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Home » Reviews » Hotel Reviews » Review: Grand Hyatt At SFO (Corner Suite)
Hotel ReviewsHyatt

Review: Grand Hyatt At SFO (Corner Suite)

Matthew Klint Posted onJuly 21, 2020November 14, 2023 23 Comments

a sign outside of a building

The Grand Hyatt At SFO is a fabulous airport hotel, providing convenience and comfort that is worth the premium over other airport hotels at San Francisco International Airport. This review covers my stay in a corner suite.

Grand Hyatt SFO Location

The hotel is located on the airport premises just a few stops away on the Red Line or Blue Line train connecting the airport terminals to BART. Which line you get on depends upon which terminal you arriving or departing from. 

Upon landing, just following the BART signs and you’ll quickly be able to determine which train to hop on.

a sign with white text and black text

a plant in a blue pot

a train with a door open

a train tracks on a building

a large hallway with a screen and a walkway

The journey from Terminal 3 took six minutes on the red line. Stepping off the train I smiled at the KLM 747 and Korean Air 777 which greeted me. I took an escalator downstairs to the actual hotel entrance.

a plane parked at an airport

an empty room with glass doors and a plane in the background

a sign in a building

a escalator in a building

a escalator going up to a building

Note: SFO has reduced this train service during COVID-19. Expect longer wait times. Plan accordingly.

There’s also an official front entrance to the hotel located below the lobby level if you are driving yourself (valet is available).

a large building with many windows

Grand Hyatt SFO Check-In

After taking the escalator downstairs from the train station, I found a welcome desk flanked by beautiful stained glass windows on the landing. Although not the official check-in desk, a kind lady checked me in, recognized my Globalist status, and notified me that I had been upgraded to a suite overlooking the tarmac.

a lobby with a marble counter and a person standing in front of it

a colorful stained glass windows in a building

a close up of a device
As if a precursor to COVID-19, the agent never touched the credit card processor…only I did. Very European-like…

an escalator in a building

a large room with large windows and marble counter tops

a large window with a few tables with laptops

The formal lobby is cozy, with comfortable chairs and couches plus a fireplace. I proceeded past to the guest room elevators and found my corner suite all the way down the hall on the 11th floor.

a room with a large window and a large couch and chairs

a fireplace in a hotel lobby

a room with chairs and a fireplace

a large room with a table and chairs

a elevator with buttons and a door handle

a room with an elevator and a dresser

a long hallway with blue carpet and doors

a hallway with two doors and a window

a black and silver sign with a number on it

a card in a hotel room

Grand Hyatt At SFO Suite

The suite included a living room, bedroom, and large bathroom. The room itself was beautiful with extremely comfortable bedding, but what really made this room special was the tarmac views.

a room with a couch and a table

a room with a couch and a table

a room with a tv and a couch

a room with a table and chairs

a hotel room with a large bed and a television

a bed with a white bedding and two pictures on the wall

a couch in a room with a window and a plane in the background

a hotel room with a bed and a couch

a bed in a hotel room

a room with a bed and a television

a closet with a white robe and a towel on swingers

an airplane on a runway

airplanes at an airport

A coffee machine, tea kettle, and bottled water (in aluminum, since SFO banned plastic water bottles and the hotel is on the airport premises) were available and the room had well-thought plugs and a nice alarm clock that doubled as a mobile phone charger. One drawback: no USB Type-C plugs. That was shortsighted…

a coffee machine and cups on a table

a tray with a coffee pot and a packet of tea

two silver bottles on a counter

a small refrigerator in a cabinet

a safe with a number on it

a black square electronic device with a digital clock

a black rectangular outlet with two plugs

a phone on a table

a black rectangular outlet with multiple outlets

If you needed anything, you were invited to text the front desk…again, another great precursor to COVID-19.

a white and red card on a wood surface

The bathroom included dual sinks, a huge soaking tub overlooking the tarmac, a large walk-in shower, and a lovely Toto toilet with all the bells and whistles.

