Located in the upscale Potsdamer Platz neighborhood within walking distance of the Brandenburg Gate, the Grand Hyatt Berlin is a great hotel choice in Berlin.
I must admit, my favorite (points) hotel in Berlin has always been the Westin Grand thanks to the Bourne Supremacy and its rich history as the opulent East Berlin hotel. But squeezing 60 nights out of Hyatt requires discipline, even in Berlin.
We arrived around noon and our room was not ready yet. The Potsdamer Platz Shopping Arkaden (Arcade) is just a block away so we spent the next 45 minutes enjoying some ice cream and coffee.
By 1pm our room was ready. While no suites were available, we were given a nice room on the 7th floor.
Grand Hyatt Berlin Guest Room
Our room was not large, but comfortable. It featured twin beds, a circular glass table/desk, and one of those fancy Bang & Olufsen TVs I can never figure out how to use.
The desk contained writing material: letters and envelopes. I’m finding fewer hotels, even fine properties, offering this. It’s certainly a blast from the past in a world of instant communication.
A minibar contained lights snacks (for purchase) and a hot water kettle. The room did not have a coffee machine, though the lounge was just around the corner. Bottled water was provided bedside.
The view from the room wasn’t that impressive: just a nice apartment building/condo across the street.
The bathroom was connected by sliding door. It contained June Jacobs amenities and had a separate bathtub and shower.
Grand Hyatt Berlin Grand Club
The Grand Club was a bit of a disappointment. There was a nice spread of sweets for afternoon coffee, but the evening selection was extremely light. That’s fine–it gave us the chance to experience a great restaurant in Berlin–but the selection was much lighter than I’ve seen at the other Hyatt properties in Germany. But adult beverages flowed freely…you don’t have to worry about that.
Grand Hyatt Berlin Grand Club afternoon coffee/tea:
Evening Hor d’oeuvres:
Grand Hyatt Berlin Fitness + Spa + Pool
As I always try to do when available, I made time to use the hotel’s wellness center, which includes a sauna and steam room. Check out the hotel’s pool not so much for the pool itself, but for the excellent views of the city from the pool’s balcony. A fitness center is also present and contains the usual mix of strength training and cardiovascular equipment including treadmills, elliptical, bikes, free weights, and resistance machines.
Grand Hyatt Berlin Breakfast
While breakfast, including eggs made to order, is available in the Grand Club, we chose to eat breakfast in Vox Restaurant. Either option is complementary for Globalist Members plus one additional registered guest. The buffet selection was excellent and included:
- Fresh Juices
- Cold Cuts
- English Brekfast Items
- Eggs and Griddle Items (Pancakes, French Toast, Waffles) Made to Order
We dined outdoors. Summers are usually lovely in Germany and rarely get uncomfortably warm. The downside was fairly slow service outside.
Grand Hyatt Berlin Restaurants
In addition to Vox Restaurant, the Grand Hyatt also has an Italian restaurant (Tizian) and two bars.
Grand Hyatt Berlin Ownership
In case it matters to you, the hotel is owned by Al Rayyan Tourism Investment Company, a Qatar-based investment company.
Check-out lines were horrible…when I saw them I headed back upstairs and checked out in the Grand Club. If you don’t have access to the Grand Club, Hyatt offers Express Checkout or you may checkout using the TV in your room.
Overall, I was pleased with my stay at the Grand Hyatt Berlin and look forward to returning.
I was at the Westin for my last trip to Berlin, and enjoyed it, but needed to extend for an extra night, and did so at the Grand Hyatt. I think I preferred the latter, although in my case the price was somewhat higher. I didn’t encounter the lines you had, and I thought service was excellent.
Also, I think parking was either free or really cheap there. I rented a BMW X6 M edition so I can get up to 250KMH on the highway. But the ceiling in the garage is really low. I ended up denting the trunk door, but luckily I got the insurance.
Ouch! Glad you had insurance.
I had a great stay there in 2013, and some of the best service I’ve ever had. We had to leave early (4-5 AM-ish) so they offered to make and pack breakfast for the 4 of us; there was this amazing sight of a line of what seemed like virtually every employee working at that hour loading the taxi with these white bags with our immaculately prepared breakfasts
That’s great service!
Curious – what is that ice cream dish up top? Are those noodles underneath?
That’s Spaghetti Eis, my favorite German ice cream dish. It is all ice cream.
Really only ice cream? Haven’t had it in a while, but as far as I remember there is usually at least a little bit of whipped cream underneath
Sven, you are correct — there is whipped cream under the ice cream and white chocolate sprinkles on top.
You’ll love “Victoria” (directed by Sebastian Schipper) movie too…
I’m not a Hyatt loyalist, but I do appreciate your reviews. Well done.
I have stayed at the Grand Hyatt Berlin on several occasions but always used points to upgrade to a suite, when it was 3,000 Pts for 4 nights it was one of the best Hyatt deals. Not only were the suites comfortable but they included a free minibar full of wonderful goodies plus 3 decanters of spirits and two bottles of wine. Everything consumed was replenished each day! On my first visit the Club Lounge was excellent but as you say the food offering in the evening is now much less, although breakfast is not bad and the alcohol is not restricted. They have (had) a great head concierge and the hotel is very convenient for public transport.
I prefer the Hyatt over Westin…location, ambience, breakfast, access to transport, all superior. The evening lounge offerings are pretty grim though, IIRC. The feeling of DDR about the Westin was a bit too strong for my taste.
The Grand Hyatt looks nice, but when I’m in Berlin I always stay in an “apartment hotel”-type property, a European concept in which each room includes a kitchen and sitting area. My favorite is the Adina in Hackescher Markt, not least because I find the area so much more fun than the upscale but dull Potsdamer Platz.
Do they provide vegan breakfast options? Vegan milk, yoghurt, pancakes? Porridge?!
Yes, they do.