Day: November 30, 2010

Poll Reveals Challenge Facing United and Continental

Matthew Klint November 30, 2010 Leave a Comment

A recently released Zagat survey of 8,000 frequent flyers reveals a conundrum for the new United Airlines: passengers seem to love Continental and hate United. Continental certainly does many things well. Their website and mobile app is slick and...

TSA

Partisan Politics Behind TSA Public Reaction?

Matthew Klint November 30, 2010 1 Comment

New York Times columnist Ross Douthat argues that public reaction to the Transportation Security Administration is hopelessly rooted in partisan politics. Imagine, for a moment, that George W. Bush had been president when the Transportation Security Administration decided to...

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