A Texas man was arrested in Florida after incorporating death threats into a negative hotel review. Joseph Lee McKinney, 40, had a very bad stay at the Hilton Cocoa Beach Oceanfront Hotel. So bad, apparently, that he made death...
Review: Beijing Hilton Capital Airport
My short overnight stay at Beijing Hilton Capital Airport was comfortable and convenient. Above all else, the location of this hotel is ideal for early flights or long connections in PEK. I arrived around 3:00 AM and still had...
Rollover Credits Move My Remaining Stays to Hilton Over Hyatt
This year I have top tier status with several hotel chains but re-qualifying for next year will place an emphasis on Hilton going forward over Hyatt, my focus program. If you are considering booking travel or signing up for a new credit...
Hilton CEO Demonstrates Dilemma Of Tipping Housekeeping
Last week Hilton CEO Chris Nassetta said he does not tip housekeeping staff. Now Nassetta said he gladly tips. The flip-flop offers a poignant reminder of how controversial tipping remains. Asked about tipping at the NYU International Hospitality Industry...
Bangkok Hotel Comparison: Park Hyatt vs. Waldorf-Astoria
After staying in both the amazing Park Hyatt Bangkok, a favorite, and the new Waldorf-Astoria Bangkok, a comparison is in order. If you are considering booking travel or signing up for a new credit card please click here. Both support LiveAndLetsFly.com. If you haven’t...
My Hilton Account Was Hacked, Hilton Needs Improvement
I have been a Hilton Hotels Diamond in their Honors loyalty program for several years and was horrified to see the telltale signs my account had been hacked. I acted quickly and identified the fraud, it’s a shame Hilton...
Review: Waldorf-Astoria Bangkok Suite Upgrade
The brand new Waldorf-Astoria Bangkok has opened and it’s incredible. Our suite upgrade and status gave us an experience that we can’t wait to repeat. If you are considering booking travel or signing up for a new credit card please click here. Both support...
Leaving Marriott/SPG “Bonvoy?” Here’s Where I’d Move
The Marriott/SPG merger has not gone swimmingly for so many loyal members and some have suggested they are leaving. Where should they stay instead of the world’s largest hotel chain? If you are considering booking travel or signing up for a new...
DoubleTree Fires Two Employees Who Kicked Out Black Man
DoubleTree has fired the two employees at the center of a controversy over race and profiling. Jermaine Massey was a guest at the DoubleTree hotel in Portland, Oregon. On December 22nd, he returned late from a concert and took...
Analysis: Why Did DoubleTree Hotel Throw Black Guest Out?
The main issue is not why a black man was asked if he was a guest. Instead, the issue is why he was thrown out once that was established. I’ve held off on commenting on this case, because I...
Review: Hilton Narita Airport – Day Rate
During a trip to Manila, I had a layover in each direction at Tokyo Narita. The first layover was too short to leave the airport (six hours) but the second was perfect for a Day Rate stay at the...
A Tale of Two Waldorf-Astoria Hotels
We tried a pair of Waldorf-Astoria Key West properties and the two couldn’t have been more different. One had great grounds but terrible rooms, the other excellent rooms but none of the history. It was the most bizarre tale...
Review: Conrad Cartagena – Ocean View Suite
During our spontaneous trip to Colombia, we had a chance to try the Conrad Cartagena. Just the second Conrad in South America, this resort offered a ton of amenities and friendly service, but it’s not quite the whole package...
Resort or City: Conrad Cartagena Makes You Choose
When putting together the last minute pieces of our spontaneous trip to Cartagena, Colombia we decided to book our four nights at the Conrad Cartagena, a stunning, secluded resort just outside of the city. But just how far outside...
Review: Hilton Orlando Bonnet Creek Resort
Navigating the Orlando hotel scene can be a challenge, even when presented with a limited set of parameters. I had a chance to review the Hilton Orlando Bonnet Creek Resort on a recent Disney trip and was pleased with...
The Hilton Waikoloa: A Family Paradise
On a past trip to the beautiful Island of Hawaii, we stayed at the Hilton Waikoloa. My husband previously stayed here as a teenager after his mother won an all-expenses-paid giveaway from Sargento Cheese. Yes, people really win those...
Review: Hilton Addis Ababa
What was supposed to be a temporary resting place turned into a fortress I did not exit. I spent my entire 17-hour layover in Ethiopia at the Hilton Addis Ababa. Upon arriving in Addis Ababa, I visited the Ethiopian Airlines...
Review: Hilton Zurich Airport
I arrived late and left early so this review will be limited, but the Hilton Zurich Airport is conveniently located near ZRH with dated common areas but modern rooms. Shuttle service is complimentary from the airport to the property…but...
Review: Hilton Rome Airport (FCO)
After two great days in Atina, it was time to return to Rome and begin the journey home. While there are several decent hotels in the vicinity of Rome (FCO) Airport, only the Hilton is located on airport grounds....
Review: Conrad Bangkok Hotel – Suite Upgrade
Though I’ve previously stayed at the property, I haven’t had a chance to review the Conrad Bangkok. In fact, despite dozens of visits to Bangkok, this would be my first stay for more than a single night. I looked...
