United Airlines and Lufthansa were both founding members of the Star Alliance and have maintained a close relationship as both codeshare and joint venture partners over years. United’s top-status 1K flyers receive six GPUs (Global Premier Upgrades) each year...
US Airways 7-Day Upgrade Window – What’s The Point?
If you are considering booking travel or signing up for a new credit card please click here. Both support LiveAndLetsFly.com. If you haven’t followed us on Facebook or Instagram, add us today. Do These Upgrades Ever Work? As a recent US Airways Chairman, I am adjusting...
United Airlines Increases Mileage Upgrade Co-Pay on Premium Transcon Routes
United has transformed its premium service (p.s.) fleet that operates between Los Angeles/San Francisco and New York JFK from a three-cabin configuration with older seats in business and first class to a two-cabin configuration with fully lie-flat seats in business...
Delta Actually Improves Skymiles Program with Attractive Upgrade Options
Delta Air Lines has led the U.S. airline loyalty industry in duplicity and penny-pinching for several years running (even with a commendable challenge from United last month) so a day in which positive news is announced is quite rare....
The Other United Airlines Devaluation: Fewer Upgrades at a Higher Cost
The big news Friday was United’s devaluation of its MileagePlus award chart starting 01 February 2014, particularly for premium cabins on Star Alliance partners, but United also announced a policy change eliminating complimentary upgrades on flights to/from Northern South American and...
The Real Reason United is Blocking Award and Upgrade Space from Expert Flyer
Friendly Skies reported earlier today that United has asked Expert Flyer to stop displaying upgrade and award space beginning Friday, October 30, 2013. United responded this evening, blaming Expert Flyer for accessing space in an unauthorized manner and promising...
"I Can’t Give Away this First Class Seat!"
Once in awhile on United I see a domestic flight go out with open seats in first class despite a long waitlist of elites waiting for a complimentary upgrade. This is usually attributable to a lazy or rushed gate...
United Airlines Island Hopping in Coach: Avoid "Direct" Flights
Five days ago I promised a post making the case for why I will continue to remain loyal to United Airlines despite my photo incident and more importantly, despite the dearth of complimentary upgrades, hit-or-miss service, no onboard wi-fi,...
Confirmed in First Class but No Seat Assignment
Thanks to shrewd planning and a watchful eye, I’ve dodged landmines and avoided most calamities in the post-merger world of United Airlines. Others have not fared so well. Will today be my day of reckoning? I’m flying from Newark...
First Class Downgrade = First Class Upgrade on United
When does a first class downgrade equal a first class upgrade? Read on to find out. Sunday, I was scheduled to fly from Burbank to New York JFK via San Francisco. “Premium Service” transcon flights feature three-cabins of service...
Protecting Your Upgrade on United Airlines
Tomorrow is a big day and I could really use a flat bed tonight to fly across the country. The problem: United’s international-config 757s have only 16 seats in BusinessFirst and 153 in economy class, a bad ratio for...
No Upgrade Tonight!
I have not had to sit in the “back of the bus” on a United Airlines transcon flight since the merger, but tonight I will break my perfect upgrade record…by choice. Tomorrow will be a full day of work...
Upgrading a Held Reservation on American Airlines
I finally bit the bullet and booked my first flight on American Airlines–it was either standby on United or a remarkably great $187 r/t ticket on American for my trip from Washington to Los Angeles this weekend. But it...
United.com Restores "Expert" Mode
After intense pressure from frequent flyers, United Airlines backed down and agreed to restore the ability to view upgrade availability online last week. Today, that functionality is back. Similar to the way it was for the pre-merger united.com, however,...
The Real Reason United Removed Online Upgrade Inventory
Yesterday, I posited three theories seeking to explain why United removed the display of upgrade inventory from united.com. I have a fourth one–and my experience today demonstrates why it is most likely the correct one. The reason is not...
United’s Foolish Attempt to Shield Online Upgrade Inventory
Count me as one of the angered ones over United Airlines’ recent decision to no longer display upgrade fare buckets online. The move was shortsighted and will quickly prove itself counterproductive. Shannon Kelly, UA Insider on Flyertalk and MilePoint,...
Did I Screw Up the Upgrade Queue on My LAX-DEN United Flight?
After posting about the intrigue surrounding United Airline’s complimentary upgrade process yesterday, reader Dan left this insightful comment: It’s very simple — there is someone ahead of you in the CPU queue who has a ticket ‘out of sync’...
United Airlines CFO Labels Certain MileagePlus Elites as "Entitled"
Many are up in arms over recent comments about certain MileagePlus elite members made by United Airlines CFO John Rainey at the Bank of America Merrill Lynch Global Transportation Conference last Thursday. I am yawning. While not very savvy, his...
Alaska Airlines Migrates to Electronic Upgrades, Adds Restrictions
Upgrading on Alaska Airlines is always a pleasure–and often free. You see, the airline issues paper upgrade certificates to elites that can be transferred to anyone and applied over the phone to any fare class, as long as there...
How to Check for Upgrade Space on Continental Airlines Flights
Gauging upgrade space is not always easy. With the way U.S. carriers have monetized upgrading on international flights, I would think that airlines would make availability easy accessible and actively hawk upgrades when available. Instead, it often takes many...
