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Home » Reviews » Hotel Reviews » Review: Grand Hyatt Berlin
GermanyHotel ReviewsHyatt

Review: Grand Hyatt Berlin

Matthew Klint Posted onJanuary 9, 2018November 14, 2023 17 Comments

a building with a balcony and a sign

Located in the upscale Potsdamer Platz neighborhood within walking distance of the Brandenburg Gate, the Grand Hyatt Berlin is a great hotel choice in Berlin.

I must admit, my favorite (points) hotel in Berlin has always been the Westin Grand thanks to the Bourne Supremacy and its rich history as the opulent East Berlin hotel. But squeezing 60 nights out of Hyatt requires discipline, even in Berlin.

We arrived around noon and our room was not ready yet. The Potsdamer Platz Shopping Arkaden (Arcade) is just a block away so we spent the next 45 minutes enjoying some ice cream and coffee.

a building with tables and chairs outside

a lobby with a reception desk and a man sitting on a couch

a triangular shaped light fixture in a building

a room with paintings on the wall

a lobby with people standing in front of a reception desk

a street with buildings and cars

a plate of pasta with a spoon

a cup of coffee with a spoon

By 1pm our room was ready. While no suites were available, we were given a nice room on the 7th floor.

a planter with white flowers in a room with elevators

a room with doors and a wood floor

Grand Hyatt Berlin Guest Room

Our room was not large, but comfortable. It featured twin beds, a circular glass table/desk, and one of those fancy Bang & Olufsen TVs I can never figure out how to use.

a bedroom with a bed and a chair

two beds in a room

two beds in a room

a room with a television and a table

a bed in a room

The desk contained writing material: letters and envelopes. I’m finding fewer hotels, even fine properties, offering this. It’s certainly a blast from the past in a world of instant communication.

a wooden box with a lid open

A minibar contained lights snacks (for purchase) and a hot water kettle. The room did not have a coffee machine, though the lounge was just around the corner. Bottled water was provided bedside.

a black cabinet with a black shelf with a silver coffee maker and cups

The view from the room wasn’t that impressive: just a nice apartment building/condo across the street.

a group of buildings with trees

The bathroom was connected by sliding door. It contained June Jacobs amenities and had a separate bathtub and shower.

a sink with a black counter top

a bathtub with a towel on the side

Grand Hyatt Berlin Grand Club

The Grand Club was a bit of a disappointment. There was a nice spread of sweets for afternoon coffee, but the evening selection was extremely light. That’s fine–it gave us the chance to experience a great restaurant in Berlin–but the selection was much lighter than I’ve seen at the other Hyatt properties in Germany. But adult beverages flowed freely…you don’t have to worry about that.

a door with glass panels and a potted plant

a room with a table and chairs

a room with tables and chairs

Grand Hyatt Berlin Grand Club afternoon coffee/tea:

a buffet table with food on it

a plate of food on a counter

a plate of chocolate covered nuts on a black surface

Evening Hor d’oeuvres:

a buffet table with food on it

a coffee machine and a refrigerator

a bowl of wine bottles and glasses

a plate of nuts and a bottle of beer on a table

Grand Hyatt Berlin Fitness + Spa + Pool

As I always try to do when available, I made time to use the hotel’s wellness center, which includes a sauna and steam room. Check out the hotel’s pool not so much for the pool itself, but for the excellent views of the city from the pool’s balcony. A fitness center is also present and contains the usual mix of strength training and cardiovascular equipment including treadmills, elliptical, bikes, free weights, and resistance machines.

a plant in a room

a long hallway with white blinds

a hallway with lockers and a window

a room with a round black cylinder and a ladder

a row of chairs in a room

a man walking on treadmills in a gym

a pool with a large window

a building with a railing and trees in the background

Grand Hyatt Berlin Breakfast

While breakfast, including eggs made to order, is available in the Grand Club, we chose to eat breakfast in Vox Restaurant. Either option is complementary for Globalist Members plus one additional registered guest. The buffet selection was excellent and included:

  • Fresh Juices
  • Salads
  • Cold Cuts
  • Bread
  • Yogurt
  • Fruit
  • English Brekfast Items
  • Eggs and Griddle Items (Pancakes, French Toast, Waffles) Made to Order

a table with glasses and bottles of liquid

a kitchen with many bowls of food

a group of people in a kitchen

a kitchen with a variety of food items

a variety of breads in a kitchen

a kitchen with many bowls of food

a buffet table full of food

We dined outdoors. Summers are usually lovely in Germany and rarely get uncomfortably warm. The downside was fairly slow service outside.