a bathroom with a marble countertop and a shower

a bathtub with a window and a plane in the background

a bathroom with a glass shower and a large mirror

a bathroom with a tub toilet and sink

a group of bottles of body care products and a towel

a bathroom counter with a towel and a plant

a shower with a shower head

a group of bottles of shampoo and conditioner

a toilet in a bathroom

a silver panel with buttons and text on it

a bathtub in a room with a window and planes in the background

a tub in a room with a window and an airplane in the background

I woke up very early and caught the sun rising the next morning.

a large airport at night

an airport with an airplane in the background

Grand Hyatt SFO Grand Club

I was waiting for my brother to arrive and enjoyed some appetizers in the Grand Club at around 6:00 PM. Each night, the Grand Club offers free Hors d’oeuvres from 5:00 PM to 7:00 PM and dessert until 9:00PM, though I suspect service has now been modified due to the pandemic. An honor bar is available.

a glass door with a sign on it

a room with a television and tables

a room with chairs and a window

a couches in a room with windows

a lounge area with a couch and chairs and tables and windows

two computers on a desk

a room with chairs and a table

a room with a table and chairs and a television

a room with tables and chairs and a large window

a room with a table and chairs and a television

a room with a table and chairs and a television

a room with chairs and tables

a room with a glass door and a plant

a large kitchen with a large island

a kitchen with food on the counter

a table with food on it

a coffee machine and a fridge

a table with food on it

a shelf with wine bottles and glasses

a group of bottles of alcohol on a counter

a table with food on it

a group of plates with glass domes and cheese on them

a trays of meat on a counter

a group of condiments in a bowl

a table with food on it

a plate of cookies and apples on a table

a group of bowls of apples

food on a grill

food on a grill

a plate of food and a glass of water on a table

a plate of food on a table

a bowl of salad on a table

a plate of food on a table

There was also a beautiful buffet spread in the mornings from 7:00AM to 10:00AM with mostly cold items but a few hot dishes like mini quiche, congee, and bacon.

a large kitchen with a large island

a kitchen with a large island with food on it

a table with food on it

a grey pot on a counter

a table with bowls and bowls of food

a table with pastries and pastries on it

a table with food on it

a group of bowls of fruit

a group of cereal in glass containers

a group of glasses with liquid in them

a large round brown couch in a room with a blue and white counter

a plate of food on a table

a bowl of food with blackberries and cream

a table with plates of food and drinks

a plate of fruit on a table

My only gripe: my key card did not work. They reset it three times and for whatever reason it would not open the door of the Grand Club. Since the front desk is not always staffed, I found myself at the mercy of waiting for other guests to come in and out.

Grand Hyatt SFO Quail & Crane Restaurant

Just outside the Grand Club is Quail & Crane, the hotel’s main restaurant. The Asian-fusion menu looked tempting, but prices were high…not surprising for a swanky airport hotel in San Francisco, but hard to justify after appetizers in the lounge and so many wonderful restaurants in the city.

a room with a large window and a plane

a restaurant with a large window

The breakfast buffet in Quail & Crane largely overlapped what was available in the lounge in terms of breakfast breads and cold items, but there were many additional hot items.

a restaurant with tables and chairs

a large kitchen with a large counter and a large stove

a pot with food in it

a pot with a handle and a metal lid on a counter

a food in a pot

a buffet table with food on it

a buffet table with different types of fruit

a buffet table with food on it

Globalists do not have a choice to eat here or the Grand Club as part of their breakfast benefit, only the Grand Club.

