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Home  >  Southwest Airlines  >  Southwest Airlines Flight Delays Meltdown; ATC, Weather, Pilots To Blame?
Southwest Airlines

Southwest Airlines Flight Delays Meltdown; ATC, Weather, Pilots To Blame?

Kyle Stewart Posted onOctober 10, 2021October 10, 2021 14 Comments

Southwest Airlines has experienced a substantial operational meltdown in the last week. Air Traffic Control, weather, and even pilots have been suggested as the cause but the answer eludes. 


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Southwest Operational Issues Affect More Than 1,200 Flights

On Saturday (October 9th, 2021), Flight Aware had reported 568 canceled Southwest Airlines flights and 711 delayed flights. Halfway through Sunday, October 10th, the carrier has registered another 1,006 cancellations and 204 delays. Southwest accounts for 27% of all canceled flights worldwide today, no small feat.

The list of top affected airports was a who’s who of Southwest hubs:

  • DEN Denver
  • BWI Baltimore/Washington
  • LAS Las Vegas
  • MDW Chicago
  • HOU Houston
  • PHX Phoenix
  • MCO Orlando
  • STL St. Louis
  • BNA Nashville
  • AUS Austin

The delays were felt throughout the network at nearly every Southwest city.

southwest airlines delays

Air Traffic Control (ATC) Blamed

Southwest Airlines responded to USA Today that Air Traffic Control was too blame as well as severe weather.

“Air Traffic Control (ATC) issues and disruptive weather have resulted in a high volume of cancellations throughout the weekend as we work to recover our operation. We appreciate your patience as we accommodate affected Customers as quickly as possible,” Southwest said in an emailed statement.

In isolated evaluations I was able to conduct over the last few days, traffic passing certain points like Jacksonville Center (controlling high altitude airspace above the state, mostly from the East Coast) seemed to be part of the bottleneck and this was confirmed by FAA officials.

A representative for the Federal Aviation Administration told Action News Jax, “Due to a combination of severe weather, active military training in the airspace, and unexpected limited staff at the Jacksonville facility that handles high-altitude, en route traffic, the FAA took steps to safely manage air traffic the evening of Oct. 8. Normal operations returned at approximately 10 p.m.”

Action News Jax Chief Meteorologist Mike Buresh says the weather was clear in the area long before the delays were reported.

”It certainly doesn’t seem like things are back to normal,” Hill said. “There’s tons of flights canceled still even [Saturday] so I don’t really know what’s going on.”

Reduced staff levels, military operations, and some weather may have explained some of the delays into Florida passing through Jacksonville Center, but it’s shocking that the traffic couldn’t be resolved around these events.

southwest airlines delays air traffic control

Weather May Be A Cause For Southwest Knockdown Delays

Severe storms went through Florida causing some passengers to report substantial turbulence. This, of course, wasn’t exclusively a Southwest Airlines issue as several flights departing Miami on Friday night were diverted back to Miami or other airports south of Jacksonville. Had the issue only been ATC, those flights could have simply been re-routed instead of returning to their departure points and wasting valuable time, money, and fuel.

Weather seems like a legitimate concern for some of the issues. Much of the domestic leisure travel at the moment (especially around weekends) heads to Florida so planes experiencing cancellations or weather delays could have a knockdown effect on other flights. For example, a plane that departed BWI (Baltimore) for MCO (Orlando) but was delayed due to weather could then cause a delay from Kansas City to Denver, as the aircraft was then scheduled to fly from Orlando to Kansas City before moving onward to Denver.

If a significant portion of the system is headed into or out of a weather impaired region, that could cause Southwest to delay and cancel flights for bad weather even in markets that are nowhere near the weather event. Spirit Airlines had an issue with this in August that crippled the carrier for several days.

Southwest passengers are urged to check their flight status prior to heading to the airport.

Pilots Being Blamed Too

Some have also speculated that this was the result of labor action. Surely, Southwest could have resolved most of the issues, be them weather or ATC several days in, so there must be another explanation. As you might have suspected, Southwest recently moved to require crews to become vaccinated along with several other carriers.

Usually, this theory would be the result of politically motivated crackpots linking together unrelated events for why the carrier can’t recover quickly, however, Southwest pilots announced they sought to block the move and unlike the other carriers, the pilot’s union, SWAPA is the filing party.

The Southwest Airlines Pilots Association (SWAPA), a union, has filed a lawsuit against SWA over its vaccine mandate, The Dallas Morning News reported. SWAPA has authorized its members to demonstrate against the mandate and strenuous working conditions during the pandemic. The union has also authorized $1 million in support of those protests, which could begin this fall, SWAPA president Casey Murray said.

A union for SWA mechanics has also issued a statement opposing the mandate on contractual grounds, the publication added.

However, the union has been clear that there is no organized labor action at this time:

Southwest did not comment on speculations circulating online claiming the issues might be related to labor action due to vaccine mandates.

A spokesperson for the Southwest Airlines Pilots Association told The Arizona Republic that the organization was unaware of any labor-related issues and would not condone any sort of work stoppage.

Conclusion

What is the true cause for Southwest Airlines’ significant flight disruptions and what is the remedy? If it was solely the air traffic control issue or weather delays, those should be resolved by now given the substantial size of Southwest’s operation (largest domestic carrier.) There’s no question that this was a factor, as I mentioned other carriers had flights diverted due to weather as well. However, Southwest canceling large amounts of flights this week would point to a larger issue, one yet to be revealed as the other two culprits are eliminated.

