KLM will introduce a new longhaul “service concept” starting in 2027 that it says will create more room for personal contact while also increasing the number of seats across its intercontinental fleet. The plan spans World Business Class to...
Review: KLM 787-10 Business Class (Amsterdam – Los Angeles)
My 11-hour KLM flight from Amsterdam to Los Angeles on the 787-10 in World Business Class was smooth, comfortable, but a little warm… KLM 787-10 Business Class Review (AMS-LAX) I’ve reviewed the KLM A330, 777, and 787-9 in business...
Review: KLM Crown Lounge 52 Amsterdam (Am I The Only One Who Loves This Lounge?)
I simply do not understand why so many people seem to hate the KLM Crown Lounge 52 in Amsterdam (AMS), often with such vehemence. On the contrary, I always enjoy visiting this lounge and appreciate the layout, decor, and...
Review: KLM 737-800 Business Class (Below Average)
My KLM 737-800 flight from Prague to Amsterdam in business class was uneventful. While the service was excellent, KLM offers a below-average business class product within Europe. KLM 737-800 Business Class Review (PRG-AMS) I booked my return ticket from...
Air France-KLM Set To Become Majority Owner Of SAS
Air France-KLM intends to become a majority stakeholder in Scandinavian Airlines System (SAS), a move that will more closely align SAS with Air France-KLM and may spell the end of the SAS EuroBonus program. Air France-KLM Moves To Majority...
Delta Air Lines Eyes Delhi Comeback As IndiGo Deepens Partnership With SkyTeam Trio
Delta Air Lines has announced it plans to operate a nonstop flight from Atlanta to Delhi as part of a new strategic partnership with IndiGo, India’s largest airline. As IndiGo cozies up to a trio of SkyTeam carriers and...
11 Hours In KLM 787-10 Business Class…
After an evening flight from Prague and an overnight at the Hyatt Place AMS, it was time for my 11-hour KLM flight from Amsterdam to Los Angeles on the 787-10 in World Business Class. The flight was smooth, comfortable,...
KLM’s “Deluxe Meal Box” In Intra-European Business Class
While SAS just announced it will serve multi-course business class meals on porcelain dishes on intra-European routes, KLM serves boxed meals on its intra-European routes it calls a “deluxe meal box.” Taste Test: KLM “Deluxe Meal Box” In European...
Booked! SAS A350-900 + KLM 787-10 Business Class
I’m off to Europe on a short SkyTeam adventure on SAS and KLM on two of my favorite aircraft, an A350-900 and 787-10. SAS A350-900 + KLM 787-10 Business Class: The Safe But Boring Option Almost a year ago,...
Review: KLM 787-9 Economy Class
I enjoyed kind service and a delicious meal on my KLM 787-9 flight from Kuala Lumpur to Jakarta in the extra-legroom “Economy Comfort” section of economy class, a journey of only 699 miles. KLM 787-9 Economy Class Review KLM...
Pigs Can’t Fly: The Peculiar Reason KLM 787-9 Diverted To Bermuda
Six hours into a KLM transatlantic flight, the captain radioed air traffic control as the aircraft approached Bermuda with a strange request: we need to divert because of the pigs onboard. And no, the captain was not referring to...
Chinese Authorities Bust Open My KLM Delft Blue Houses!
I’m sharing in real-time style about my SAS EuroBonus SkyTeam Million Mile challenge this week. Click here for background and route information. They made it through Jakarta, Xiamen, Tapei, Ho Chi Minh City, Singapore, and Jakarta again, but security...
KLM 787-9 Economy Class: A Perfect Fifth Freedom Flight
I’m live-blogging my SAS EuroBonus SkyTeam Million Mile challenge this week. Click here for background and route information. I’ve got to hand it to KLM…I just love the Dutch carrier and I love the full service on short Fifth...
KLM’s Curious Approach To Upgrades
I’m live-blogging my SAS EuroBonus SkyTeam Million Mile challenge this week. Click here for background and route information. I tried to upgrade my KLM Fifth Freedom flight from Kuala Lumpur to Jakarta and failed…it seems that KLM did not...
SAS Exits Star Alliance For SkyTeam With Air France-KLM Gaining 19.9% Share
Air France-KLM has completed its acquisition of a 19.9% non-controlling stake in Scandinavian Airlines System (SAS), a move that will lead to much closer commercial ties and has seen SAS pivot from Star Alliance to SkyTeam. The Future Of...
$10,661 Business Class Ticket. Downgraded To Economy Class. Only $924 Compensation?!
I can’t decide what is worse, the downgrade from business class to economy class itself or the gall of KLM only offering such paltry compensation for the involuntary downgrade. KLM Downgrades Couple On Pricey Business Class Tickets, Initially Offers...
Review: KLM A330-200 Business Class
Warm service and souvenir Delft Blue houses make KLM one of my favorite carriers, though the A330-200 business class cabin has certainly seen better days and is now an objectively below-average product. KLM A330-200 Business Class Review In my...
KLM Flight Attendants Can Now Wear Sneakers In Uniform
As of today, KLM employees, including pilots and flight attendants, can now wear sneakers as part of their official onboard uniform, including their preferred brand. It’s a rather unprofessional step from one of my favorite European carriers, but a...
KLM A330 Business Class: Solid, But Uninspiring
From Amsterdam to Washington Dulles I flew onboard a KLM A330 in business class. The flight was pleasant enough, but these aircraft are long overdue for a retrofit. KLM A330 Business Class – My First Impressions I grabbed a...
Review: KLM 777 Business Class
I enjoy Fifth Freedom flights and I particularly enjoy flying on KLM between Bali and Singapore, two of my favorite places. The KLM 777 Business Class product is thankfully undergoing a refresh, but the older seat did not detract...