Grand Hyatt SFO Bar

My brother ended up being delayed and arriving very late. We were going to head into the city for dinner, but ended up just staying at the hotel and eating in the bar. He had a “Beyond Meat” burger and I had a cheeseburger, which we shared…those meatless burgers have come a long way and are very tasty! We had a couple cocktails too and the bartender was very professional and knowledgeable about the art of making cocktails.

a glass of orange liquid with a lemon on top of it

a burger and fries on a wooden board

a burger and fries on a table

a burger and fries on a wooden board

Rather than paper menus, the hotel uses tablets.

a room with a long table and chairs

a table and chairs in a room

a small tan box on a black surface

a screen shot of a computer

a screen shot of a menu

a screen shot of a computer

a screen shot of a computer

a screen shot of a computer

a screen shot of a computer

a screen shot of a computer

a screen shot of a computer

a paper receipt with black text

While we were sitting in the bar, a beautifully-dressed blonde escort, about six feet tall, sat down next to a short, fat man in a rumpled suit who was eagerly waiting for her. They were sitting right next to us so we had to endure their small talk before they finally went upstairs…

Grand Hyatt SFO Coffee @ Twin Crafts Market

Although the lounge had free machines dispensensing espresso beverages, I noticed a nice coffee machine in Twin Crafts Market, located adjacent to the bar on the lobby level, and decided to try a cappuccino. It was very good…far better than anything an automatic machine can produce.

a coffee shop with a variety of objects

a coffee shop with a counter and display case

a machine with dishes on it

a cup of coffee with a spoon on a saucer

Grand Hyatt At SFO Gym

A large gym with modern cardiovascular and strength training equipment is available 24/7 on the lower level. This hotel has no pool, sauna, or steam room.

a staircase with a marble wall and a marble table

a glass doors in a building

a door and elevator in a building

a counter with a blender and a refrigerator

a bathroom with a sink and towels

a hallway with white walls and a black door

a room with exercise bikes and treadmills

a row of treadmills in a room

a gym with exercise equipment

a group of exercise machines in a room

a gym with exercise equipment

a room with exercise equipment

a yoga mat in a room

CONCLUSION

I’ll admit it, I flew up to SFO last-minute just to try out this hotel shortly after it opened last October (it didn’t hurt that my brother was on a work trip and could expense it). Then I dragged out writing the review because I had to sort through over 500 pictures, which takes far more time than the review itself. But this is a lovely hotel…one of the best airport hotels I have ever stayed at. This is a great addition to the Hyatt portfolio and a superb option for those who have an overnight layover or early flight out. Expect great service, a comfortable bed, and easy access to SFO.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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23 Comments

  1. Mike Reply
    July 21, 2020 at 4:12 pm

    Wow, what an excellent, well documented review. The photos were vivid, rich and spoke to the reader as well as the succinct prose.

    As a frequent SFO passenger who schlepped on the bus to the Rental Car Facility as the new rail station was being built, so nice to see the airport train operating.

    I would meet you there anytime for ramp watching from the Lounge.

    Thanks for the time you spent creating this review.

  2. Stuart Reply
    July 21, 2020 at 4:46 pm

    Solid review, Matthew, and looks like a great option for an early morning flight out of SFO and to avoid the horrid morning traffic on 101 to the airport. Well, one day, lol.

  3. Gene Reply
    July 21, 2020 at 5:04 pm

    @ Matthew — Fit for the Queen. We came oh so close to stay there, then COVID hit. I look forward to a post-COVID stay!

  4. Allen Reply
    July 21, 2020 at 5:27 pm

    Just a note: I think you misidentified a Korean Air A330 as a 787. The nose and engines are clearly not those of the Dreamliner, although their SFO flights are usually 787s/747s. An equipment swap, it seems.

    • Ram Reply
      July 21, 2020 at 6:22 pm

      Allen, it’s a 777. Clearly could see 5 doors on it.

      • Allen Reply
        July 21, 2020 at 7:24 pm

        Ooh, right you are. That would explain the lack of sharklets…

  5. AJ Montana Reply
    July 21, 2020 at 5:27 pm

    sorry this is real pedantic but isn’t that Korean Airlines plane a 77W instead of a 787

    • Matthew Klint Reply
      July 22, 2020 at 2:15 am

      Yep, I’ll update. I could have sworn there were shark teeth behind engine.

