You know that sinking feeling you get when you are waiting at the baggage carrousel for your bag, the same bags are going around over and over, and no new bags are coming off the belt? Been there. Last night, though, was even worse—as I stepped off my MegaBus bus in New York City, all the luggage had been unloaded and was sitting on the curb of 7th Avenue and 28th St in Manhattan. There was one bag left. And it wasn’t mine.
It looked similar, though by no means identical. It was a black roller bag, a bit bulkier than mine, with no sort of identification on it. I waited a few minutes, hoping that someone had grabbed my bag instead of this one by mistake and would bring it right back. I had a sinking feeling that a clever thief was hanging out at the bus stop and had casually grabbed my bag—there is no sort of luggage tag or claim check when you place bags in the underbelly of a MegaBus bus.
But no one showed up. I opened the bag, hoping there would be some sort of identification inside. Nothing. I told the driver and the guy unloading bags what had happened and though apologetic, they said nothing could be done and I was given a local Elizabeth, NJ telephone number that was supposed to be MegaBus customer service.
I asked to keep the bag, hoping that the person who had my bag would find a way to get in contact with me, but the driver said he needed to take it to the MegaBus office on 34th Street for safekeeping. The bus pulled away, but I waited around another 15 minutes—hoping that someone would return with a bag. No one showed.
In the meantime, I called MegaBus customer service where (after a lengthy hold) I spoke to a woman who stated that no one had turned anything in and that if I wanted to, I could file a claim online. If I wanted to?! She took down my name and telephone number and promised to call if someone turned my bag in. I told her to look for a black bag with a silver United Airlines luggage tag bearing my name.
I met up with Mike and while I was completing an emergency award booking for a client prior to dinner, an e-mail popped in via upgrd.com. A woman in Brooklyn had my bag!
She wanted to know whether I had her bag and Mike and I concluded the best course of action would be to get her to agree to take my bag to me before telling her how she could reclaim her bag. She agreed to take the bag to me and I told her that her own bag was safe and sound in the MegaBus NYC office and I would provide her with a telephone number and contact person upon delivery of the bag.
Twenty minutes later I was re-united with my bag. Mike and I were sitting in The Red Cat on 227 10th St when the lady appeared at the hostess desk with my bag. The exchange may have looked suspicious, but I had my bag back and all the contents inside (admittedly, I did not verify this until later, as the woman looked quite trusting). She profusely apologized for the mix-up and I gave her the customer service number and told her to head to 34th Street.
The bag was full of clothes and a few personal articles, which could have been replaced, but dealing with an insurance claim in correlation with my Chase Sapphire Card just did not seem appealing, especially when I am off to Hawaii for the weekend.
My story is heartening. Mistakes happen and though I assumed the worst, it turned out to be an honest mistake that was quickly remedied. This story also shows that any pretense of privacy I had is gone…the woman did not open the bag (where she could have found more personal information). She just looked at my United 1K luggage tag, googled my name, and reached me by e-mail seconds later. Next time I use MegaBus—if there is a next time—I will place my RFD tag on my checked bag…
Glad to hear you got your bag back. I lost my bag on Megabus once too, but unfortunately never got it back.
i’m gathering individuals who have lost luggage riding with megabus for a class action settlement. if you are interested please email me magazine1776@gmail.com
Their policy is unfortunate for those who have lost luggage. It’s sort of insulting. I have an attorney who will take on a class action. If you’re interested in being included please message me.
I will definitely email you my info if I don’t hear back from them soon. There protocol for lost or left items is horrible.
My luggage was put back on the megabus by the driver on July17, 2017 and now megabus can’t find it. New gym shoes, jewelry, clothing etc. Was in there and I haven’t spoken with anyone personally. So wat should i do?
Hey I may get in on this class action settlement if I do not get any resolve on my luggage claim. I am waiting to see what they say on Thursday when they call back.
Hey Johnie, have you found your luggage yet? I have just lost my suitcase on Megabus today and I was so panicked right now!
Hi MK. Are you still preparing for the class action claim? I have just lost my suitcase today and I will join you if I don’t hear anything from them in the next few days. Their policy is so bad and irresponsible!
Wow. News you can use. Glad things worked out for you.
At this moment Sunday, I am hoping to be reunited with my bag with 2 cameras and lens that I left on the bus Thursday. The driver told the dispatcher he picked it up but since then I get the run around just trying to get someone to tell me “your bag is exactly here, pick it up from such and such an address.
At this point I feel totally at the mercy of certain non caring staff in Megabus customer service. I feel like I have been playing ping pong as each customer service pass the responsibility to the next customer service number and so I have been going round and round and round.
