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Home » Reviews » Hotel Reviews » Review: Hyatt Regency Dulles
Hotel ReviewsHyatt

Review: Hyatt Regency Dulles

Matthew Klint Posted onJune 21, 2023November 13, 2023 15 Comments

a building with a sign on the front

After arriving into Washington Dulles after 11:00 pm, we spent our first night at the Hyatt Regency Dulles, just five minutes from IAD. The hotel features modern rooms and is quite convenient.

In This Post:

Toggle
  • Hyatt Regency Dulles Review
    • Shuttle
    • Check-In
    • Room
    • Lobby + Terrace
    • Flights Bistro + Bar
    • Pool
    • Fitness Center
    • Parking
    • CONCLUSION

Hyatt Regency Dulles Review

I booked a room with two queen beds for $135 plus tax. Two beds usually reduce the chance of an upgrade, but the rooms are “suite style” anyway, almost in the style of a Hyatt Place.

Shuttle

The hotel offers 24/7 shuttle service from Washington Dulles International Airport. Shuttles depart the hotel on the hour and on the half (on request overnight), arriving into the Dulles lower levels arrivals area outside curbs 2B and 2G about 10 minutes later. Call the hotel at 703-713-1234 for current shuttle information.

My dad and I only had to wait about eight minutes for our ride. We tipped the driver $1 per bag even though we only had carry-on bags.

a van parked on the side of a road

Check-In

I was able to use the Word of Hyatt app to check-in and obtain an electronic key, which allowed us to bypass the check-in counter altogether and proceed directly up to our room.

However, I stopped by the next morning to pick up our breakfast voucher. If you are a Globalist member, breakfast is included but you need to pick up a card at the front desk to present in the restaurant.

a large lobby with a table of flowers

a hand holding a card

Room

I haven’t stayed at this hotel in years and was pleased to find a clean and modern room with two comfortable beds, a nice sitting area, a desk, and a large couch.

a hallway with doors and a blue carpet

a door with a light on the wall

a sign on a wall

a room with a couch and a tv

a couch and table in a room

a room with a couch and a desk and computer

a room with a desk chair and a mirror

two beds in a hotel room

Importantly, there were power outlets all over the room and separate USB-A charging stations on either nightstand (on one side there were two ports inside the alarm clock, which also had Bluetooth connectivity).

a wood block with black square buttons on a black metal pole

a black power outlet with a cord

a digital clock on a table

The bathroom was also renovated and instead of tub/shower combo there is a walk-in shower. As is the case in most Hyatt Regencies, the shower amenities were from Pharmacopeia and here were in large containers attached to the shower wall.

a toilet in a bathroom

a man taking a selfie in a bathroom mirror

a shower with a shower head and a shower head

a group of bottles of liquid soap

No robes in the closet, but there was a safe.

a closet with a safe and a rack

We could look out to Washington Dulles from our room.

a road with trees and buildings in the background

a highway with many roads and trees

Lobby + Terrace

In the morning, I found the lobby streaming with light and quite comfortable with plush couches and chairs.

a room with couches and a tv

a large lobby with a couch and a tv

a large vase of flowers in a lobby

Outside, a terrace included both bench seating round tables with four chairs. This hotel hosts a lot of parties and conferences and the outdoor space space.

a group of tables and chairs outside

a group of tables and chairs in a park

Flights Bistro + Bar

Breakfast was offered from 6:30 am to 11:00 am daily (nice window) at Flights Bistro.

a group of people sitting at tables in a room

a room with a wood floor and a wood floor and a wood floor

a skylight in a building

In addition to an a la carte menu, a buffet was offered, which included a selection of fresh fruit, yogurt, cereal, bagels, Danish, toast, sliced deli meats and cheese, smoked salmon, scrambled eggs, bacon, and sausage.

a menu on a table

a buffet area with food on it

a display of food on a counter

a group of yogurt containers on a counter

a display case with food on it

a group of silver food containers on a table

a buffet with different types of food

a table with cereals and bananas

There appeared to be an omelet station as well, but it was closed.

