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Home  >  Chicago ORD • Hotel Reviews • Hyatt  >  Review: Hyatt Rosemont (Near Chicago O’Hare)
Chicago ORDHotel ReviewsHyatt

Review: Hyatt Rosemont (Near Chicago O’Hare)

Matthew Klint Posted onNovember 10, 2020November 10, 2020 5 Comments

Hotels have cut back quite a bit during the pandemic, but the inability to get any sort of breakfast was quite disappointing at this otherwise-comfortable hotel just minutes away from Chicago O’Hare International Airport.

In This Post:
  • Hyatt Rosemont Review
    • COVID-19 Precautions
    • Guest Room
    • Fitness Center
    • Food + Drink
    • Location
    • Airport Shuttle
  • CONCLUSION

Hyatt Rosemont Review

I checked in late Sunday night with a midday flight back to Los Angeles. The stay was unexpected and I booked only a couple hours before arrival. I could have stayed at the nearby Chicago Regency O’Hare, also in the village of Rosemont, but this property was $30 cheaper.

I should have looked more closely as to the reason why…while the Chicago Regency O’Hare still offers food and beverage service, the Hyatt Rosemont does not.

COVID-19 Precautions

Masks are required in all indoor areas. Plexiglass dividers separate you from the reception desk. I tired to check in via my mobile phone on the World of Hyatt App, but was still required   to visit the front desk. While the restaurant and bar were closed, the gym was open. Signs instructed social distancing, but I had it to myself for an hour.

When I asked about breakfast, I was told the hotel was “forced” to close its restaurant due to local health regulations. But I was handed this sheet:

So let me get this straight. The Hyatt is “not allowed” to serve food, but all these places can?


> Read More: No Food Service: Do Hotels Expect Us To Starve?


Guest Room

I did not receive an upgrade…in fact, it appears the hotel has no suites. But that was fine in the sense that I just needed a place to sleep and work.

At least for now, Hyatt is still provisioning individual toiletries in the bathroom.

The room had a coffee maker with coffee…but no cups. I ended up just drinking coffee from downstairs.

Fitness Center

The second floor fitness center was located right across from my room and included dated but still very functional LifeFitness equipment.

Food + Drink

While the hotel advertised no food service, there was very limited drinks and packaged snacks available for purchase downstairs. Since I had no cups in my room, I took a cup of coffee and bottle of water and was not charged for it.

Location

The one upside to no food and beverage onsite was that there were plenty off offsite options within walking distance.

I ended up eating a midnight snack at Taco Bell (I know, I know) and an early lunch (more like a brunch) the following morning at Giordano’s (the leftovers were stolen at Chicago O’Hare).

Airport Shuttle

Shuttles leave the hotel on the hour and on the half. I was the only passenger in the shuttle and frankly I only saw a couple others guests my entire stay. My guess was the hotel was virtually empty.

CONCLUSION

This is a three-star hotel with comfortable beds and bare-bone service during the COVID-19 pandemic. It is very convenient and I would return if the price was right, but be warned that you’ll have to fend for yourself when it comes to food and drink. In that sense, it’s not the kind of hotel you want to stay at if you are dieting…

Previous Article Onboard The Final Lufthansa 747-8 From Los Angeles In First Class
Next Article Details: United Airlines Returns To New York JFK

About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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5 Comments

  1. Paul Reply
    November 10, 2020 at 5:10 pm

    Hyatt Rosemont even in Pre Covid times was a hotel that seems to have more excuses than service.

  2. UA-NYC Reply
    November 10, 2020 at 7:16 pm

    I guess at that differential you could argue staying there over the HR, but not much more

    You forgot to mention it’s a gambler’s delight too w/Rivers across the street!

  3. Brandinho1 Reply
    November 11, 2020 at 12:24 am

    Stayed here for a plane spotting weekend in Chicago over the summer and it’s right in line with what you described. I guess the one thing that is for certain; it will likely be the lowest cost option around.

  4. Carl Reply
    November 11, 2020 at 12:44 pm

    I stayed one night a few years ago solely to check the plain-Jane Hyatt box off the Brand Explorer promo. It was extremely boring and plain (seemingly with all rooms being identical), and I much prefer the ORD HR. The only highlight was breakfast. I am appalled at the number of properties that outright lie and say they “can’t” serve any food. Some of these are adjacent to restaurants offering in-person dining with few restrictions.

  5. WB Reply
    November 12, 2020 at 12:38 pm

    The 1960’s called.

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