Unlike Delta Air Lines, United Airlines is not giving away status for another year for free. At the same time, United is making it very simple to re-qualify for Premier status or earn it for less spending with a...
American Airlines CEO: “The Customer Isn’t Always Right”

American Airlines CEO Doug Parker just said something we knew he thought all along: the customer isn’t always right. Does that explain the customer service model at AA? American Airlines CEO Confirms “The Customer Isn’t Always Right” In an...
American Airlines WON’T Require Employees To Be Vaccinated (For Now)

While United Airlines announced today that all employees would be required to vaccinated, American Airlines CEO Doug Parker took the opposite approach, stating his airline would stick to incentivizing employees to get vaccinated against COVID-19. American Airlines Will Not...
United Airlines Mandates COVID-19 Vaccine For All Employees

Effective this autumn, if you are not fully vaccinated for COVID-19 or qualify for a narrow exception, you will be terminated from your position at United Airlines. It’s a bold move, but one the carrier says is about safety...