a glass shelf on a counter

I skipped the buffet and ordered a bowl of berries and an egg white omelet with a side of avocado. My dad had some fruit an omelet as well. The coffee was weak.

a bowl of berries and a cup of coffee

a plate of food on a table

a green food on a white plate

an old man sitting at a table with a bowl of fruit and a glass of orange juice

I added gratuity to the bill and the entire bill was deducted before check-out. Daniela was wonderful in the restaurant.

a receipt in a restaurant

Outside the restaurant is a bar and grab-and-go area. Specialty coffee (from Starbucks) is also available, though I skipped it. We were heading over to my friend’s house upon check-in and he is quite the excellent barista.

a bar with drinks and a counter in a building

Pool

An indoor pool and jacuzzi offer protection from the elements and are open daily from 6:00 am to 10:00 pm.

a pool with chairs and a bench

a pool with chairs and chairs in a room

a pool with chairs and exercise equipment

chairs in a room with a hot tub

a hot tub in a room

Fitness Center

I did a heavy workout before breakfast and found the gym quite comprehensive, with cardio equipment on one side and resistance machines on the other. There were also some free weights and a Peloton bike. The fitness center is open 24/7.

a room with exercise equipment

a gym equipment in a room

a room with exercise machines

a screen of a machine
A bit old school compared to the current generation of Life Fitness machines, but still very functional.

a exercise bike in a room

Parking

Parking is unregulated, but charged at $15/night on what appears to be the honor system (walking through the lot I did not see many passes on windshields). You can also park for $50/week if you are traveling from IAD, which seems quite reasonable.

a sign on a sidewalk

CONCLUSION

We only spent about 13 hours here, but that was more than enough to recognize that the Hyatt Regency Dulles is a convenient IAD airport hotel with comfortable rooms, great beds, a nice breakfast menu, and a very adequate fitness center and pool.

Generally, I stay with friends in Washington, DC so I won’t be returning here often, but it was nice to spend our first night here after arriving late.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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15 Comments

  1. Malik on Wall Street Reply
    June 21, 2023 at 9:09 am

    It’s kinda rare to see a cable machine in a hotel gym lol.

  2. Dave Edwards Reply
    June 21, 2023 at 9:15 am

    Nice to see you leave a 20% tip on top of the 15% they supposedly get as part of the Globalist benefit.

    I wonder how common, or uncommon this is? I certainly would do the same.

    • Argosy314 Reply
      June 21, 2023 at 11:44 am

      I know we’re talking Hyatt here, but this got me thinking about how breakfast vouchers and food/beverage credit works at Marriott. I’m Platinum and in cases where there is no lounge I’ve been offered breakfast vouchers to use in the restaurant and a choice between points of $10 food/beverage credit. Sometimes I’ve been given a bill (usually if a cappuccino isn’t covered or just to sign to close bill). In an instance where its a $0 bill and I leave a $10 tip I’m wondering if the food/beverage credit is applied to cover it. I’m not trying to be cheap, I tip regardless, but I don’t always use the $10 food/beverage credit so I’d rather it cover someone getting a tip, especially if I don’t have cash on hand.

  3. Greg Reply
    June 21, 2023 at 10:14 am

    European decimal comma alert!!!

  4. Cr- Reply
    June 21, 2023 at 11:02 am

    Nice review and the hotel seems to be a bargain. The hotel looks perfectly fine, nothing more. I will stay there more often. Thanks.

  5. JoeMart Reply
    June 21, 2023 at 11:04 am

    At this Regency location the buffet includes eggs cooked a la minute,any style as the server explains the menu while you take a seat. Barista coffee is offered to Globalists at no extra charge.

  6. Brian G. Reply
    June 21, 2023 at 11:19 am

    I live near there. The drive is not five minutes, closer to 10 to 12 minutes as you had to take backroads to get there. It is close as the crow flies, but the roads are not.

