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Home » Reviews » Flight Reviews » Review: American Airlines 777 Business Class
American AirlinesFlight Reviews

Review: American Airlines 777 Business Class

Matthew Klint Posted onMarch 19, 2024March 19, 2024 8 Comments

an airplane at an airport

I always enjoy widebodies on domestic flights and enjoyed a great early-morning flight from Los Angeles to Charlotte on American Airlines on a Boeing 777 in business class.

American Airlines 777 Business Class Review

I had some business on the East Coast to attend to and noticed that American Airlines had an early morning flight via Charlotte operated by a 777-200. A generous reader offered an expiring systemwide upgrade and the flight had confirmed upgrade space (from the “C” fare bucket), so I booked a $225 economy class ticket and was able to immediately confirm the upgrade. The paid rate was only $525, which wasn’t bad at all, though I was quite thankful to save the money.

a sign on the ceiling of a building

After stopping at the Admirals Club in LAX (thanks to my Citi AA Executive card), I boarded the early morning flight to CLT.

people standing in front of a counter

American Airlines 1499
Los Angeles (LAX) – Charlotte (CLT)
January 2024
Depart: 6:00 AM
Arrive: 1:35 PM
Duration: 4 hr, 35 min
Distance: 2,125 miles
Aircraft: Boeing 777-200
Seat: 4L (Business Class)

I stepped onboard through door 2L and walked through the galley and turned left to find my seat.

Seat

This aircraft featured the Safran Concept D seats in business class, configured 1-2-1 with alternating forward/backward facing seats. These were the same seats I had on my 777-200 American flight from Doha. American Airlines also has Rockwell Collins (B/E) Super Diamond seats on some 777-200 aircraft (review here).

a group of people sitting in an airplane

an empty seats in an airplane

a seat in a plane

a row of seats on an airplane

a seat in an airplane

a seat in a plane

a seat and arm rest in an airplane

a tv in an airplane

a man sitting in a chair
Too early…

There was no bedding, amenity kits, or noise-cancelling headphones on thsi flight, but the seat itself was quite comfortable and I came prepared with my own blanket…which helped me to enjoy a late morning nap before landing.

a bed with a blanket on it

I loved the mood lighting in the cabin, which can make any older aircraft feel new.

a television on a table in a plane

a red and blue lights on a plane

a screen on a plane

a tv screens in an airplane

The flight went out full in business class.

a person sitting in an airplane

an airplane with seats and a television

The cabin was not spotless…I found crumbs in my suite…but that is (sadly) expected now on most US carriers.

a wood surface with a crumb on it

a close up of a wood surface

Seats were controlled by a push-button screen on a side panel and could be transformed into a fully lie-flat mode.

a screen shot of a computer

a seat in an airplane

a seat in a plane

a tv on a seat in an airplane

a seat in a plane

Side storage, a power outlet, and USB-A charger were available.

a black and silver electrical outlet
One of the two power outlets was inoperable.

Perhaps my seatmate got a bit too comfortable…?

a person's foot in a shoe

Service

Service was really excellent on this flight…and this has been my consistent experience flying American Airlines (though I fly AA only a few times a year). For all we hear about the labor strife and unhappiness among the flight attendant rank and file at American AIrlines, the crew was superb on this flight.

I measure how good a crew is based on beverage refills and the crew was great at monitoring the cabin and proactively offering to top off beverages.

a glass of water with a slice of lime on a napkin

Pre-deapture bevrages were even offered…

a plastic cup of water and napkin on a table

Food + Drink

Breakfast was served after takeoff. First, a warm towel was offered, followed by a choice of beverage (I had water and coffee).

a hand holding a gauze a cup of coffee and a glass of water on napkins

Breakfast choices included a choice between:

Mushroom, Leek and Asparagus Frittata
Honey roasted sweet potatoes, blistered tomatoes. Created and inspired with wellness in mind by James Beard Award winning author and nutritionist Ellie Krieger.

