Delta Air Lines is happy to troll competitors on Twitter over failing to block middle seats, but won’t say how long it will continue its own seat blocking policy.
Delta Air Lines, The Twitter Troll
A tweet, aptly timed for upcoming Halloween holiday, notes:
A haunted house, but they’re not blocking middle seats.
— Delta (@Delta) October 22, 2020
The tweet came hours after Southwest Airlines announced it would stop blocking middle seats on December 1, 2020. As for the haunted house reference, I can only imagine this is a play on “trick or treat?”
Southwest claims continued middle seat blocking is not commercially feasible and that even on a full flight passengers are incredibly safe (assuming mask compliance, of course).
That hasn’t stopped many passengers from expressing outrage over the change in policy, particularly those who have trips booked for after December 1st.
Southwest will alert passengers if a flight is more than 65% full and allow complimentary changes. That said, if one flight is full, there’s a decent chance the next one will be too.
How Long Will Delta Block Middle Seats?
Delta has made clear that it will not block middle seats indefinitely. Currently, it has extended its seat blocking policy (including both economy class and first class) to January 6, 2021.
Speaking to Maria Bartiromo on Fox Business, Bastian promised seat blocking would continue “well into next year” but refused to pinpoint a date in which its policy might change.
Delta has chosen seat blocking at the expense of other in-flight services. While American Airlines and United Airlines have brought back meals and beverage on many routes, Delta continues to strictly limit food and drink service onboard.
Delta has carved out its position as the U.S. premium airline when it comes to seat blocking. But with revenue still hurting and nothing else to cutback in terms of in-flight service, this policy cannot last forever.
My guess is that next spring the seat blocking will go away, with Delta claiming that promising vaccination trials and improved testing regimes make such blocking no longer necessary. Delta knows already that this isn’t primarily about safety, it is about comfort. The long-term question, then, is whether customers will be willing to pay a premium once travel picks up again.
Alaska Airlines will also continue to block middle seat until at least January 5, 2021 while JetBlue will stop guaranteeing open middle seats starting in December.
Uh huh. Delta. The premium airline that can’t be bothered to serve customers a cup of coffee or a soft drink. Even in first. The “premium” airline being dwarfed by service on Southwest. #stopbull$hitting and claiming it’s about safety
I used to be a loyal Delta flyer until they just canceled my flight to Mexico in June. I spent 5 hours on the phone getting refunds so I could take another airline. I was able to purchase first class seats for less than what I paid Delta.
By Thanksgiving I will have been on 14 flights this year all on American because Delta is getting rid of services and raising prices all in the name of Safety for a virus that has a 99+% recovery rate.
Where did you get your stats from in regards to a 99 percent recovery rate to the virus…smh
Or that was from the president I forgot lol
Interesting that they troll yet they lost over 5 billion.. Eventually they’ll have to fall in line to make revenue.
DELTA’S FLEET IS OLD AND OUTDATED!
LIKE PUTTING LIPSTICK ON A PIG!
YET, YOU SING DELTA’S PRAISES!
TALK ABOUT DELTA’S OLD AIRCRAFT!
DELTA’S BAD INVESTMENTS!
49% STAKE IN VIRGIN ATLANTIC
A STAKE IN LATAM.
BOTH FILED BANKRUPTCY!
SKYTEAM IS COLLAPSING!
AA/AK IN SEA, UNSTOPPABLE!
AA/JETBLUE, JFK/BOS. HUGE MARKET SHARE AND VAST ROUT NETWORK.
THATS SOMETHING TO TALK ABOUT.
ILL TAKE ONE WORLD ANYTI.E!
Say what you want, I have lost many due to Covid-19 and I WILL ONLY FLY DELTA because of their decisions. DELTA CARE ABOUT OUR LIVES. All I know I will only fly Delta. We have other trips planned and because Delta has dealt with this the way they did WE WILL BE DELTA FOR LIFE.