  7. RPGFAFG Reply
    June 21, 2023 at 12:08 pm

    I’ve stayed at this hotel quite a bit. It is a Hyatt category 1 and the price seems to be consistently $120 + tax or higher, so it’s a decent points redemption. It’s a nice airport hotel, and I’ve been very pleased with the staff. There isn’t a whole lot near the hotel, but it does have easy access to the Metro Silver Line. If you’re looking to work, the wifi is only so-so.

  8. nc-retiree Reply
    June 21, 2023 at 6:18 pm

    When I used to have work obligations in DC, this was one of my go-to properties to stay the weekend and either sightsee (visit wine country west of Dulles) or visit friends. Cat 1 if cash rates got too high, no worry about upgrades as there’s already a sitting area. Glad to see that it’s persevering after the pandemic.

  9. Steve Reply
    June 21, 2023 at 7:03 pm

    Nice you are doing this trip with your dad!

    • Thomas Reply
      June 22, 2023 at 11:23 pm

      YES,

  10. Thomas Reply
    June 22, 2023 at 11:22 pm

    Is the parking outside and can a 15 passenger van „fit“?

    • Matthew Klint Reply
      June 22, 2023 at 11:32 pm

      Yes and yes. The parking is unregulated, though the hotels gives placards to put on the dash. There would be room for a large van around the side.

  11. Santos Reply
    December 4, 2023 at 3:03 pm

    I just checked out from this place and I gotta say, it’s a hard pass unless you’re *really* hard up for a Category 1 Hyatt property near IAD or you want to tick a box for Brand Explorer. First and foremost, the building is not aging well and there was some strange noise—I think caused by wind?—that would occur every 20-30 minutes, all day and night, that sounded like someone throwing a rock at the outside of the building. It woke me up several times. Additionally, the property is just lacking for a supposed full-service hotel: no room service outside of dinner Tues-Sat, very mediocre dining/bar, dated fitness center, no laundry/dry cleaning service on weekends. The soap/shampoo/conditioner/lotion were supposedly higher end but just awful quality and did not smell good. The coffee maker was broken, as was the mini-fridge. Not a huge deal for me but could be for some. The digital key didn’t work in the elevator, which needs a room key to access guest floors, so that was annoying. They don’t allow delivery workers up to guest floors; you need to meet them in the lobby. Again, not a huge deal but seeing as there are very limited options for dining in the hotel and in the surrounding neighborhood, got old after a while, especially when the lobby is jam-packed with conference guests. All in all, there are three Hyatt Places and a Hyatt House near IAD, including a HP literally down the street from this property (and closer to the Metro station)—I would just book that next time and skip this larger hotel.

  12. Lily Reply
    February 17, 2024 at 5:41 pm

    This Hyatt Regency Dulles. Don’t book here. Front desk is arrogant and unfriendly. First, the room isn’t ready when we arrive at 16:33. Second, it creates all the loops for us to jump. The room is booked under my husband’s name and I don’t share his last name. The man at the front desk Yousef insisted on my husband calling him in person so he could check us in. No smile, no courtesy. I said I could show them we are jointly on the bank account and proof of marriage as well as the reservation. It is a group reservation and our teammates families are all around. but no! Nothing they could accept except a phone call from my husband. My husband was driving on Highway and luckily not on airplane. So we waited, waited and waited. And I could not reach him by phone. After we finally got hold of him and checked in, not a word from Yousef about where the elevator is. We had to get lost first and then found our way. There is no trolly around in sight so we have to carry luggage one by one. I saw families with multiple young kids push carts they brought themselves. Well prepared!!! Next time I check in here with lots of luggage I would need to bring from home a trolly myself:-) For the price we paid, this is a terrible business operation. The hotel hosts not only our ice hockey tournament teams but a dancing tournament. So it is extremely noisy and messy and chaotic at the lobby. Overall, the staff is not helpful, rude and unpleasant. You could see from the phone picture. Not many staff serving such a large crowd at downstairs. Elevators take forever to arrive. If you budget for time in minutes, you need to take in account the elevator wait time for sure.

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