• Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
Live and Let's Fly
  • Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
Home » Hotels » 21-Year-Old College Student Runs Texas Hotel Alone…For 32 Hours…During A Tropical Storm
HotelsNews

21-Year-Old College Student Runs Texas Hotel Alone…For 32 Hours…During A Tropical Storm

Matthew Klint Posted onSeptember 24, 2019November 14, 2023 7 Comments

a man smiling at the camera

Satchel Smith’s eight hour shift turned in a marathon 32-hour effort at a Homewood Suites in Beaumont, Texas. By the time his shift had ended, he was hailed a hero for single-handedly caring for so many hotel guests.

Tropical Storm Imelda was passing thru, bringing torrential rains and area flooding. Smith and 90 guests at the property found themselves trapped. 

Due to the storm, Smith’s colleagues were unable to join him, forcing him to be a jack-of-all-trades. 

One guest, Angela Chandler, wrote on Facebook:

He has manned the phones, answered each of our questions, ensured that we have had a hot cup of coffee or tea, and helped serve us a hot breakfast. He has handled this situation with grace, kindness, and a beautiful smile on his face.

That’s not all he did. He also took on maintenance, housekeeping, and chef duties. Using ingredients in the kitchen, Chandler prepared dinner for all the hotel guests: pasta with chicken and garlic bread. Everyone gathered around to eat together, thankful for the unexpected friendships that had already formed and were forming.

But Smith’s selflessness did not end inside the confines of the hotel. Noticing that many truckers were trapped outside due to closed roads, Smith and other guests stepped into the storm to distribute water and food to stranded motorists.

After working nonstop from Wednesday afternoon to Friday morning, one of Smith’s colleagues finally made it to the hotel. Smith took a well-deserved nap, but then sprang right back to work…it still wasn’t safe to drive outside.

CONCLUSION

I love stories like this. Kudos to Smith and what a beautiful story of how an unlikely group of hotel guests came together to become friends and even help those in greater need.

image: Angela Chandler / Facebook

Get Daily Updates

Join our mailing list for a daily summary of posts! We never sell your info.

You have Successfully Subscribed!

Previous Article Delta’s New JetBlue Containment Strategy In Boston
Next Article Condor Survives After Bailout From German Government

About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

Related Posts

  • a sign on a building

    The Value Of Points: Hotel Employees Have No Clue What They Are Worth!

    August 31, 2025
  • Hyatt Ziva Riviera Cancun

    Days After Hyatt Bought Playa Resorts It Sold The Properties

    July 6, 2025
  • 1Hotel South Beach Miami

    Starwood Hotels Is Back, And It May Be Better Than Ever

    June 8, 2025

7 Comments

  1. HChris Reply
    September 24, 2019 at 4:20 pm

    Awesome story! Thank you for sharing it, Matthew.

  2. Adam Reply
    September 24, 2019 at 4:50 pm

    Thank you for sharing!! A very warm story and gives hope in humanity that caring, selfless and courageous humans do indeed still exist in our current society!

  3. Debit Reply
    September 24, 2019 at 6:11 pm

    Adversity brings people together. Normalness brings out the worst in us.

    This is why i advocate confiscating all the wealth of people with assets more than o.5 million. The shared trauma will bring everyone closer and help build people’s character.

    • Paolo Reply
      September 24, 2019 at 11:43 pm

      They would want to apply major trauma to your head.
      As for this young man, Hilton should buy him a new car. It would rightly reward him, and would be good PR for Hilton.

    • Jeremiah Reply
      September 25, 2019 at 9:16 am

      Simmer down over there, Karl…

    • Abby M. Reply
      September 27, 2019 at 9:23 am

      “This is why i advocate confiscating all the wealth of people with assets more than o.5 million.”

      Sorry debit, but you don’t get to make the rules. Hope you get banned here too.

  4. Pingback: Links To Go (September 27, 2019) | The Kitchen of Half-Baked Thoughts

Leave a Reply

Cancel reply

Search

Hot Deals

Note: Please see my Advertiser Disclosure

Capital One Venture X Business Card
Earn 150,000 Miles Sign Up Bonus
Chase Sapphire Preferred® Card
Earn 100,000 Points
Capital One Venture X Rewards Credit Card
Capital One Venture X Rewards Credit Card
Earn 75,000 Miles!
Capital One Venture Rewards Credit Card
Capital One Venture Rewards Credit Card
Earn 75,000 Miles
Chase Ink Business Unlimited® Credit Card
Earn $750 Cash Back
The Business Platinum Card® from American Express
The Business Platinum Card® from American Express
Earn 120,000 Membership Reward® Points

Recent Posts

  • two men in suits and ties
    Giving Russia Boeing And Airbus Parts Would Be A Deadly Mistake September 22, 2025
  • American Airlines Pilots Threat
    Should Airline Pilots Fly Past 65? Debate Heats Up Over Raising Retirement Age To 67 September 22, 2025
  • Allegiant passenger arrested $5 boarding pass fee
    “This Is A Scam!” Allegiant Passenger Taken Away In Handcuffs After $5 Boarding Pass Fee Meltdown September 22, 2025
  • AA 787-9 Flagship Business Class SAS A330 trip report
    Introduction: A Quick Family Trip To Germany With AA’s New 787-9 Flagship Business Class + SAS A330-300 September 22, 2025

Categories

Popular Posts

  • a room with stairs and tables and chairs
    Review: KLM Crown Lounge 52 Amsterdam (Am I The Only One Who Loves This Lounge?) August 25, 2025
  • a cartoon of a man sitting in a chair with his arms up
    “I Pay Too Much Money For First Class To Be Surrounded By Children!” September 9, 2025
  • a mosaic of workers on a wall
    An Ode To Work On Labor Day September 1, 2025
  • a group of people sitting outside a coffee shop
    Great Coffee In Pittsburgh, PA September 2, 2025

Archives

September 2025
M T W T F S S
1234567
891011121314
15161718192021
22232425262728
2930  
« Aug    

As seen on:

facebook twitter instagram rss
Privacy Policy © Live and Let's Fly All Rights Reserved. Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Live and Let's Fly with appropriate and specific directions to the original content.