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Home » Airlines » Aeroflot » Booking Aeroflot Award Space With SkyTeam Partners Proves Difficult
AeroflotAward BookingsDelta SkyMilesFlying BlueKorean Air

Booking Aeroflot Award Space With SkyTeam Partners Proves Difficult

Matthew Klint Posted onJuly 21, 2018November 14, 2023 13 Comments

a woman in a red uniform

After a superb trip nearly a decade ago, Aeroflot Russian Airlines is a carrier I planned to fly this year. But booking award space has proved extremely difficult.

I was hoping to get to Russia next month, but am running into incredible difficulty booking award space via SkyTeam partners.

Aeroflot award space (X for economy, O for business) is searchable on Expert Flyer. I searched for space from LA and found nothing, but did see some options from New York to Moscow:

a screenshot of a computer

Booking Aeroflot with Korean SKYPASS

First, I tried booking with Korean Air SKYPASS miles. Korean Air made SkyTeam partner award space bookable online last year, including Aeroflot. But upon searching my dates, nothing showed up. In fact, I could not find a single date with any Aeroflot award space in economy or business class.

a screenshot of a computer

I called the SKYPASS call center and the agents were not able to find any space either. I even requested they “long sell” the space in and that failed too. The agent was competent, but I called back SKYPASS against just to double check and received the same answer: no space.

Booking Aeroflot with Delta SkyMiles

Next, I checked Delta. Delta also showed no space. The only thing available was highly-priced awards on Delta’s own metal via Paris, connecting to Moscow on Air France.

a screenshot of a flight

But an interesting thing occurred when I searched to Dubai…the Aeroflot nonstop space to Moscow with a connection to Dubai showed up. It appears that Delta can book some transatlantic award space on Aeroflot when married segment logic is at work.

a screenshot of a computer a screenshot of a computer

I called Delta as well to confirm the lack of space was not just a website error, but the agents also could not see any space if just booking New York to Moscow.

Booking Aeroflot with Air France/KLM Flying Blue

Finally, I checked with Flying Blue to see if the space was available. Booking transatlantic space on Aeroflot has been difficult for years on Flying Blue so my hopes were not high.

As expected, the space to Moscow did not show up, though the KLM 787-9 itinerary is a great value:

a screenshot of a flight information

Nothing all the way to Dubai either.

a screenshot of a flight schedule

Oddly, not all Aeroflot is blocked with Flying Blue. For example, searching from Moscow to Tel Aviv yielded this Aeroflot option:

a screenshot of a flight information

CONCLUSION

At Award Expert, when Aeroflot space comes up on ExpertFlyer we will not even offer it to clients until verifying that it is actually bookable. Most of the time it is not.

I don’t know if this a deliberate withholding of space from Aeroflot or a long-term technical issue, but be advised that Aeroflot award space is currently quite difficult to secure using SkyTeam partner mile currency.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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13 Comments

  1. Mick Reply
    July 21, 2018 at 1:32 pm

    I also saw zero Aeroflot space in my search to Moscow last month on Skymiles. I wonder what the taxes would be like as charged by flying blue.

  2. Jake Reply
    July 21, 2018 at 3:36 pm

    Why wouldnt you just book the married space then call DL to HX segment 2?

    • Matthew Reply
      July 22, 2018 at 1:26 am

      The segments would be married and there’s no no-fault divorce when it comes to married airline segments: they could not be separated.

      See this for more:

      https://liveandletsfly.boardingarea.com/2016/12/26/married-segments-award-tickets/

  3. Bobby J Reply
    July 21, 2018 at 4:15 pm

    Took a look from IAD and found space with a connection via JFK on that date. The IAD-JFK segment is on Delta metal, with the JFK-SVO on Aeroflot. But that price…305,000 SkyZimbabweanDollars 🙁

  4. Mike B Reply
    July 21, 2018 at 4:48 pm

    What is a long sell?

    • Matthew Reply
      July 22, 2018 at 1:28 am

      It’s a complicated thing, but I explain the process in this post:

      https://liveandletsfly.boardingarea.com/2013/09/19/diagnosing-a-problem-booking-lufthansa-award-space-with-us-airways-dividend-miles/

  5. Dmitry Pupkov Reply
    July 22, 2018 at 6:00 am

    Based on my multiple experience, Aeroflot is doing exceptionally bad working with Skyteam partners. As an example – if I’m on the Delta miles, and flying with SU gives me almost every time 25%. You could verify on Aeroflot web site, and cross check booking codes against Delta table.

    As a contrary I will get most of the time 100% miles flying with KLM – Air France.

    That’s why I prefer KLM over SU on the route MOW-SFO.

  6. Mikel Manitius Reply
    July 23, 2018 at 7:49 am

    Was able to book SXF to TAS via SVO on SU for 25k SkyMiles via delta.com earlier this year.

  7. Pam Thomas Reply
    September 5, 2018 at 4:42 pm

    I have also been searching for Aeroflot reward seats. I am trying to get a JFK-Moscow nonstop leg, because from there I’m going to Bishkek. But SkyTeam only shows space on airlines like Air France which stop in Paris before Moscow. The point is that Aeroflot is the quickest way! Guess they don’t need to offer up ff space. The price is down to $886 for a multi city JFK-Bishkek then Tashkent back to JFK itinerary so I think I’m just going to have to BUY THEM.

  8. Ekaterina Pugacheva Reply
    January 2, 2019 at 1:19 pm

    This happens if you’re flying to Moscow, SVO. Try going for smaller cities (Nizhny Novgorod, GOJ, in my case) and you get zero results, with the only option of booking through Aeroflot directly. They are part of SkyTeam, but they really aren’t.

  9. Sanjay Reply
    February 26, 2019 at 3:04 pm

    Any updates on if this issue has been resolved? I’m in the same boat as pPam Thomas trying to get to Bishkek and Aeroflot is easily the best option from JFK. The alternative is to get on the TK nonstop – but right now I don’t see any availability from JFK. Do you have any insight on when/if that availability might open up?

  10. Pingback: Heads Up: Aeroflot Awards Not Currently Bookable With Delta SkyMiles - One Mile at a Time
  11. Pingback: Heads Up: Aeroflot Awards Not Currently Bookable With Delta SkyMiles | Rajal cabs Taxi Service in India

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