I received an auto response to my email which basically states that it would take 5 days before anyone begins to look at my request for help.
I’m trying to get a class settlement together for megabus lost and found. Their policy is unfortunate for those who have lost luggage. It’s sort of insulting. I have an attorney who will take on a class action. If you’re interested in being included please message me. magazine1776@gmail.com
Men jeans, size xx large designer tv shirts, birth certificate, ,size 12 shoes, , clippers, ECT .i feel the same , that no one cares enough to help customers find lost luggage , what are they doing with the people belonging.
Why can’t some one look in luggage and identify who they belong to.
Do mega bus co. Care, that people are losing their , belonging they need.
My son went to San Antonio tx. With all his clothing,,someone took his luggage, left theirs , so where is the one luggage. the driver kept, it should not have been that hard. He spend his time in s a tx with no clothes at al and miss the funeral he went there to attend .
Ninavale63@hotmai.com
If you have any information .
I HAVE mens clothes, pirate halloween costume, black boots…Blue rolling 18 inch rolling carry-on “protoge” label
I NEED women’s clothes, college txtbooks, same bag description!
Lost on 11/1/13 2:40 from NYC to Baltimore/DC
brianssong93@gmail.com if found
I have a female black luggage and they have my men’s black luggage. The switch happened on 12-12-13,maybe in Michigan or Toledo Ohio my destination was Cleveland. I am willing to return luggage with all belongings for my luggage with all my belongings.
Please post if found.
i’m sorry to hear megabus lost your luggage.. i’m trying to find 500 people to be a part of a class action settlement to receive compensation from the bus. if you are interested please message me magazine1776@gmail.com
hi mk, i am intresting with your idea, will email you. I lost my luggage on april 11, 2017 ago, still have no respond from lostandfound@couchusa,com. All my stuff is value, including my permanet resident,
On Friday, June 7, 2017 my son freshmen in college traveled on a Megabus from Dallas Texas to Houston Texas. The Two workers who walked the passengers outside to load luggage, told him that he could not take his 20 inch bag on the bus because it would not fit in the compartment sonIntold him to ask for a name tag for his baggage They told him tag was not needed it would be fine, (My son had me on the phone listening to everything) even thou the bus wasn’t full and he sat by himself? He had a lock on the bag he watch them load his luggage in the baggage compartment of the bus, proceeded to load the bus four hours later he got off the bus in Houston only to find his luggage was the only piece of luggage that could not be found. It was reported it to the two gentlemen and the bus driver at the Downtown Houston location on Pierce St. His bag was the only only one missing. And we were told the workers( Jake Garcia & Jaime Cortinas) who unloads the buses in Houston they don’t handle that. We spent an additional hour there praying someone returned his bag. While waiting we called to make a report with HPD info taken by Raven with HPD. We got out again I asked if cameras could be viewed for possible clues to see it being unloaded off the bus and their response was well it probably wouldn’t matter because another bus was parked it front of the one he was on and probably blocked the view of the camera, we don’t view it here all film is sent to corporate in San Antonio so you have to contact them to ask?? So, I had to inquire about what to do next and only then was I given a number for customer service who were surprisingly rude and uncaring . They supposedly document all items that were missing in his bag and said they will contact us back later that evening with updates if the luggage was found and if not it will take up to five days for lost and found to contact us . Customer transferred me to Headquarters in San Antonio? I spoke to someone who would not give me their name who claimed to be a supervisor and was really rude? Later said his name was “Prienci” but refused to give me a last name. Never apologetic & He wouldn’t answer any questions about whether they could view tape from cameras To help find my son’s luggage? He only kept repeating “wait until lost and found contacts us” and hung up on me. We heard nothing until Sunday, June 9, 2017, we received an email from lost and found stating that the luggage had not been found and they were sorry and if we had any more questions or comments they should be sent via email ? My son rode the bus back on Sunday July 9th leaving Houston at 5:20 & arriving at Dallas downtown location at 9:50 pm due to a wheather delay and inquired with a worker about whether if his luggage had been later taken off and left behind only to be told if it was it would be at the Grand Prairie location where all missing luggage is kept because they don’t keep anything at the downtown location??? On Monday I had my mom to go to the Grand Prairie Texas location to see if the bag was there only to be told we had been
misinformed by the downtown location because they only handle missing baggage for Grand Prairie only, which makes sense. The Megabus system stinks something it going on and it appears and they are getting away with it. Please include me in the suit this was a loss of lover $1,200. Thanks
I left my luggage on the Megabus that landed from Mobile, AL. I was a Coach sports bag and it had EVERYTHING in it. Please email me at Ebanks39@aol.com if you have it. It has all my clothes that I own and its so stressful to feel this way. I’m hoping i can get help since this compny is horrid.
