A Telegraph story details how consumers are using TripAdvisor as a threat to extract freebies in favor of withholding a bad review. Though I tend to think this particular problem is not as widespread as reported, I still see...
Oldest Active Flight Attendant Celebrates 90th Birthday, 63 Years in Sky
In the USA there is no regulation setting a maximum age for flight attendants. With this lack of regulation and strong FA unions, we seeing an aging FA base among the legacy carriers of American, Delta, and United. And then...
Transparent Airfares Act of 2014 is Anything But Transparents
Less than two years after the U.S. Department of Transportation (DOT) mandated that airlines and online travel agencies display all-in pricing at all stages of the airfare search, the House of Representatives is considering a bill called the Transparent Airfares...
The Trust Deficit at United
With United Airlines posting heavy losses this quarter while its competitors reported healthy profits, the blame game has begun to escalate. “Pay no attention to the man behind the curtain” no longer seems to be working, as CEO Jeff...
Mysterious Cancellations of Air China Award Travel Booked with United MileagePlus
Be warned if you currently are holding a confirmed award ticket issued by United Airlines that includes flights on Air China: reservations are mysteriously being cancelled. The number of reported cancellations is rising and there seems to be common...
Italian Court Says Emirates Must Suspend New York – Milan Route
An Italian Court handed Dubai-based Emirates a stinging defeat yesterday, holding that the carrier could not operate its Fifth Freedom Route between New York and Milan. It all boils down to this–there is a very real (and valid) fear...
New York JFK to Jeddah in Saudia Economy Class
Flying on a new airline for the first time is always fun. There’s a bit of apprehension—will the service be good? How about the IFE? And the food? You can eliminate a lot of the guesswork through Google, Flyertalk,...
5 Reasons to Purchase a United Club One-Time Pass
United Airlines offers one-time passes to its United Club for $50, available online or at the club check-in counter ($45 if purchased on the United mobile app). Is it worth it? With clubs in 38 airports around the world...
Flying Non-Rev Standby on United Airlines
Traveling just got much cheaper. And much more stressful… A friend of mine offered me a large quantity of United buddy passes, so my travel for the foreseeable future–if I so choose–will be cheap and likely in premium cabins...
My Upgrade to "Business Class" on Singapore Airlines
I know many of you recently took advantage of the temporary glut of Singapore Airlines business and first class award space available to destinations around the world. From the dining room of my B&B in Dingle, Ireland I did...
Upgrades to Tom Bradley International Terminal at LAX
After years of neglect, progress is being made on the dilapidated Tom Bradley International Terminal at LAX. Phase I of the update on the 26-year old structure is now complete. By far the most important change: The largest part of the...
