On the heels of its 2017 Skytrax award for Best Airline in Africa, Ethiopian Airlines took home an even bigger crown yesterday…Best International Airline of the Year. …From the 2nd annual Ghana National Aviation Awards in Accra. Oh. So perhaps we...
Ethiopian Airlines Accepts My Compromise…Sort Of
For those who followed along my denied boarding saga on Ethiopian Airlines, you’ll recall that the issue has never been resolved. While Ethiopian Airlines did agree to honor the ticket, their initial offer — come back to BKK and fly...
Live and Let’s Fly Weekend Digest: May 28, 2017
A pleasant Sunday evening to you from warm and sunny Los Angeles. I’m back from my latest trip to China/Thailand/Laos/Bangladesh/England/Spain and am looking forward to a couple weeks at home. My travails with Ethiopian Airlines have drawn out strong...
Another Note from Ethiopian Airlines Arrives
Ethiopian Headquarters has contaced me via e-mail concerning the $763 Bangkok fare. As I evaluate how to proceed with Ethiopian, I do wish to be transparent and post all correspondence. Having led you through this saga, it is only...
Ethiopian Called. Now They Want to Honor My Ticket…
I thought our story was over, but it just took one more unexpected twist. Today I received a call from Tadesse, the Ethiopian Airlines Bangkok station manager I praised for handling my situation as well as he could. I...
The Last Battle with Ethiopian Airlines (+Videos)
I have to admit, deep down in my heart I thought I’d be able to convince Ethiopian to honor my ticket. After all, they honored the ticket of another persistent passenger and the path of least resistance would have...
Denied Boarding by Ethiopian Airlines at BKK
Our story does not have a happy ending: Ethiopian refused to budge and I’m still in Bangkok. I’ll provide the play-by-play tomorrow, and have video as well, but I think this whole debacle can be summed up in one...
On My Way to BKK to Confront Ethiopian Airlines!
I’ve checked out of the Park Hyatt and am on my way to Suvarnabhumi Airport for a showdown with Ethiopian Airlines. I want to lay down some rules for what could turn into a feisty engagement. By recording them here...
Update: I’ve Made it to Bangkok
Hello from Bangkok. My showdown with Ethiopian Airlines is one step closer. I arrived in the middle of the night after a fairly unorthodox routing. I flew United from Burbank to San Francisco to Hangzhou, one of United’s newer...
Ethiopian Airlines Showdown: I’m Flying to Bangkok
I went back and forth in my mind all week about whether to take a planned trip to Bangkok this weekend. It is increasingly unlikely that Ethiopian will honor my business class ticket. But I’m going anyway! I have an...
Final Denial from Ethiopian Airlines (RE: Cheap Business Class Fare)
Ethiopian Airlines’ latest reply to my appeal to honor a $763 r/t business class ticket from Bangkok to Toronto is another attempt to stonewall. This whole exercise is becoming more for sport rather than seriousness. I’m about to pull the...
Ethiopian Airlines Writes Me Back! (RE: Cheap Business Fare)
If you’ve been following my saga with Ethiopian Airlines, you’ll know that I have been fighting to get Ethiopian to honor a $763 r/t business class ticket between Bangkok and Toronto. After letting my booking sit for many weeks, Ethiopian promptly...
My Letter to Ethiopian Airlines (RE: Cheap Business Class Ticket)
I’ve kept you updated on my “saga” with Ethiopian Airlines concerning a $776 round-trip ticket from Bangkok to Toronto in business class. Now I need your help. With the travel date quickly approaching, I’ve composed the letter below in...
Ethiopian Airlines Contacts Me (RE: “Wrong” Fare)
Ethiopian Airlines has now reached out to me concerning the $776 r/t Bangkok to Toronto fare. It was just two days ago that I wrote my ticket had been cancelled, though had heard nothing from the airline. Now this arrived...
Update on Ethiopian Airlines $776 R/T Business Class Ticket
Here’s an update on my Ethiopian “discount” business class ticket. If you recall, I took advantage of a great $776 r/t fare in business class on Ethiopian Airlines from Bangkok to Toronto. I have a trip to Bangkok coming soon...
Will My $763 R/T Transpacific Business Fare Be Honored?
I took advantage of the cheap round-trip business class fare from Bangkok to Toronto yesterday on Ethiopian Airlines. I have a trip to Bangkok coming up and this provided the perfect way to get me home. I’m not sure...