Thank you!!
I left my keys on the bus from Chicago to Detroit this week and no one at mega bus will help me. They told me my only option is to email and wait up to a week with the holiday. My car is old and it is my only key. Mega bus customer service is not the best. A few drivers were awesome, but I’ve had some that yell and throw luggage and complain about getting behind when it isn’t the customers fault the weather and traffic was bad!
i’m working on gathering individuals who have lost their luggage due to megabus negligence if you are interested in receiving compensation email me magazine1776@gmail.com
Lost hanging bag 2 suits, 4 shirts from bus landing in Albany NY Sunday 1/12. Please email edrahza@ncsu.edu or call 585-978-9472.
I was on the bus on 4/15/2014 from D.C. to Atlanta. Someone mistakenly took my blue and black gym bag with the label “Star Volunteer” written on it. Inside there is a navy blue suit, a black blazer and two pairs of dress shoes. If found, please e-mail jenuwyne25@yahoo.com Thank you very much!
I can’t even describe the ordeal of buying to seats for 2 piece of luggage, 1 carry on and a backpack with a laptop and other valuables inside, the driver pulled away as she was being summoned to turn around and return my luggage since I was un boarded due to the weight of my other luggage. The driver refused to comply as I watched her speed away with my 2 pieces of luggage from Chicago to Minneapolis. You guys know the rest of the story NASTY Lostandfound customer services “I can’t do anything I’m in NJ and your luggage is missing in Minneapolis.” I’m thinking on calling the Media on this company, lawyer, class action. Anyone would like to join?
Thanks,
Marie
i agree and have started finding people who are interested in the class action settlement.. found the lawyers who will take the case too. email me magazine1776@gmail.com its so shameful how this billion dollar company treats their paying passengers
@Marie, I am with you. We are contacting the BBB and a reporter at the ny times who tries to investigate situations where the consumer is wronged. Even if someday we get our bag back, the way their service dept operates is absurd and something needs to be done. If you or anyone wants to contact me personally tweet me @stovocore or email me at sbparke (I use gmail).
Basically the same situation as the original article described just happened to me and my fiancé on April 4th from Cleveland to Chicago. Basically some lady walked off with our bag which looked similar to hers. How do we know? Bc when all the passengers left only one bag was left unaccounted for and it looked similar to ours, but it wasn’t. We notified our driver and have the bag to her. We are still fighting with megabus to get our bag back or at least to get some straight answers. They are impossible to get anywhere with and have zero interest in making any effort to make the situation right. It took us almost a week before lost & found would contact us. According to customer service, you don’t call lost & found, they call you! Of course when lost & found finally did call we missed their call and spent almost 2 weeks trying to get back in touch with them bc they do not return messages or answer their phones. We finally got in touch and now they can’t give us a straight answer about our bags whereabouts. They’ve been in touch with the person who accidentally took our bag but they can’t tell us whether they turned it in our not!? I could go on and on bc I’m leaving out quite a few details that make the situation even more absurd, but the point is we want megabus to be responsive and make some sort of effort to make the situation right. The most frustrating part is they have the power to settle this but won’t!
lost bag on megabus from st. Louis to Chicago ….woman personal items for face and body…along with clothing small size.
may 23 1014 Chicago arrival 10pm
thanks
are you interested in being a part of a class action lawsuit. please email me magazine1776@gmail.com its an insult how a billion dollar company treats its passengers
I lost a bag from NY to Boston with clothes, shoes and stuff not important to anyone else. However, I have documents and medication that I direly need but no one else will. Please email me at 123jackson.f@gmail.com if you have any information! Thanks so much.
F. Jackson
Well I didn’t leave my bag on the bus. It was loaded in Chicago to Columbus, Oh. and when we got to Columbus, my bag was not in the bag department. This means that Mega Bus employee had to give my bag to someone, as we can’t go inside the baggage area. I had gone to Chicago solely for the purpose of shopping and had everything that my hard, earned money bought, be just given away. My bag included new clothes and shoes, jewelry, belts, sunglasses, house and car keys. This bag had a lot of value and they are telling me they are not responsible. Anyone with any advise on what actions I can take please email. tlwilliams419@yahoo.com I am willing to take this as far as I need to. News, Poster Boards, Emails, A Facebook Page, etc…They have to be held responsible.
