A “celebrity” passenger was removed from a JetBlue flight after being unable to handle that his Mint business class seat was broken.
Jax Taylor Livid Over Broken JetBlue Mint Suite – His (Poor) Reaction Is A Lesson For All Of Us
Jax Taylor, an American television personality on Bravo, was flying JetBlue from New York to Los Angeles in Mint Business Class last week. According to reports on Twitter (X) and reddit, his seat did not function and became stuck in the down position.
Seats must be kept in an upright position for takeoff and landing. With Taylor and flight attendants unable to get his seat up, the aircraft returned to the gate.
So far, so good, right?
Initial reports suggested he demanded the flight return to the gate because of a broken light, but his publicist explained (and others have verified) that it was about the seat:
“The plane did not come back due to any uproar. His seat was in the bed position in first class, and the plane is unable to take off if it is not upright. He was not able to sit in that seat. It was not working. It was not his fault that the seat wouldn’t move from the bed position.”
But the story takes an ugly turn, which is alluded to in the publicist statement above (“uproar”). Passengers then reported that Taylor was incensed over the broken seat and threw such a fit that he was removed from the aircraft.
Interestingly, Mint was not full and Taylor was reportedly offered an alternate seat, but declined to take it. That suggests to me that he had a Mint Suite (the solo seats) and would have been moved to the “regular” Mint seats in which you have to sit next to a stranger.
A passengers shared:
“Well I was there, he claims his seat was broken in first class. So the flight attendant offered him a new seat. He refused and kept arguing saying he paid 3000$ for the ticket. The back and forth continue and they had to return the aircraft back to the gate 10 mins after it left.
“…Supervisor decided to remove him from the aircraft due to his behavior. Once they made that decision. He started saying he was never offered another seat. Which was lie. Continue to act entitled. So his ticket was refunded and he had to purchase a new ticket first class to LAX.”
On reddit, another passenger suggested that Taylor’s outburst was so dramatic that it was first assumed to be a panic attack:
“At first, the way the captain phrased it, it almost seemed as if a person with mental health issues was close to having a full-on flight-long panic attack, so people were grumbling, but not pissed. Once we found out it was some self-entitled prick, we lost it.”
But that was not the case:
“This douchenozzle had to pitch enough of a fit that we ended up 2-1/2 hours late…”
So there you have it.
My takeaway is that seats do break and that is inconvenient. But throwing a hissy fit is not going to fix the seat or get you on your way. No one deliberately breaks a seat or fails to fix it, especially when a plane is not able to lawfully depart when the seat is in the lie-flat position.
It doesn’t matter if you pay $3,000 for your seat (unlikely, by the way, at least on a one-way basis): losing your temper does not help your cause.
A TV personality named Jax Taylor was removed from a JetBlue flight after complaining about his broken seat. My interest is not so much in his celebrity status (I’ve never heard of him until today), but in his childish behavior. It simply does not make sense to get upset about something like this. All it did for Taylor was get him kicked off the flight.
Taylor is no stranger to Mint:
Happy to have you back in Mint, Mr. Taylor! Enjoy!
— JetBlue (@JetBlue) January 21, 2017
But will he be welcomed back after this disturbing incident?