The Conrad Las Vegas at Resorts World issues its daily food & beverage credit at a sports bar despite 39 other options. I determined to spend every last dime. If you are considering booking travel or signing up for a new...
No Room At The Hampton Inn: Hilton Won’t Discuss Its Oversell/Walk Policy

I reached out to Hilton several times asking questions about their overbooking/overselling “walk” policy and despite my best efforts, they simply wouldn’t answer my very simple questions. Why? If you are considering booking travel or signing up for a new credit...
Hotel Upgrades Remain Elusive Without Insistence

This year I am traveling more than ever, giving Ryan Bingham a run for his money. As such, I find myself in many hotels some of which honor elite benefits regarding hotel upgrades, and others that do not. Instead...
When Dynamic Award Pricing Goes Wrong

Increasingly loyalty programs are shifting from a fixed-price redemption for their loyal members to dynamically priced awards. This can mean cheaper prices for shorter distance flights where airlines need to fill seats and costs are low, but it can...
Review: Hilton Hanoi Opera

My wife and daughter have spent the summer in Asia and I have spent every other weekend visiting them. On my final trip back to Asia to bring them home, we re-visited Vietnam, this time trying Hanoi for the...
Review: Conrad Bangkok Hotel – Suite Upgrade

Though I’ve previously stayed at the property, I haven’t had a chance to review the Conrad Bangkok. In fact, despite dozens of visits to Bangkok, this would be my first stay for more than a single night. I looked...