Southwest Airlines has not laid off a single worker in its entire 53-year history. But with air travel recovery stalled and unions not agreeing to deeper concessions, nearly 7,000 employees have been warned they may be the first to...
Flying With United’s Most Loyal Customer
As he entered the United Polaris Lounge, eyes turned as staff stood. Mr. Stuker was back, United’s most loyal customer in terms of miles traveled. He sat down at the table next to mine. We started chatting. Turns out...
There’s A New Loophole To Allow Emotional Support Animals On Planes…
Airlines have been given the green light by the U.S. Department of Transportation to further restrict or prohibit emotional support animals onboard. But there’s still a potential loophole that can be exploited, even if not nearly as egregiously as...
In Defense Of American Airlines: Thanks For The Gift!
View From the Wing says “American’s holiday gift promotion makes no sense, and is stunning in its lack of generosity.” The Points Guy says “American hyped holiday cheer and gifts, but delivered me disappointment.” But my message to American...