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Day: June 19, 2012

Airline MergerUnited Airlines

At Least Someone Cares at United Airlines…

Matthew Klint Posted onJune 19, 2012December 9, 2016 6 Comments

I was encouraged to read on Flyertalk about a recent exchange between a United Airlines 1K member and a legacy United customer service agent: Last week my phone rang. It was a lovely female agent from the Premier line....

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