a table and chairs outside with trees and plants

a restaurant with tables and chairs

a plate of food with a drink and a glass of juice

Grand Hyatt Berlin Restaurants

In addition to Vox Restaurant, the Grand Hyatt also has an Italian restaurant (Tizian) and two bars.

a room with a table and chairs

Grand Hyatt Berlin Ownership

In case it matters to you, the hotel is owned by Al Rayyan Tourism Investment Company, a Qatar-based investment company.

a sign on a stone wall

CONCLSUSION

Check-out lines were horrible…when I saw them I headed back upstairs and checked out in the Grand Club. If you don’t have access to the Grand Club, Hyatt offers Express Checkout or you may checkout using the TV in your room.

a group of people in a lobby

a building with a sign on the front

Overall, I was pleased with my stay at the Grand Hyatt Berlin and look forward to returning.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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17 Comments

  1. Brad Reply
    January 9, 2018 at 11:16 am

    I was at the Westin for my last trip to Berlin, and enjoyed it, but needed to extend for an extra night, and did so at the Grand Hyatt. I think I preferred the latter, although in my case the price was somewhat higher. I didn’t encounter the lines you had, and I thought service was excellent.

  2. Hal Reply
    January 9, 2018 at 12:21 pm

    Also, I think parking was either free or really cheap there. I rented a BMW X6 M edition so I can get up to 250KMH on the highway. But the ceiling in the garage is really low. I ended up denting the trunk door, but luckily I got the insurance.

    • Matthew Reply
      January 9, 2018 at 2:10 pm

      Ouch! Glad you had insurance.

  3. Robert P Reply
    January 9, 2018 at 1:46 pm

    I had a great stay there in 2013, and some of the best service I’ve ever had. We had to leave early (4-5 AM-ish) so they offered to make and pack breakfast for the 4 of us; there was this amazing sight of a line of what seemed like virtually every employee working at that hour loading the taxi with these white bags with our immaculately prepared breakfasts

    • Matthew Reply
      January 9, 2018 at 2:52 pm

      That’s great service!

  4. MeanMeosh Reply
    January 9, 2018 at 1:53 pm

    Curious – what is that ice cream dish up top? Are those noodles underneath?

    • Matthew Reply
      January 9, 2018 at 2:09 pm

      That’s Spaghetti Eis, my favorite German ice cream dish. It is all ice cream.

      • Sven Reply
        January 9, 2018 at 8:05 pm

        Really only ice cream? Haven’t had it in a while, but as far as I remember there is usually at least a little bit of whipped cream underneath

        • Matthew Reply
          January 9, 2018 at 8:06 pm

          Sven, you are correct — there is whipped cream under the ice cream and white chocolate sprinkles on top.

  5. F. Reply
    January 9, 2018 at 4:49 pm

    You’ll love “Victoria” (directed by Sebastian Schipper) movie too…

  6. Abidjan Reply
    January 10, 2018 at 9:22 am

    I’m not a Hyatt loyalist, but I do appreciate your reviews. Well done.

    • Matthew Reply
      January 10, 2018 at 10:18 am

      Thanks!

  7. Michael Reply
    January 13, 2018 at 4:49 am

    I have stayed at the Grand Hyatt Berlin on several occasions but always used points to upgrade to a suite, when it was 3,000 Pts for 4 nights it was one of the best Hyatt deals. Not only were the suites comfortable but they included a free minibar full of wonderful goodies plus 3 decanters of spirits and two bottles of wine. Everything consumed was replenished each day! On my first visit the Club Lounge was excellent but as you say the food offering in the evening is now much less, although breakfast is not bad and the alcohol is not restricted. They have (had) a great head concierge and the hotel is very convenient for public transport.

  8. Paolo Reply
    January 23, 2018 at 1:57 pm

    I prefer the Hyatt over Westin…location, ambience, breakfast, access to transport, all superior. The evening lounge offerings are pretty grim though, IIRC. The feeling of DDR about the Westin was a bit too strong for my taste.

  9. Eric Reply
    January 24, 2018 at 9:15 am

    The Grand Hyatt looks nice, but when I’m in Berlin I always stay in an “apartment hotel”-type property, a European concept in which each room includes a kitchen and sitting area. My favorite is the Adina in Hackescher Markt, not least because I find the area so much more fun than the upscale but dull Potsdamer Platz.

  10. Johanna Anderson Reply
    July 27, 2018 at 7:37 am

    Do they provide vegan breakfast options? Vegan milk, yoghurt, pancakes? Porridge?!

    • Matthew Reply
      July 27, 2018 at 8:29 am

      Yes, they do.

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