Pens, towels, and bathrobes…for sure. But what else do people steal from hotel rooms? A new survey offers fascinating results.
Wellness Heaven is a German-based guide for luxury hotels. It surveyed 1,157 four and five star properties to probe which items are stolen most from hotel rooms. The results include stolen TVs, coffee makers, tablet computers, artwork, and even mattresses!
Take a look at the survey results:
How about the difference between four and five star hotels?
One hotelier shared of a grand piano theft. “Once I walked through the lobby, I noticed that something was missing, and soon after I learned that three unknown men in overalls had taken away the grand piano, and it never reappeared, of course.” Another shared of a guest stealing the brass room numbers from the door. Another shared of a guest stealing the aromatic pine benches from a sauna.
Thieving Preferences By Nationality
The nationality section of the survey just cracked me up.
British and German hotel guests prefer towels and bathrooms, plus cosmetics and toiletries. Austrians steal high-end coffee machines while Americans steal pillows and batteries. Italians take wine glasses and Swiss take hair dryers. Dutch take lightbulbs and toilet paper while French take TVs and remote controls.
I can’t see how that is quantifiable and suspect those “inclinations” are mostly one-off incidents.
Serious question, though. Soaps and pens are one things. Towels are pushing the line. But bedspreads? Computers? Mattresses? Coffee makers? Have people no shame? If any readers have worked at hotels before, is this sort of outright theft common?