The United Club in London Heathrow is my favorite United Club in the network and a great place to work or eat prior to your flight. This lounge does get crowded in the morning, just like the nearby Air...
Mystery Surrounding New Boeing 787-9 Order from United Airlines
United Airlines announced it will purchase 29 new aircraft, including 25 Embraer E-175 and four Boeing 787-9 Dreamliners. But there is mystery surrounding the 787-9 order. First, the Embraer E-175s are among the most spacious and comfortable regional jets. These aircraft...
Live and Let’s Fly Weekend Digest: July 15, 2018
As the weeks fly by, I hope you are having a wonderful summer. It has been a quiet week in the world of aviation. But over the last week, we’ve seen an Air China pilot endanger the lives of...
The Best Fish I’ve Ever Had On An Airplane
Call me adventurous (or stupid), but I will often order fish on an airplane. This week’s Meal of the Week looks back to the best fish I’ve ever had on a commercial flight. I don’t kid myself that fish...
“Horny” Pilot Allegedly Molests Woman On United Flight
A woman is suing United Airlines for failing to protect her from a “horny” pilot who allegedly molested her on a 13-hour flight. Anne Dowling was flying in business class on United from Hong Kong to San Francisco in...
Live and Let’s Fly Weekend Digest: July 08, 2018
Good evening from from LA. It was a relatively quiet week with the exception of a short business trip to the Pacific Northwest. This week should also be quiet. Here’s a review of the week’s top stories on the...
An Addictive, Delicious Breakfast in United Business Class
I just enjoyed a wonderful breakfast on United Airlines…the subject of this week’s Meal of the Week. Whenever I am on a breakfast flight, I typically order eggs. Eggs are difficult to screw up, tend to be healthier and...
My Mid-Year Status Progress Report (Hotel + Airline)
We’re halfway through the year and I’m happy to report I’m right on target for top-tier status on one airline and one hotel chain. How about you? This year, I’m focusing on 1K status on United and Globalist status...
2018 Independence Day Message from United CEO Oscar Munoz
Happy Independence Day to all my American readers! United CEO Oscar Munoz sent the following note to United workers yesterday evening. Thanks to a FA friend for sharing it with me: Dear United family, I want to thank all...
Live and Let’s Fly Weekend Digest: July 01, 2018
It’s a beautiful summer evening in Los Angeles and I’ve spent the day with family and friends. My thanks to Kyle and Carly for giving me the chance to take a break on Sundays. Over the last week, we’ve...
United Affirms Commitment to LAX Hub
Earlier today I wrote about United ending its nonstop service between Los Angeles and Singapore. Does this move signal the Los Angeles hub is in danger? Los Angeles is such a tough market. American and Delta also maintain hubs...
United Doubles Singapore Service from SFO, Cuts LAX-SIN Flight
United Airlines is ending nonstop service between Los Angeles and Singapore just a year after it begin, but adding a second daily nonstop between San Francisco and Singapore. I’m going to come right out and play armchair CEO here....
Heartwarming: United Flight Attendant Donates Kidney to Fellow FA
In a sea of bad news, it is always nice when a heartwarming story surfaces. A United FA donated one of his kidneys to his co-worker…just for asking. Good Morning America covers the story. I suggest you watch the...
Dining and Bar Menus at United Polaris Houston (IAH) Lounge
The new United Airlines Polaris Lounge at Houston (IAH) offers a great mix of a la carte dining options and adult beverages. I’ve consolidated both menus into this post. First, note that all food and drink are complimentary. Tipping...
United Will Resume 777 Service Between Guam and Tokyo
United Airlines is bringing back the 777-200 to its Guam – Tokyo (NRT) route after severely scaling back service earlier this year. From October 28th, United will use two-class 777-200s (364 seats) on both the morning and evening flights...
Pictures From New United Polaris Lounge In Houston
United will open its fourth Polaris Lounge on Friday, this one in Houston (IAH). United describes its latest addition to the Polaris Lounge portfolio as akin to a “boutique hotel”. Indeed, at 12K square feet the lounge is far...
When A Flight Attendant Attacks A Passenger On Social Media
A note to FAs: if you have a beef with a passenger, it is best to avoid social media. This incident occurred last week, but I missed it due to my travels. My friend Zach Honig, Editor-at-Large at The...
United Airlines Condemns Trump Immigration Policy, Echoing American Airlines
As in the NRA debate, sometimes airlines choose to wade into politics…or morality, depending upon how you view the issue. Just moments ago, United released a statement from CEO Oscar Munoz condemning the Trump Administration policy of separating minor...
United App Now Lets You Check Star Alliance Flight Status
Already my favorite airline app, the United Airlines mobile app now allows you to check on the flight status of Star Alliance carriers beyond United and its codeshares. But the technology is still a work in progress. In terms...
Live and Let’s Fly Weekend Digest: June 17, 2018
Greetings from Italia. Sadly, I’ve had to spend Father’s Day away from my family…but my trip, like every trip, is in order to provide for them. Even so, every trip in which I am separated from my family is...