Smoked Salmon Platter
Smoked salmon served with eggs, cucumber, tomato, arugula, red onion, and capers.

I pre-ordered the frittata a week before the flight:

a screenshot of a menu

I thought the frittata was excellent. It was served with sweet potatoes and fruit on the side (ripe) plus a choice of biscuit or croissant.

a plate of food and a cup of coffee on a table

a plate of food on a table

a plate of fruit on a table

a table with food and a tv in the background

a plate and utensils on a table
Yum…

No other snacks were offered during the flight, nor were there any self-serve snacks available in the “buffet” area between business class cabins.

a tv on a shelf

IFE + Wi-Fi

I’m used to $8 wi-fi on United Airlines with free service for T-Mobile customers. On this flight, a wi-fi pass was $29…which I was willing to pay, but I found rather pricey in 2024.

a screenshot of a flight ticket

Disposable headphones were offered and a wide selection of movies, TV shows, music, and games was available via the seatback monitor or via streaming intranet on your own mobile device.

a black earbuds in a plastic bag

a screen shot of a man

a screen with a picture of a video game

a screen shot of a television

a screen shot of a television

a screen shot of a computer

a screen shot of a video game

The best IFE was the views of the sunrise over Santa Catalina Island during takoeff…

an aerial view of land and water

an aerial view of land and water

an airplane wing and a body of water

a view of a landscape from an airplane

an airplane wing and a body of water

Charlotte wasn’t as picturesque:

an aerial view of a park

Lavatories

Business class has two lavatories behind the forward cabin (in front of the rear cabin). There were no extra amenities, but the one I visited seemed very clean.

a sink and toilet in a bathroom

a wooden urinal with a paper towel holder

a white sink with a sprayer on the top

CONCLUSION

We landed 30 minutes early in Charlotte…a very smooth and restful flight.

a man standing on a platform next to a plane

a woman sitting in a chair

an airplane with seats and a table

a plane on the tarmac

a group of people sitting in chairs in a large room

I love seeking out widebody aircraft on domestic flights and the early morning 777 from LAX-CLT on Ameican Airlines proved to be a very pleasant way to cross the country. I will seek this flight out again in the future. Kudos to the excellent crew for taking good care of everyone onboard. Finally, I loved the breakfast…it made up for the pricey wi-fi!

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Previous Article “Nepo Baby” Boasts About His “First Class” Flight Perks On United Airlines
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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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8 Comments

  1. Jerry Reply
    March 19, 2024 at 12:47 pm

    That picture in Charlotte is of Carowinds, the theme park that sits in both Carolinas. It was essentially my babysitter from ages 10-13. Glad you had a nice flight on AA. They’ve definitely improved their domestic food, but the crews remain as inconsistent as ever.

  2. Alert Reply
    March 19, 2024 at 12:52 pm

    6 AM is a minus … however binge-watching Barbie is a plus .

  3. Tony Reply
    March 19, 2024 at 3:25 pm

    Since your flight departed at 6am, thus implied that the plane would have parked at LAX over night. There was ample time for cleaning, especially for first/business class cabin. AA had no excuse for dirty first class seats.

    • Alert Reply
      March 19, 2024 at 6:40 pm

      @Tony …, We Think they might do it … but they may have been chit-chat gossiping on the company’s dime .

  4. chasgoose Reply
    March 20, 2024 at 1:59 am

    As a roller coaster nerd I think that view of Carowinds is just as good as Catalina.

  5. Eskimo Reply
    March 20, 2024 at 8:22 am

    Awww, how cute.
    Matthew is dressed with a matching Casper pattern.

    Try again with the real FlAAgship.

  6. Aaron Reply
    March 20, 2024 at 9:33 am

    “It was served with sweet potatoes and fruit on the side”

    So you got a side of fruit served with your side of fruit? I mean, yeah one was berries but yogurt might have been a better menu option from AA.

  7. JD Reply
    March 21, 2024 at 7:57 am

    Where was that blanket from? Seems like from another arline…

Leave a Reply to Jerry Cancel reply

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