Most flight attendants are kind or at least polite. But what do they really think of you?
What Flight Attendants Really Think Of You And Your Demands
A flight attendant posting under the handle “We Hate You” recently left the following comment on a story I wrote about flight attendants not serving pre-departure beverages to first class guests on American Airlines:
AA flight attendant here: I determined that most people are immature pieces of sh*t. Like 85% of the people feel so entitled it’s actually crazy (my own napkin stats). Had so many people think they can just sit in a pod business seat just because it was empty, had people go in the back galley (where we store all the drinks, food etc) to serve themselves a drink by opening and closing random compartment like they were at someone’s house for the first time. Had people get mad at me for being delayed because of either weather or mechanical. Majority of people are f*cking babies.
Tell us what you really think!
I highlight this not to say that it reflects the view of every flight attendant at American Airlines, but because after writing this blog for 15 years I’ve come to know many flight attendants who feel this way and (gasp) even some outside the USA. In fact, some even feel this way (double gasp) at Singapore Airlines!
I don’t mean to be unfair toward flight attendants because I know far too many wonderful ones. Many come to work each day thankful for their job and ready to serve their passengers. I am so thankful for those folks.
But don’t kid yourselves: many see this as just a job and after years on the job have become jaded and bitter. Knowing how a flight attendant may feel about you before your flight may help you to better approach every onboard interaction…
As always, treat everyone the way you want to be treated. This certainly applies to flight attendants.
Of course flyers should treat airline employees with respect…
on the other hand…
Most people flying have paid a handsome sum of money for their trip and they ARE entitled to the service they are paying for. A FA must have their limits and they shouldn’t feel bad telling a rude passenger “No”, but the ones paying for their seats deserve the best possible service.
@Moe … Best to choose an airline known for pleasant service . Japan Airlines comes to mind .
I’m polite to cabin crew but TBH, I don’t give a toss what they think of me, I’m not there to impress them or indeed anything else, they are there for my safety and to provide a service. End.
At what point complaining about the human character flaws of your clients makes one seem bitter,ugly,petty and deeply unhappy with life choices no one forced you to make?
I have usually found that a respectful approach is best with everyone encountered whilst traveling : FAs , pilots , airline ground staff , security , taxi service , hotel staff , shop staff , police , military , and other people .
Anywhere in the world it is wise to avoid nightclubs , sidewalk hustlers , or any place where there is drinking .
we should start a thread about what flyers think of flight attendants…especially flight attendants at US airliens.