IHG (Intercontinental Hotels Group) is finding new, creative ways to disappoint customers and no one should be surprised. If you are considering booking travel or signing up for a new credit card please click here. Both support LiveAndLetsFly.com. If you haven’t followed...
IHG Changes: Much Ado About Nothing
The travel world has been abuzz with Intercontinental Hotels Group (IHG) program changes and a new credit card – here’s why I’m not as enthusiastic. If you are considering booking travel or signing up for a new credit card please click...
Intercontinental Hotel Group: Please Sell Kimpton
Kimpton Hotels and Resorts are some of the most unique, premium hotels in the world – which is why they have no place with IHG. If you are considering booking travel or signing up for a new credit card please click here. Both support...
Who’s Excited About IHG Promotions? Nobody, Apparently
The purpose of offering a promotion is to gain interaction, drive incremental sales, and engage a customer base. But when your promotion is so bad that customers don’t respond, why run one at all? If you are considering booking travel or signing...
Why The Willard InterContinental Is My Favorite Hotel In Washington, DC
I’m generally a very loyal Hyatt patron, but there are exceptions. Washington, DC is one such exception. In the District, my favorite hotel is not one of the three Hyatt properties, but the Willard InterContinental. I first stepped into...
Review: The Principal Hotel Manchester (Kimpton)
Returning to Manchester, England after living there for many years has made us picky hotel guests. We couldn’t wait to stay at the newly acquired Principal Manchester, now a Kimpton (IHG) property. The property, the staff, everything was perfect. ...
Have You Traded a Welcome Amenity?
Some hotels treat their most frequent guests to a welcome amenity waiting for them in their room. But they don’t always suit their audience. You should never look a gift horse in the mouth, but what about trading one...
Kimpton Makes IHG a Better Brand
I heap loads of criticism on IHG for their poor treatment of elites respective to their peers, but IHG’s purchase of Kimpton and their subsequent investment in the brand is one of the best decisions the brand has made....
Review: Holiday Inn Resort Aruba – Families and Couples
Continuing our stay at the Holiday Inn Resort Aruba, see the previous post here. This property segments the property so that it can be a family or couples resort or a mixture of both. If you are considering booking travel or signing...
Review: Holiday Inn Resort Aruba – A Great Option
For my wife’s 30th birthday I surprised her with a trip to Aruba. We had a choice of several resorts on the island and tried two, this review is of the Holiday Inn Resort Aruba, a great option on...
