• Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
Live and Let's Fly
  • Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
Home » Southwest Airlines » Southwest Comes Out Swinging Against Flight Attendant Who Alleged Voyeurism
Law In TravelSouthwest Airlines

Southwest Comes Out Swinging Against Flight Attendant Who Alleged Voyeurism

Matthew Klint Posted onOctober 29, 2019November 14, 2023 4 Comments

close up of a blue airplane

Southwest Airlines has vowed to “vigorously defend” against a flight attendant lawsuit which alleges two pilots placed a hidden video camera in an aircraft lavatory on a flight to Phoenix.

After initially failing to directly address the matter, Southwest now categorically rejects the charges of flight attendant Renee Steinaker.

I wrote about the lawsuit yesterday, laying out the fact pattern and allegations. What caused Southwest to go on the record? Steinaker has now gone on a media tour, giving her version of what happened.

For example, Steinaker told ABC News:

When I walked into the cockpit, I noticed that his iPad was located on the window and on it appeared a picture of the pilot. And I looked further and I realized that it was our pilot, the captain in the lavatory, and then I looked even further. I stared at it and realized that the picture was moving. So, it appeared to be a livestreaming video of the captain in the lavatory.

Her lawsuit further claims that when she reported the incident, she was met with internal resistance:

Renee Steinaker was directed by a supervisor that she was not to talk to anybody about what happened. She was warned that “if this got out, if this went public, no one, I mean no one, would ever fly our airline again.”

Southwest Denies Video Exists

But Southwest denies a video exists:

The false video reference made to the in-flight crew was an inappropriate attempt at humor. When the incident happened two years ago, we swiftly investigated the claim, confirmed that no cameras were placed in any of the lavatories onboard and addressed the reported event with the crew involved. Southwest Airlines does not and has never used video surveillance in our lavatories and the Company does not condone the comment made no matter the intent. Again, the event was investigated thoroughly and no corroboration of the allegation was found. We will vigorously defend the lawsuit.

Show Me The Picture…

Steinaker’s lawsuit claims that when she saw the iPad showing what appeared to be live images of the lavatory, she pullede out her phone and took pictures. I would think those pictures might be helpful in answering the camera question.

But already Steinaker’s lawyer is pivoting away from actual voyeurism and focusing on sexual harassment.

It is … clear from its statement that Southwest palmed this egregious event off as a joke, and it still fails to recognize the gravity of the harassment and threat to the safety of the flight. A purpose of this suit is to make sure that the culture that treats sexual harassment and hostile working environments at 30,000 feet as a joke will, it is hoped, end with the successful conclusion of this lawsuit.

I suspect this is how she hopes to settle with Southwest.

CONCLUSION

While it is clear why Southwest did not want this story publicized, I simply don’t see any incentive or motive to protect the pilots…and still employ them…if this happened. But I will be watching this case closely, particularly the evidence the plaintiff will submit.

> Read More: Southwest Flight Attendant Catches Pilots Live Streaming…The Lavatory

image: Southwest Airlines

Get Daily Updates

Join our mailing list for a daily summary of posts! We never sell your info.

You have Successfully Subscribed!

Previous Article Will Qatar Airways Bail Out Malaysia Airlines? I Doubt It.
Next Article Los Angeles To New Zealand For 5,000 American Miles? Don’t Be Fooled.

About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

Related Posts

  • Southwest Airlines Gunfire Dallas

    Southwest: Investor Forced Changes But Killed The Airline

    March 16, 2025
  • a white airplane flying in the sky

    Will Southwest Customers Book Interline Partner Icelandair?

    February 9, 2025
  • American Airlines CEO Vision

    American Airlines Staff Bonus As Out Of Touch As Management

    January 26, 2025

4 Comments

  1. Chris E. Reply
    October 29, 2019 at 12:11 pm

    What was the bad joke meant to be anyway? Oops here’s me on the toilet, how embarrassing?

    So weird. Like what were they actually doing?

  2. Bandmeeting Reply
    October 29, 2019 at 1:44 pm

    “Show me the picture”.

    Would a Southwest FA normally have their phone in their pocket while working a flight?

    • Bandmeeting Reply
      October 29, 2019 at 1:49 pm

      I just heard from a retired Southwest pilot who says it is likely she did have her phone with her. He also thinks she is trying to cash in. No, I wouldn’t know one way or the other.

  3. Pingback: Chinese Airlines are Losing Billions Flying to the U.S. (And This Teaches U.S. Airlines a Lesson About Cuba) - View from the Wing

Leave a Reply

Cancel reply

Search

Hot Deals for May

Note: Please see my Advertiser Disclosure

Capital One Venture X Business Card
Earn 150,000 Miles Sign Up Bonus
Chase Sapphire Preferred® Card
Earn 100,000 Points
Capital One Venture X Rewards Credit Card
Capital One Venture X Rewards Credit Card
Earn 75,000 Miles!
Capital One Venture Rewards Credit Card
Capital One Venture Rewards Credit Card
Earn 75,000 Miles
Chase Ink Business Unlimited® Credit Card
Earn $750 Cash Back
The Business Platinum Card® from American Express
The Business Platinum Card® from American Express
Earn 120,000 Membership Reward® Points

Recent Posts

  • a group of people standing in a room
    No, You Weren’t Denied Boarding For Being Jewish. You Were Just Late. June 7, 2025
  • Trump Supersonic
    Trump Executive Order Lifts Ban On Supersonic Flights Over USA June 7, 2025
  • Qatar Airways Economy Class Breakfast
    Economy Class Breakfast On Qatar Airways June 7, 2025
  • American Airlines 787-9 Tour
    My American Airlines 787-9 Tour: Here’s A Look At Every Cabin On New Flagship Dreamliner June 6, 2025

Categories

Popular Posts

  • Aegean Airlines Feast
    A Feast Fit For A King On Aegean Airlines May 23, 2025
  • Israel Flight Cancellations
    Major Carriers Extend Flight Cancellations To Israel: Here’s The List June 6, 2025
  • Chase Sapphire Lounge LGA
    Crazy Chase Sapphire Reserve Changes Floated May 11, 2025
  • Southwest Airlines Checked Bags
    Suicide: Southwest Airlines Eliminates Free Checked Baggage May 27, 2025

Archives

June 2025
M T W T F S S
 1
2345678
9101112131415
16171819202122
23242526272829
30  
« May    

As seen on:

facebook twitter instagram rss
Privacy Policy © Live and Let's Fly All Rights Reserved. Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Live and Let's Fly with appropriate and specific directions to the original content.