmi went the extra mile.  As I walked to the lavatory I noticed he was making several amuse-bouches for the first class cabin. This was not on the menu and he was not following any guide…he just winged it. Quite well, I must add.

a man wearing a chef hat and gloves holding a tray of food

a tray of food on a tray

a plate of food on a table

Next up was a roasted potato leek soup, simply delicious.

a plate of soup with a cracker on it

a plate of soup with a stick in it

Then came caviar. Rahmi asked if I would like it served opened or unopened.

a plate of food with a small container of cream and a small container of cream

a black container with gold text on it

I’d say the one thing that was missing was a palate cleanser, which would have been greatly appreciated. The mint lemon drink served as a fair substitute, though.

Next up was a mezze course: very light with two stuffed grape leaves, hummus, pickles, a cherry tomato, and olive.

a plate of food on a table

Time for the main course? Not yet. First a salad course. Dressed with a tangy balsamic vinaigrette and included shaved parmesan cheese and walnuts.

a salad in a bowl

The Feast Continues

Finally, the main course arrived. Lamb is my favorite dish so I opted for the lamb shoulder. I also felt like some pasta. No problem, said Chef Rahmi. While lamb shoulder with fettuccini is perhaps not a common combo, it worked perfectly. The tomato sauce tasted homemade and the lamb was incredibly tender.

a plate of food on a table

a plate of food with a piece of meat and vegetables

Dessert included a pistachio tart and triple mousse cake with fresh raspberries (I had requested berries early in the flight and Rahmi continued to find them during the flight) and a bowl of vanilla ice cream.

My first cappuccino tasted like powder. When I told Chef Rahmi a horrified look spread over his face and he personally made me (a far better) cappuccino to go with dessert.

a plate of desserts and a cup of coffee

What an incredible meal. I hope my pictures do it some justice.

Saudia 777-300ER First Class Seat

I covered the Saudia First Class Suite extensively in earlier posts, but I’ll note again the seat was very comfortable in all positions and I slept well for seven hours after breakfast and again for a short nap later in the flight.

an airplane with seats and a blue light

the inside of an airplane with windows and seats

an airplane with a television

a seat in an airplane

a close up of a leather seat

The suite offered three USB outlets and a single power port. A closet was just big enough for my coat and a small shopping bag. Thankfully, individual air nozzles were available and utilized.

I’ve had better bedding on other carriers, but the mattress pad, pillow, and blanket all helped me to sleep well. The blanket has a satin finish and is quite light.

a bed with a blanket and a phone on the side of it

a bed with pillows and a bottle of water on the side of it

a bed in an airplane

a bed with pillows and a blanket on it

a bed with a blanket and a tv on the side of it

a bed with a blanket on it

a pillow on a bed

an airplane cabin with a door and a window

a pink doors with metal panels

Saudia 777-300ER First Class IFE + Internet

Noise cancelling headphones were present in the seat and of above-average quality. Saudia heavily edits its movies (sex and nudity of course, but even low-cut blouses and kissing) but doesn’t seem concerned about violence. I watched an old move with Julia Roberts and Mel Gibson called The Conspiracy Theory which was pretty decent.

a pair of headphones on a black bag

Before landing, an LAX guide was screened:

The only truly disappointing thing about the flight was that the internet did not function. 16hrs is a long time to be disconnected and it is sad that Saudia chose OnAir for its internet service, a reliability poor provider. After wasting 45 minutes trying to connect, I simply gave up.

a screenshot of a phone

Saudia 777-300ER First Class Amenity Kit

Saudia offers a fairly nice amenity kit that somewhat mimics the hardshell Rimowa amenity kits. Contents included Acca Kappa skincare products, a comb, eyeshade, dental kit, and some sort of Apple lightning cable extender.

a black rectangular object with a zipper

a table with a variety of items on it

a group of bottles of cosmetics

a black bag with a label

Saudia 777-300ER First Class Pajamas

Pajamas were branded by Porsche and quite comfortable. Most importantly (for me), the pants included pockets. I requested XL thinking they would be on the smaller side, but as it turned out they were quite large. L would have been better, but I have so many pajamas it did not matter.

