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Home » Reviews » Lounge Reviews » Stunning: Pictures from the New SWISS First Class Lounge in Zurich
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Stunning: Pictures from the New SWISS First Class Lounge in Zurich

Matthew Klint Posted onApril 5, 2018November 14, 2023 6 Comments

Leave it to SWISS to create a sophisticated, beautiful new first class lounge now open in the A Gates (Schengen) area of Zurich Airport.

Like the E-Gates First Class Lounge, the bar design resembles a plane fuselage–made of beautiful wood.

a bar with a shelf and stools

a bar with shelves and stools in a room

Around the corner is seating:

a room with black chairs and a wood floor

A full bar and restaurant offers a la carte and buffet dining and a huge selection of alcoholic and non-alcoholic drinks. For coffee lovers, a barista is on-hand to craft exquisite coffee.

a long booth with tables and chairs in a restaurant

Also in the lounge: showers, restrooms, a quiet room (with two easy chairs like the ones in the E-Gates Senator Lounge), conference room, and smoking room. The SWISS First Class Lounge A Gates lounge does not offer sleeping rooms.

a glass door with a wooden frame

a room with black chairs and a table

Thanks to a flight delay, I spent over five hours in the lounge…it was truly a treat. While the a la carte menu is not as extensive as in the E-Gates First Class lounge, I enjoyed a very delicious Swiss-German dinner of soup, salad, and bratwurst.

a table with a bowl of soup and a bowl of salad

a plate of food on a table

And the hot chocolate brownie was heavenly!

a plate of dessert with fruit

CONCLUSION

I was flying from Los Angeles to Rome via Munich, Zurich, and Frankfurt. Initially, I was denied access at the door of the SWISS First Class Lounge A Gates. The agent insisted that because of the extra connection, I was not eligible for access admittance. That is not how I read the rules, but I remained silent while she checked with her colleague.

Her colleague agreed that I was not eligible, but nevertheless allowed me in as a “one-time” exception. It would have been counterproductive to argue after I had already been granted access, but I will follow-up with this issue in a future post.

Stay tuned for a full review of this lounge next week. It’s a beauty!

> Read More: SWISS First Class Lounge E-Gates Review

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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6 Comments

  1. Phil Reply
    April 5, 2018 at 3:48 pm

    A Gates are Schengen at ZRH.

    • Matthew Reply
      April 5, 2018 at 5:29 pm

      Thanks Phil. Was just a typo on my part.

  2. chasgoose Reply
    April 6, 2018 at 9:32 pm

    I still don’t understand why you are so high on Swiss. Regardless of how you feel about Aeroplan’s error, it was clearly Swiss that refused to honor tickets that Aeroplan mistakenly booked because Swiss accidentally granted Star Alliance partners access to F space (and part of the problem is that it seems as though Swiss opens a lot of F seats for their elite members). Aeroplan has no control over what Swiss releases to Star Alliance partners, and the blame lies entirely with Swiss. The last time that happened, its likely that there weren’t enough bookings as it was shut down much faster and Swiss just ate it, but this time Swiss couldn’t possibly honor all those tickets, given that they release a lot of seats assuming there aren’t a ton of people eligible to claim them. Aeroplan was faced with either having to pay Swiss for all those seats or rebook and refund you the difference in miles, which they had the right to do because at no time did their fare chart state you could use Aeroplan miles to book a ticket on Swiss F (thus mutual mistake).

  3. Hiro Reply
    April 8, 2018 at 10:55 am

    Wait, so even if you are arriving LH F passenger via FRA and proceeding to ZRH onward to another destination in LX on a same day, you’re not allowed to use their F lounge in ZRH? I have heard about this “extra connection” rule but never thought it would be strictly enforced.

    • Matthew Reply
      April 8, 2018 at 7:03 pm

      I believe the agent was wrong. We’ll get into that in a separate post.

  4. Pingback: Seven New Premium Travel Products I Want to Try in 2018 - Point Me to the Plane

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