If your flight is canceled and you are left standing in the airport gate area trying to rebook, are you trespassing? Police at Nashville Airport say yes. Southwest Airlines Gate Agent Calls Cops To Get Rid Of “Pesky” Passengers...
4 Ways Passengers Can Hold Southwest Airlines Accountable

The US Department of Transportation has published a helpful guide of specific expectations for holding Southwest Airlines accountable for its operational meltdown over the last week. Impacted passengers should use this guide as a blueprint for seeking compensation for...
Southwest Airlines Promises “Normal Operations” Will Resume Today

Today marks a day of reckoning for Southwest Airlines. The carrier has promised a return to normal operations today, but can it keep its word? Southwest Promises A Return To Normal Operations Starting Now…But Can It Keep Its Word?...
I Won’t Condemn Southwest Passenger Who Paid $100 To Cut In Line…

If there is one thing I’ve seen in my travels around the world (with one glaring exception in Iran), it is that money talks. Money is the conduit through which we do business and having money, wherever you are,...
162 Hours Later…I’m Still Waiting For A Reply From Southwest On Twitter

I often recommend people reach out to airlines on Twitter as a “trick” to save long hold times on the phone. That is not excellent advice for Southwest Airlines, though, considering I am still waiting for a Twitter reply...
Influential Captain Accuses Southwest Airlines Of Pride And Avarice, Predicts Total Collapse

A harsh note from the union representing Southwest Airlines pilots throws down the gauntlet, blaming the meltdown on “pride” and “avarice” by management and predicting a total collapse if concrete changes are not made as a result of this...
Pete Buttigieg Promises To Hold Southwest Airlines Accountable

US Transportation Secretary Pete Buttigieg made media rounds last night, pledging that the Department of Transportation would hold Southwest Airlines accountable for what he called a “complete meltdown.” Pete Buttigieg: We’re In A Position To Hold Southwest Airlines Accountable...
How Southwest Airlines Addressed Meltdown Publicly Versus Privately

Southwest Airlines is in full meltdown…this is no hyperbole when the carrier is talking about canceling 2/3 of its flights for the rest of 2022. Let’s look at how Southwest is publicly and privately addressing its operational collapse. Southwest...
The New Southwest Effect: Price Gouging On Other Carriers?

Have you tried to book a domestic ticket this week? The “new” Southwest Effect in light of the carrier’s operational meltdown is frankly obscene pricing on other airline routes across the country. Is this just supply and demand or...
Southwest Airlines Suffers Meltdown In Denver

Southwest Airlines has imploded in Denver, with the carrier declaring an emergency as operations have suffered a meltdown due to poor weather and inadequate staffing. Sadly, Southwest has responded by threatening employees with termination for not showing up to...
Woman Bites Her Seatmate On Southwest Airlines, Tries To Open Emergency Exit Door, Blames Jesus

A Southwest Airlines flight made an unexpected diversion to Little Rock, Arkansas on Saturday to dump an unruly passenger after she bit her seatmate and tried to open the emergency exit door, claiming Jesus told her to do it....
United Airlines Targets Southwest Airlines In Odd New Ad Campaign

United Airlines has launched a new ad campaign aimed at Southwest Airlines called “The Southwest Courte-C Call.” Quite frankly, I find the campaign curiously disingenuous and in poor taste. Southwest Courte-C Call Ad Campaign From United Airlines The ad,...
An Odd Tale Of Violence On Southwest Airlines

A woman claims a man assaulted her while she was sleeping on a Southwest Airlines flight. However, in trying to analyze the claims, I’m failing to see a clear motive. Tray Table Violence On Southwest Airlines Saarah Sareshwala was...
Southwest Airlines Says She Was Drunk. She Says She Was Entertaining A Child.

A flight removal incident on Southwest Airlines reminds us that perceptions matter: even if you are not drunk, you still might be removed if you appear drunk…including performing gymnastics in the gate area. Drunk Or Bored? Woman Claims She...
Report: Southwest Airlines Flight Attendant Breaks Back After Rough Landing

A Southwest Airlines flight attendant reportedly fractured her back after a rough landing in Orange County, California. No other passengers or crew members were injured. Southwest Airlines Flight Attendant Fractured Back Upon Rough Landing In California The incident occurred...
Southwest Airlines Flight Attendant Wins Lawsuit Over Abortion Advocacy

UPDATE: Ex-flight attendant Charlene Carter won her lawsuit and was awarded $5.3 million by a North Texas jury. The jury found the Transport Workers Union Local 556 violated her rights as a worker to advocate against her union. Southwest must...
Southwest Airlines Allows “Lady In Red” To Fly In Revealing Attire But Throws Off Seatmate Who Defended Her

Another dress code story on Southwest Airlines, this time with a new twist: it wasn’t the “lady in red” wearing a corset that got thrown off, it was the older lady onboard who chose to defend her. Southwest Airlines...
Southwest Airlines Pilots Are Getting Angry

If you’re near Dallas Love Field today, you’ll see a line of white pickets, but this isn’t a fence, it is angry Southwest Airlines pilots. Southwest Airlines Pilots Are Angry And Tired…And Consumers Will Feel The Effect 1,300 pilots...
The Hoodlums Of Southwest Airlines Face Justice…

A pair of naughty travelers have finally faced justice for their transgressions onboard a Southwest Airlines flight. One man received a 48-day jail sentence for pleasuring himself in front of his female seatmate while the infamous woman who assaulted...
Shrewd Model Uses Air Vent To Dry Lingerie On Southwest Airlines Flight

This is not so much a post on the poor etiquette of a passenger, who disgustingly dried her lingerie using the air vent on a Southwest Airlines flight, but a tribute to her shrewd and effective marketing. Shrewd: Model...