  6. B Reply
    July 21, 2020 at 5:50 pm

    Had the exact same room but in the 9th floor back in November love the tarmac views. At that time there was a Quantas 747 Longreach sitting outside in front of me

  7. WR2 Reply
    July 21, 2020 at 6:01 pm

    How was the window tinting? Did any law enforcement get a free show?

    • Matthew Klint Reply
      July 22, 2020 at 2:12 am

      LOL. That’s a good question, but I’m the wrong one to ask! 😉 Maybe check with some of the airport ground staff!

  8. Dave Reply
    July 21, 2020 at 7:09 pm

    Hey, how are you a Globalist? I didn’t know you were constantly on the road sleeping in Hyatt hotels all the time. Can you make a post about how you qualified and if you plan on requalifying? How do you justify the premium Hyatt often charges over some other hotel?

    • Stuart Reply
      July 21, 2020 at 8:10 pm

      Why do you think Hyatt charges a premium over other hotels?

      Look up random rates in any city, take Vienna as an example, and you will find the Park Hyatt and Ritz Carlton are practically the same in their rates. In fact, if you compare also Le Meridian, the Marriott and the Hyatt Andaz there, the Andaz is far more attractive with their offers (and a much better hotel).

      Hyatt and Marriott are always competitive in most markets when comparing similar properties. Now, if you are trying to compare rates at Park Hyatt to a standard Marriott, yeah, of course it’s more expensive.

      Not to mention that Hyatt is leaps and bounds better overall with their program than Bonvoy. But that’s another argument.

    • Matthew Klint Reply
      July 22, 2020 at 2:13 am

      Dave, I stayed 67 nights in Hyatt last year on a mix of business and pleasure. I don’t find them generally more expensive than others.

  9. MeanMeosh Reply
    July 21, 2020 at 9:10 pm

    However tasty it was, $22 for that cheeseburger is just plain heinous. It pained me enough to part with $20 for the cheeseburger I had for lunch the other day, but at least that came with a shake and included the tip…

    • Matthew Klint Reply
      July 22, 2020 at 2:15 am

      Agreed, but it was pushing 9PM so there wasn’t really any viable alternatives, even in the airport.

  10. UA_Flyer Reply
    July 21, 2020 at 9:10 pm

    Nice review!

    I also had the opportunity to stay at the Corner Suite. Mine was at the opposite end than the one in the review.

    I typically stay at the Hyatt Regency@SFO about 10 nights a year but now will likely stay at the Grand Hyatt from now on.

    • Matthew Klint Reply
      July 22, 2020 at 2:14 am

      I’ve got a Hyatt Regency SFO review to post as well and I just found the Grand Hyatt so much better.

  11. Jon Reply
    July 21, 2020 at 10:43 pm

    I just hope no one got offended by accidentally glimpsing at what your two neighbors at dinner got up to later through their rooms’ tinted windows…

  12. Kacee Reply
    July 21, 2020 at 11:38 pm

    Matthew, suggest you please update this review to note that Airtrain service has been altered and reduced due to COVID-19. This significantly impacts the convenience of the hotel to the terminals. It’s basically 15-20 minutes to get from the hotel back to the terminals, with no reasonable alternative.

    Also, in four stays here, I have found the service hit or miss. Many staff are inexperienced. I also don’t much care for either the extremely flow-restricted shower heads or the automatic lights at the base of the bed, which stay on way too long.

    • Matthew Klint Reply
      July 22, 2020 at 2:14 am

      Will do. Very good tip. Thanks Kacee.

  13. Miguel Jardine Reply
    July 22, 2020 at 3:06 am

    The next time I visit san Francisco I will definitely check out the Hyatt

  14. Corey Reply
    July 22, 2020 at 7:59 am

    Also stayed last October and was given a commemorative wooden key with laser etched hotel logo and “1st guest of room 1230”. Very cool!

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