78 years ago United Airlines launched commercial service from Paine Field (PAE) just north of Seattle. After decades without commercial flights, a new terminal is opening and United will resume commercial service to two hubs. Paine Field was a...
The Dao Effect? Airlines are Bumping Fewer Passengers

Airlines are bumping passengers at the lowest rate on record according to a new report by the U.S. Department of Transportation. The agency, which first began tracking involuntary denied boarding rates in 1995, reported that U.S. carriers denied boarding...
FAA Grounds Air India 777 Due to Missing Seat Belt Tags!

An Air India 777 booked to capacity was delayed for more than eight hours in Chicago after a surprise safety inspection by the Federal Aviation Administration (FAA) discovered something sinister…missing seat belt tags! Apparently the flight was preparing to...
Would You Turn In Your Seatmate to the Cops?

A lady was sitting on a Southwest flight from Seattle to San Jose, CA and started looking over the shoulder of the man in front of her. What she saw on his cell phone dismayed her so much she...
Amazing: Pilot Lands Plane “Blind” After Hail Destroys Windshield and Nose

A pilot is being heralded as a hero after landing a badly-damaged Airbus A320 in Istanbul. Imagine this. A plane takes off in Istanbul just as a hailstorm begins. The aircraft climbs to about 4,000 feet and then is...
Delta, Air France, Iberia, and Avianca Suspend Service to Venezuela

Amid growing civil unrest and social fissures so deep it may take a revolution to restore order, four more airlines are suspending service to the Bolivarian Republic of Venezuela. On Sunday, a sham election will take place in which President Nicolás...
Virgin Atlantic to Join Air France-KLM + Delta Joint Venture

Delta currently has a joint venture with Virgin Atlantic and a separate joint venture with Air France-KLM (and Alitalia). Today, the carriers announced the two JVs would merge into one. China Eastern and Delta also get a seat at...
United Airlines Adds New London Service from Denver

As United faces mounting competition from Frontier and soon Norwegian in Denver, it is embracing the fight rather than abandoning it. Today the carrier announced new seasonal service to London starting next spring. United has tried service between Denver and...
Another Near-Miss: Emirates A380 and Air Seychelles A330

On the heels of a near-miss at San Francisco International Airport by an Air Canada A320 that could have been the “worst disaster in aviation history”, an Emirates A380 came dangerously close to an Air Seychelles A330 just north of Mauritius. The...
Emergency Landing at Denver as United Aircraft Catches Flames

Scary moments today as the left engine of a United Express aircraft caught fire, forcing an emergency landing and hasty evacuation. United 5869, enroute from Aspen to Denver, encountered fire upon descent. The SkyWest-operated Bombardier CRJ-700 was met by fire officials upon...
Disabled Passenger Forced by Japanese Airline to Crawl Onto Plane

Sometimes rules get in the way of common sense. But sometimes rules exist for a valid reason, even if they appear inhumane. This sad story, however, demonstrates that sometimes there is just no right answer. Hideto Kijima is head of the Japan...
New DHS Security Directive on All US-Bound Flights

The U.S. Department of Homeland Security has announced an “enhanced security directive” on all commercial flights to the USA. From its Fact Sheet, the following changes will take place, effective immediately (though obviously compliance will take time): Enhancing overall...
ANA Adds Third Daily Flight Between Los Angeles and Tokyo

ANA has announced a third daily service on its Los Angeles – Tokyo route starting on October 29, 2017. Presently, ANA operates one flight per day to Tokyo Haneda and one to Tokyo Narita. The new daily service will...
Dubious: Why Does Congress Want You to Pay More for Airfare?

The U.S. House of Representatives Transportation and Infrastructure Committee just voted to raise your airfare by making foreign competition more difficult. The provision allows the secretary of transportation to block foreign airlines from serving the U.S. after finding a...
The TSA May Soon Examine Your Books!

The Transportation Safety Administration (TSA) is testing out a new program in which all books would need to be removed from carry-on baggage and subject to closer inspection. Is this 1984? With proliferating fees for checked and larger cabin baggage, travelers...
Nine Passengers in Hospital After Severe Turbulence on United Flight

I’ve been on some very rough flights over the years, but never the sort of horror story flights where passengers end up hospitalized. Nine passengers and one crew member were not so fortunate after severe turbulence on a flight to...
A Disappointing Relief: Tipping Officially Comes to Uber

If you live in Seattle, Minneapolis or Houston, you can now tip directly in the Uber app. By the end of July, tipping will be rolled out across the USA. That’s a disappointing relief. My views on Uber tipping...
Trump Rolls Back Obama’s Cuba Policy: Will Travel Still Be Legal?

Although not a complete rollback, U.S. President Donald Trump announced a different direction for U.S. policy toward Cuba today. Let’s review the details, particularly how it will affect travel. Nothing will change immediately. The President’s Executive Order tasks the...
United’s Upgraded Hawaii Service a Ruse to Scare Away Southwest?

United Airlines is increasing service to Hawaii and making lie-flat seating standard on routes from five domestic hubs. United will offer lie-flat beds on all Hawaiian flights to/from the following U.S. hubs: Newark Washington Dulles Chicago Houston Denver While...
EU Makes It Easier for Carriers to Legally Challenge Gulf Rivals

Protectionism is the darling of populist movements and populism is alive and well around the world today. Now the EU plans to make it easier for European carriers to lodge anti-competitive complaints against foreign rivals. If the discourse in Europe even remotely resembles the...