Hotels have cut back quite a bit during the pandemic, but the inability to get any sort of breakfast was quite disappointing at this otherwise-comfortable hotel just minutes away from Chicago O’Hare International Airport.
Hyatt Rosemont Review
I checked in late Sunday night with a midday flight back to Los Angeles. The stay was unexpected and I booked only a couple hours before arrival. I could have stayed at the nearby Chicago Regency O’Hare, also in the village of Rosemont, but this property was $30 cheaper.
I should have looked more closely as to the reason why…while the Chicago Regency O’Hare still offers food and beverage service, the Hyatt Rosemont does not.
Masks are required in all indoor areas. Plexiglass dividers separate you from the reception desk. I tired to check in via my mobile phone on the World of Hyatt App, but was still required to visit the front desk. While the restaurant and bar were closed, the gym was open. Signs instructed social distancing, but I had it to myself for an hour.
When I asked about breakfast, I was told the hotel was “forced” to close its restaurant due to local health regulations. But I was handed this sheet:
So let me get this straight. The Hyatt is “not allowed” to serve food, but all these places can?
> Read More: No Food Service: Do Hotels Expect Us To Starve?
I did not receive an upgrade…in fact, it appears the hotel has no suites. But that was fine in the sense that I just needed a place to sleep and work.
At least for now, Hyatt is still provisioning individual toiletries in the bathroom.
The room had a coffee maker with coffee…but no cups. I ended up just drinking coffee from downstairs.
The second floor fitness center was located right across from my room and included dated but still very functional LifeFitness equipment.
Food + Drink
While the hotel advertised no food service, there was very limited drinks and packaged snacks available for purchase downstairs. Since I had no cups in my room, I took a cup of coffee and bottle of water and was not charged for it.
The one upside to no food and beverage onsite was that there were plenty off offsite options within walking distance.
I ended up eating a midnight snack at Taco Bell (I know, I know) and an early lunch (more like a brunch) the following morning at Giordano’s (the leftovers were stolen at Chicago O’Hare).
Shuttles leave the hotel on the hour and on the half. I was the only passenger in the shuttle and frankly I only saw a couple others guests my entire stay. My guess was the hotel was virtually empty.
This is a three-star hotel with comfortable beds and bare-bone service during the COVID-19 pandemic. It is very convenient and I would return if the price was right, but be warned that you’ll have to fend for yourself when it comes to food and drink. In that sense, it’s not the kind of hotel you want to stay at if you are dieting…