What do you think? Was it a perfect storm for Southwest Airlines with substantial traffic into a problematic ATC situation? Was weather to blame? Are pilots using organized action against Southwest? Is it something else entirely? 

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About Author

Kyle Stewart

Kyle is a freelance travel writer with contributions to Time, the Washington Post, MSNBC, Yahoo!, Reuters, Huffington Post, MapHappy, Live And Lets Fly and many other media outlets. He is also co-founder of Scottandthomas.com, a travel agency that delivers "Travel Personalized." He focuses on using miles and points to provide a premium experience for his wife and daughter. Email: sherpa@thetripsherpa.com

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14 Comments

  1. Gravelly Point Guy Reply
    October 10, 2021 at 6:27 pm

    Hi

  2. Jan Reply
    October 10, 2021 at 6:39 pm

    More of this coming your way once these carriers fire the unvaccinated employees

  3. Charles Lupica Reply
    October 10, 2021 at 7:31 pm

    Anecdotally, I was flying out of O’Hare today in the international terminal (T5/M concourse) where Southwest and Frontier operate. About half the Southwest flights were canceled and it clearly seemed too random to be a weather issue. I don’t fully remember specifics but I thought it was strange that there seemed to be no rhyme or reason to the Florida airports. Like there was a flight to FLL that left followed by a flight to TPA that left 40 min after, but a flight to MCO was cancelled leaving shortly before the TPA flight and when I checked the incoming flights because T5 at ORD is currently a hellhole and I was bored there didn’t seem to be any “weather-related” issue that I could discern.

    To be fair by today whatever went down yesterday has rippled through the Southwest network causing more problems today, but it definitely was not only due to weather or ATC issues. Especially when other airlines flying similar routes or at least routes affected by the specific ATC issues in Jacksonville had no issues.

  4. Dave Edwards Reply
    October 10, 2021 at 7:59 pm

    Also reports out there that ATC in JAX are walking out and calling off due to the mandate.

    Someone isn’t telling the entire story.

  5. Andrew Reply
    October 10, 2021 at 8:33 pm

    I know there are definitely ATC issues in JAX, and I’m sure weather plays somewhat of a role, but if these are truly the causes of WN’s cancellations, why are they only affecting WN? According to Ben from OMAT, AA, DL, and UA all have had 1-2% of their flights cancelled this weekend while WN cancelled 20% of their flights. There is definitely another issue going on. It may be just the near-universal staffing shortages, or some other type of labor organization.

    I see others here blaming it on the vaccine requirement or that we will experience more of this when the deadline approaches. I can’t think that is something certain; UA had no major scheduling issues as their vaccine requirement was implemented. However, I do think it’s interesting you mention that the pilots union is backing the anti-vaccine requirement suit; that may make pilots feel more empowered to take some action against it rather than just deciding to suck it up and get the shot.

  6. Hadassah Weinreb Reply
    October 10, 2021 at 10:53 pm

    Vaccine mandates are as much an imposition on workers freedom as hand washing on the job. I encourage everyone in healthcare to avoid hand washing. Same w anyone working food prep. Hepatitis, Covid, food poisoning, it’s all the same restrictions.

    • Kyle Stewart Reply
      October 10, 2021 at 11:21 pm

      @Hadassah Weinreb – I think those that haven’t gotten the shot would happily wash their hands instead, perhaps propose your solution to the powers that be. However, if your example proves to be drastically different than washing your hands, then maybe that’s where the pilots at Southwest have clearly taken a stand.

    • Jorge Paez Reply
      October 11, 2021 at 5:56 pm

      Hadassah: I hope you are being sarcastic. Unvaccinated people can literally kill my child.
      Children are dying already. This is a bridge too far…..

  7. Raybob Reply
    October 11, 2021 at 8:54 am

    Hadassah,

    To keep your job, would you comply with a federal mandate to eat only pork sandwiches for a week? You know, to keep everyone “healthy?” It would be because the government says it would help, despite the evidence eating pork sandwiches does nothing to stop the spread (just like the vaccines).

    ????

  8. Jim Baround Reply
    October 11, 2021 at 10:16 am

    So any entire blog post devoted to a question that you can’t answer. Well done!

    • emercycrite Reply
      October 11, 2021 at 11:07 pm

      LOL

  9. Tim Reply
    October 11, 2021 at 10:31 am

    Control the media and you control the country.

  10. Acura5 Reply
    October 11, 2021 at 7:43 pm

    https://americanmilitarynews.com/2021/09/army-flight-surgeon-says-pilots-risk-sudden-cardiac-death-from-covid-vaccine-side-effect/

    https://www.instagram.com/p/CU55u9fv_Ek/?utm_source=ig_web_copy_link

  11. CJ Reply
    October 13, 2021 at 6:55 pm

    So I guess I’d ask at what point will we, the Southwest consumers, know so that we can plan for travel? I get one side argues health, the other side argues liberty. I’m in the middle – and I have to fly again soon. Are all airlines short staffed as the pilots union for SW says, thus fighting fatigue every day (mental or physical I’m sure what with the pandemic) or is there one airline with such a great track record that they should be highlighted for non-cancellation and on time flights?

    On the point – It’s hard to argue or believe either extreme position. (walk out during a military exercise? I don’t see that being a thing that has anything to do with Vaccinations … bad weather turning around flights? maybe closer …. but combine those with terrible operational planning (SW being short staffed and not getting folks to the right places) and I can at least add those together to create the problems they had. Maybe a few walk outs on top didn’t help? I’d buy that whole package)

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