I’m live-blogging my SAS EuroBonus SkyTeam Milion Mile challenge this week. Click here for background and route information. I tried to upgrade my KLM Fifth Freedom flight from Kuala Lumpur to Jakarta and failed…it seems that KLM did not...
SAS Exits Star Alliance For SkyTeam With Air France-KLM Gaining 19.9% Share
Air France-KLM has completed its acquisition of a 19.9% non-controlling stake in Scandinavian Airlines System (SAS), a move that will lead to much closer commercial ties and has seen SAS pivot from Star Alliance to SkyTeam. The Future Of...
$10,661 Business Class Ticket. Downgraded To Economy Class. Only $924 Compensation?!
I can’t decide what is worse, the downgrade from business class to economy class itself or the gall of KLM only offering such paltry compensation for the involuntary downgrade. KLM Downgrades Couple On Pricey Business Class Tickets, Initially Offers...
Review: KLM A330-200 Business Class
Warm service and souvenir Delft Blue houses make KLM one of my favorite carriers, though the A330-200 business class cabin has certainly seen better days and is now an objectively below-average product. KLM A330-200 Business Class Review In my...
KLM Flight Attendants Can Now Wear Sneakers In Uniform
As of today, KLM employees, including pilots and flight attendants, can now wear sneakers as part of their official onboard uniform, including their preferred brand. It’s a rather unprofessional step from one of my favorite European carriers, but a...
KLM A330 Business Class: Solid, But Uninspiring
From Amsterdam to Washington Dulles I flew onboard a KLM A330 in business class. The flight was pleasant enough, but these aircraft are long overdue for a retrofit. KLM A330 Business Class – My First Impressions I grabbed a...
Review: KLM 777 Business Class
I enjoy Fifth Freedom flights and I particularly enjoy flying on KLM between Bali and Singapore, two of my favorite places. The KLM 777 Business Class product is thankfully undergoing a refresh, but the older seat did not detract...
KLM 787-10 Makes U-Turn Over Atlantic After EVERY Lavatory Malfunctions
A KLM Boeing 787-10 Dreamliner bound for Los Angeles made a u-turn over the Atlantic after all the lavatories malfunctioned…then another u-turn…then a third one. This is quite a toilet tale. KLM 787-10 Flight To Nowhere: Flight Makes Three...
KLM Wants Nationwide No-Fly List For Unruly Passengers
Dutch carrier KLM has seen a huge increase in bad behavior onboard since the pandemic and now is pushing a collaboration with the Dutch government and other Dutch carriers to create a nationwide no-fly list. KLM Proposes Nationwide No-Fly...
JetBlue CEO Robin Hayes Gets Help From Unlikely Ally
JetBlue may be fighting the Biden Administration in court to buy Spirit, but this week the government helped JetBlue’s Amsterdam efforts by fighting alongside them. If you are considering booking travel or signing up for a new credit card please click...
JetBlue Wants KLM Banned From JFK Airport
It appears that JetBlue will be forced out of Amsterdam Schiphol Airport next year and now the carrier is calling for retaliation by US officials…against KLM. JetBlue Wants US DOT To Punish KLM For Dutch Government’s Amsterdam Flight Limits...
KLM 777 Business Class Never Disappoints, Especially On A Fifth Freedom Route
I had to fly home for a week while my friend relaxed another week in Bali and my trip home began with KLM 777-300ER Business Class on a Fifth Freedom flight from Bali to Singapore. Here’s a quick look...
Review: KLM Crown Lounge Houston (IAH)
After my father and I arrived in Houston, we spent a few minutes in the KLM Crown Lounge during our layover, which gives me a chance to update my review. KLM Crown Lounge Houston Review In short, this lounge...
Review: KLM 787-10 Economy Class
The final leg of our trip was from Amsterdam to Los Angeles on a KLM 787-10 in economy class. Despite every seat being taken, I thought the flight was lovely…with excellent service, a copious amount of food, and a...
Review: KLM Embraer 190 Economy Class Zurich – Amsterdam
To begin our journey home, we flew from Zurich to Amsterdam onboard a KLM Embraer 190 in economy class. The flight was smooth, though we faced a bit of stress upon arrival after a departure delay. KLM Embraer 190...
KLM 777-300ER Experiences Engine Failure Over England
Earlier this week, a KLM Boeing 777-300ER experienced an engine failure about a hour after takeoff, forcing a hasty return to Amsterdam. At this point, it is not clear what prompted the engine failure. KLM 777-300ER Bound For São...
Air France-KLM Business Class Seat Assignment Fees: Unwelcome Yet Reasonable
Air France-KLM will begin collecting a fee for non-status passengers to pre-reserve seats in business class. While an unwelcome and customer-unfriendly move, the policy change is reasonable. Air France-KLM Will Charge For Advance Seating In Business Class As flagged...
KLM Delights My Son With A Delft Blue House
Something very special happened on my KLM flight from Amsterdam to Los Angeles which underscores how loyalty is won, one guest at a time. This time, it involved a six-year-old guest–my son Augustine–and one of KLM’s iconic Delft blue...
11 Hours In KLM 787-10 Economy Class…
We flew home from Zurich via Amsterdam, spending a night in the Venice of the North before flying home to Los Angeles onboard a brand-new KLM 787-10 in economy class. First Impressions: KLM 787-10 Economy Class This was my...
KLM Playing Catch-Up After Weekend Meltdown Which Blocked All Inbound Passengers To Amsterdam
KLM Royal Dutch Airlines encountered a perfect storm on Saturday at at Amsterdam Schiphol International Airport. Not only did the weather not cooperate, but emergency runway construction and heavy crowds on a holiday weekend forced the unprecedented decision to...
