A client of mine was supposed to travel on US Airways today but suffered a medical setback a few days and ago and was ordered by his doctor not to travel. I had booked him a non-refundable revenue ticket...
Free Lonely Planet Travel Guide Apps at iTunes
With all the snow that has blanketed Europe over the last week, Lonely Planet has taken pity and given us an early Christmas gift: 13 of their travel guide apps for iPhone, iPod Touch, and iPad. For the next 48...
Star Alliance CEO Jaan Albrecht Addresses Consolidation, Latam, Gulf Partners, and Russia
Star Alliance CEO Jaan Albrecht sat down with Business Traveler this week after a Star Alliance board meeting (in beautiful Queenstown, New Zealand) to discuss a wide-variety of topics. Here are some of the highlights: On consolidation: Consolidation is...
Tacky Air New Zealand Billboard Merits Scorn
Lately, Air New Zealand’s ad campaigns have teetered on the borderline of risque and inappropriate. While I thought their their three-part squirrel ad campaign was in poor taste, I at least (embarrassingly) chuckled at the double entendres. NZ’s latest billboard,...
One Last Call to United Reservations to Finalize My China Award Trip
Over the last couple weeks another two schedule changes hit my upcoming 10-segment award trip to Southeast Asia and China. The changes were minor, but one change, a delay in the departure of my Los Angeles to Chicago flight...
United Airlines Beats Competition in Healthy Food Offerings
DietDetective.com examined the snack offerings on United, Jet Blue, American, Delta, Continental, Southwest, Virgin America and US Airways in order to ascertain who has the healthiest grub. The airlines were rated on a "health score" of 1-5 stars (five being best)...
Stephen Colbert Shows Us How to Trick the TSA Full Body Scanners
Nation, we have a solution to the TSA’s full body scanners: pancakes. Stephen Colbert tells us that "pancakes will allow law-abiding citizens to hide their private parts from the hungry eyes of those TSA perverts." For your viewing pleasure:...
Reserving A Room When Your Hyatt Hotel Is Sold Out
While this may not come as a surprise to savvy hotel elites, I was pleased to see this message when trying to reserve a room at the sold out Park Hyatt Saigon earlier this week: Notice that during periods...
10 Scenic Airport Landings
Budget Travel queried hundreds of pilots and FAs to formulate a list of the best scenic airport approaches. As they recommend, reserve a window seat if you are flying to one of the following cities: Philipsburg, St. Maarten Mammoth Lakes,...
UA’s Smisek Discusses Channel 9, 747 IFE, and the Future of Three-Cabin First Class
Speaking in Sydney yesterday, United CEO Jeff Smisek touched on a number of areas we’ve been eagerly waiting to hear about: -No Ch 9 (ATC communications) coming to CO aircraft–two expensive -No timeframe on determining the future of three-cabin...
My Favorite Way to Spend a Day Off: Mileage Running on United
As I mentioned on Tuesday, I spent the day gallivanting around the country on United Airlines to celebrate the completion of another semester of law school. No bumps or even skykits, but I did have a great time. I...
The Secret Life of United Pilot William Hamman – Catch Me If You Can!
One of all-time favorite movies is Catch Me If You Can, which retells the true story of Frank Abagnale, Jr., a slick con-artist who assumed the role of a lawyer, doctor, and Pan Am pilot (at different times) without...
Poppie’s Cookies and Scones Coming to United Airlines
United is tinkering with the treats in first class on North America flights and will be introducing cookies and scones from Chicago-based Poppie’s Baking Company on Thursday. The baking company’s chocolate chip cookies will be offered with United’s lunch...
Platinum Upgrade Doldrums on Continental
You would think a last-minute aircraft upgrade from a 757-300 (24 first class seats) with a 767-400 (36 business class seats) would bode well for my Continental upgrade chances on a Wednesday midday flight. But this is Continental we’re...
US Airways’ Offshores Customer Service Department to Little Caesars!
After heralding US Airways for the good service I received regarding a schedule change last week, someone sent me this, from The Consumerist: I booked a business trip for my partner and I to Charleston, SC on a US...
My Last United Mileage Run of the Year
I’ve been looking forward to today for quite some time. Not only can I breathe a sigh of relief now that my exams are over, but today will mark my last "old fashioned" mileage run on United. In June,...
Surprisngly Generous (Unpublished) US Airways Cancellation Policy
About noon yesterday I received a call from US Airways about a schedule change on an upcoming trip for a family member. As it turned out, it was actually an equipment change–an A319 had been downgraded to an E-190....
Lifetime Status Program Coming to US Airways
After years of being the only legacy carrier in the United States not to offer additional perks to their million-miler fliers, US Airways has finally announced their intent to recognize that monumental threshold. The benefits won’t be great–you’ll only get...
The Winning United Airlines’ Retro Livery Is…
Last month, I blogged about United asking their flight attendants to choose a vintage livery to commemorate UA’s upcoming 85th anniversary. Among the choices were varying designs used by United from the 1930s through the 1980s. The votes have been tallied and...
Buck Howdy Pokes Fun at the TSA
The last few days have been quite taxing for me. Four exams last week and another one tomorrow have zapped my energy and left me with little time to blog–as I am sure you’ve picked up on. But I...