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Home » Reviews » Hotel Reviews » Review: Hyatt Rosemont (Near Chicago O’Hare)
Chicago ORDHotel ReviewsHyatt

Review: Hyatt Rosemont (Near Chicago O’Hare)

Matthew Klint Posted onNovember 10, 2020November 14, 2023 5 Comments

a sign on a wall

Hotels have cut back quite a bit during the pandemic, but the inability to get any sort of breakfast was quite disappointing at this otherwise-comfortable hotel just minutes away from Chicago O’Hare International Airport.

In This Post:

Toggle
  • Hyatt Rosemont Review
    • COVID-19 Precautions
    • Guest Room
    • Fitness Center
    • Food + Drink
    • Location
    • Airport Shuttle
  • CONCLUSION

Hyatt Rosemont Review

I checked in late Sunday night with a midday flight back to Los Angeles. The stay was unexpected and I booked only a couple hours before arrival. I could have stayed at the nearby Chicago Regency O’Hare, also in the village of Rosemont, but this property was $30 cheaper.

I should have looked more closely as to the reason why…while the Chicago Regency O’Hare still offers food and beverage service, the Hyatt Rosemont does not.

a sign in front of a building

a building with a roof and a flower bed

a building with trees and grass

COVID-19 Precautions

Masks are required in all indoor areas. Plexiglass dividers separate you from the reception desk. I tired to check in via my mobile phone on the World of Hyatt App, but was still required   to visit the front desk. While the restaurant and bar were closed, the gym was open. Signs instructed social distancing, but I had it to myself for an hour.

a room with chairs and a table

a room with a couch and a rug

a lobby with chairs and a rug

a room with a chair and a dresser

When I asked about breakfast, I was told the hotel was “forced” to close its restaurant due to local health regulations. But I was handed this sheet:

a piece of paper with text on it

So let me get this straight. The Hyatt is “not allowed” to serve food, but all these places can?


> Read More: No Food Service: Do Hotels Expect Us To Starve?


Guest Room

I did not receive an upgrade…in fact, it appears the hotel has no suites. But that was fine in the sense that I just needed a place to sleep and work.

a hallway with doors and a carpeted floor

a door in a room

a sign on a wall

a room with a bed and a desk and chair

a bed with white sheets and lamps in a hotel room

a bed with white sheets and lamps above it

a desk with a lamp and telephone

a chair and a lamp in a room

a room with a bed and a chair

a bedroom with a bed and a television

At least for now, Hyatt is still provisioning individual toiletries in the bathroom.

a bathroom with a sink and toilet

a shower curtain and bathtub

The room had a coffee maker with coffee…but no cups. I ended up just drinking coffee from downstairs.

a coffee maker and a basket of food

Fitness Center

The second floor fitness center was located right across from my room and included dated but still very functional LifeFitness equipment.

a door and a sign on the wall

a gym with exercise equipment

a room with a television and dumbbells

a wall with balls and a sign on it

a gym with treadmills and exercise equipment

a group of exercise machines in a room

a room with a gym equipment

Food + Drink

While the hotel advertised no food service, there was very limited drinks and packaged snacks available for purchase downstairs. Since I had no cups in my room, I took a cup of coffee and bottle of water and was not charged for it.

a room with shelves and a television

a coffee shop with a counter and drinks

a counter with a variety of snacks and a tv

a coffee machine on a counter

a hand holding a coffee cup

Location

The one upside to no food and beverage onsite was that there were plenty off offsite options within walking distance.

a sign in front of a building

I ended up eating a midnight snack at Taco Bell (I know, I know) and an early lunch (more like a brunch) the following morning at Giordano’s (the leftovers were stolen at Chicago O’Hare).

a brown paper bag with blue and red text on it

a group of food on a table

a quesadilla on a paper wrapper

a sign in front of a building

a building with a sign on the side

a white box with red text on it

a deep dish pizza on a plate

a deep dish pizza on a plate

a deep dish pizza with a slice of pizza in it

a hand holding a slice of pizza

Airport Shuttle

Shuttles leave the hotel on the hour and on the half. I was the only passenger in the shuttle and frankly I only saw a couple others guests my entire stay. My guess was the hotel was virtually empty.

a white van parked in a parking lot

CONCLUSION

This is a three-star hotel with comfortable beds and bare-bone service during the COVID-19 pandemic. It is very convenient and I would return if the price was right, but be warned that you’ll have to fend for yourself when it comes to food and drink. In that sense, it’s not the kind of hotel you want to stay at if you are dieting…

a sign next to a building

a building with trees and grass

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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5 Comments

  1. Paul Reply
    November 10, 2020 at 5:10 pm

    Hyatt Rosemont even in Pre Covid times was a hotel that seems to have more excuses than service.

  2. UA-NYC Reply
    November 10, 2020 at 7:16 pm

    I guess at that differential you could argue staying there over the HR, but not much more

    You forgot to mention it’s a gambler’s delight too w/Rivers across the street!

  3. Brandinho1 Reply
    November 11, 2020 at 12:24 am

    Stayed here for a plane spotting weekend in Chicago over the summer and it’s right in line with what you described. I guess the one thing that is for certain; it will likely be the lowest cost option around.

  4. Carl Reply
    November 11, 2020 at 12:44 pm

    I stayed one night a few years ago solely to check the plain-Jane Hyatt box off the Brand Explorer promo. It was extremely boring and plain (seemingly with all rooms being identical), and I much prefer the ORD HR. The only highlight was breakfast. I am appalled at the number of properties that outright lie and say they “can’t” serve any food. Some of these are adjacent to restaurants offering in-person dining with few restrictions.

  5. WB Reply
    November 12, 2020 at 12:38 pm

    The 1960’s called.

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