a close up of a bag

a group of clothes on a table

a folded grey sweatshirts on a wooden surface

Saudia 777-300ER First Class Sleep Kit

Aside from the main amenity kit, when my bed was made a sleep kit was offered, that included Apsara spa products including foot cream…which I did not use.

a small bag on a table

a group of white bottles and a bag on a table

a group of white containers on a table

Saudia 777-300ER First Class Souvenir

A suite guide was included in the suite’s literature rack, which included a seat guide, menu, and a great souvenir: a first class luggage tour.

a close up of a book

a menu on a table

a phone case in a plastic bag

Saudia 777-300ER First Class Lavatory

First Class had access to three lavatories, two in the front and one in the rear. These were also shared by the pilots. None were oversized, but they were kept clean and included amenities from Apsara and a fresh flower. Each toilet included a bidet.

a toilet and sink in a bathroom

a sign on a wall

a soap dispenser on a counter

a sink with a faucet and soap on it

a shelf with bottles and flowers

CONCLUSION

I’ll be honest, my expectations were low flying Saudia First Class. Not only were they easily exceeded, but Chef Rahmi set the standard in terms of what an onboard chef should be like. Meals were excellent, service great, and suite comfortable. If you can deal without alcohol, by all means flying Saudia. It was an incredible flight.

an aerial view of a city

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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9 Comments

  1. Michael Reply
    September 21, 2017 at 6:35 pm

    Interesting and informative review. Delighted to say that my 2 recent trips with Saudia on a 787 to Jeddah and on a A320 to Frankfurt, both in business were excellent

  2. Grey Goose Reply
    September 21, 2017 at 8:55 pm

    Dry Airline = NO THANKS!

    • Matthew Reply
      September 21, 2017 at 9:24 pm

      It’s honestly not bad. And no fear of “legless” passengers.

  3. Alan Brint Reply
    September 21, 2017 at 11:53 pm

    Matthew, you say the pizza was “not your typical” pizza. Obviously that means it wasn’t prepared like a pizza at a pizza place. If you’re able to, how was it different from a pizza that we might make if we tried to from scratch?

    • Matthew Reply
      September 22, 2017 at 12:32 am

      Hi Alan, I wish you could see the pictures. Hard to describe, but it wasn’t standard pizza dough, instead the bread was somewhere between what we commonly think of as pizza bread and pita. It also contained far less cheese. But it was still great.

      Happy New Year to you!

      • Alan Brint Reply
        September 25, 2017 at 1:18 am

        Thanks Matthew. I appreciate that. It sounds interesting.

  4. Sajjad Reply
    September 22, 2017 at 3:12 am

    Hi Matthew
    I flew Saudi first and business a couple of times and I will never fly with them again.
    I must admit the food was good and so were the non-Saudi hostesses.
    But the airport handling and the male Saudi crew brings the product down to the bottom.
    It is the total experience that counts, and I noticed you did not include anything about Jeddah airport, which is hands down the worst airport in the world, and the rude Saudi cabin crew. Your chef Rahmi was not Saudi and neither were the hostesses.
    I was so appalled at my last experience that I complained to Saudi Airlines in Jeddah and the Saudi official actually admitted that it is the Saudi culture which is to blame and that they are trying hard to change it (with obviously no progress).

  5. Crown Princess Mayaalla bint Abdullah Reply
    September 22, 2017 at 7:58 am

    Thank you Matthew. I enjoyed reading your review and the staff loves reading as well. We are very proud of our Band Name and our staff. Each staffmember brings a personal quality that can be recreated anywhere else. They are the trusted service that make us who we are…..We will be looking forward to seeing everyone flying with us….much love. FAREED SAUDIA!
    FAREED means unique . Our Band and our Staff bring a personal uniqueness that can be found no place else. Come be unique with us
    Crown Princess Mayaalla MuQaddim bint Abdullah

  6. Rahmi Reply
    September 22, 2017 at 11:33 am

    @Matthew

    Thank you for nice article and great photos.Glad to know that our hospitality on board satisfy your expectations.

    Chef Rahmi

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