I’ll be departing on my SAS EuroBonus million mile challenge shortly with my son and will live blog that, like I did with the Ukraine trip report last year. I imagine that will provide a lot of content in...
American Airlines’ Aggravating Automated Phone System…
I wrote yesterday about American Airlines CEO Robert Isom lamenting that “it has never been harder to operate an airline,” but it also has “never been harder” to get through to an agent with AA’s horrific automated phone system....
Spirit Airlines Agent Shoves Her Colleague Onto Baggage Belt During Nasty Check-In Counter Fight
Two Spirit Airlines employees got into a kerfuffle at the check-in counter with one agent seamlessly shoving her colleague, cursing her out, and checking in a passenger simultaneously. Spirit Airlines Employees Fight In Front Of Customers At Check-in Counter...
FAA Bans US Flights To Haiti After Planes Hit By Gunfire
The US Federal Aviation Administration has banned US carriers from serving Haiti for 30 days after three aircraft were hit by gunfire earlier this week in Port-Au-Prince. US Carriers Banned From Haiti For 30 Days By FAA After Gunfire...