Got off the bus today and realized that I have the wrong bag. If you’re missing your black roller suitcase and were on the Megabus arriving at Sacramento today (7/10/2014) at 5PM, contact mangosango@icloud.com. I’m a little dumbfounded that Megabus doesn’t have a proper lost and found, but I guess you get what you pay for….
Lost bag from Kansas City to Columbia, MO on Aug 11, 2014. Bus to arrive in Columbia at 2 PM. Bag is a light blue Adidas duffel with a purple tag that has my name and phone number on it. If found, please contact me. Thanks.
hi, sorry to hear your bag was lost due to a service providers negligence. if you are interested in being a part of class action lawsuit please email magazine1776@gmail.com
I hate megabus with a passion. Horrible customer service!
I lost my black iphone on the bus and they were extremely rude when I tried to file it to lost and found. I’m still hoping to get it back even though chances are small..
What is the number for their office in New York? The one on 34th street? MAYBE it’s there :s
have you found your phone? i’m working on gathering individuals for a class action lawsuit to compensate the individuals that megabus has wronged. if you are interested magazine1776@gmail.com
@Aida, you can try 908-354-3330.
I left my purple backpack on the bus on Oct.6 from Boston to NYC around 6pm. I called the customer service to file the claim 10 minutes after the bus pulled away, but no response is received yet. I am hoping to get it back even though the chance is becoming small.
Did you get it back? I’m in basically the same situation, but I’m so frustrated by their customer service.
My luggage been lost hold month i am about file a claim Megabusclaim never called value things in my bag shoes value of$60.00. Clothes value of$300.00 under clothes value $200.00 my jewelry value$2500.00 my purse es value $$600.00 make up value$150.00 my DVD that’s u watch on value$140.00 ma tablet value$269.00 important paper. Know one called
I lost my dark brown ‘Swiss’ carry-on luggage which has a red swiss logo on it as well. It was left on the Mega bus on 26th December,2014. It has ladies clothes and cosmetic. Luggage also has a black ‘Swiss’ lock on it. It was lost on the bus travelling from Toronto to New York City. I missed the bus at new Baltimore stop but my luggage was on the bus. I have emailed Mega bus lost and found department and got reply back on 29th December that they were unable to locate my luggage. Please help me if anyone has any useful information. Contact me at mandy_bhatti18@yahoo.co.in if anyone find my luggage. Your help will be greatly appreciated.
Large green suitcase lost Dec.20 2014,have contacted lost and found no respond. It was my grandkids Christmas presents (at$t HTC 610),a (zeepad 7’tablet red). First claim was email on the same day.stl-dal 2:45am-6:00 arrival.res#42190-12202014.
Lost large green backpack on Megabus Friday, 3/6/15, when traveling from Chicago to Ann Arbor. The bag probably went on to Detroit. My name and contact info are inside the backpack. Contents included personal audition items such as song repertoire book, custom-made tap shoes and dance apparel, laptop computer, etcetera, all basic essentials of life for this college student! Waiting to see if it has been located…if found, please email ronnpearl@aol.com.
This is probably going to turn some people off BUT my purse fell over on the bus and while I thought I’d picked everything up, I realized when I finally got to Maine that my two tooth denture “appliance” was gone. I thoubt anyone cld use it so if you’ve found it, there will be a small reward for its return. I can replace it easily enough down in Mexico but it’s such a time consuming process…so puleeze if you found it, I promise to send the “gift” and your postage.
Thank you,
Anne Harbut
c/o 405 Western Avenue #230
South Portland, ME 04106
Luggage lost going to New Orleans from Montgomery…
Please I forgot my baggage in the bus with my hand bag and some shoes please am stranded all my things are inside with my wallet and car keys please…. My handbag is brown and my box is blue with two pairs of shoes ina white plastic bag. I can be reach at (508) 215 6271 thx God Bless
Lost my luggage tonite…black roller…Pathfinder…Friday, April 17, 2015. Houston to San Antonio. Last seen at Megabus lot in San Antonio…4th Street and Broadway…approximately 10:00pm.
Please call…281.381.3501 or 281.380.0557. Thank you very much. REWARD.
I LOST MY BROWN LEATHER BAG SOMEWHERE BETWEEN HOUSTON AND DALLAS.
Black duffle with my clothes and Eddie Bauer rain coat were not there when I got off the bus from Ann Arbor to Chicago . I hope this was an innocent mistake. I would be greatful to get my bag back.
Hi, I lost my red and black suitcase. It had a minion stuffed animal in it, black hat, body wash, and a gold gift bag. If anyone has found my luggage please contact me at chayapolhorton@yahoo.com
i lost my suitcase in a mega bus on my way home from chicago to omaha on June 4 until now. I haven’t get it back yet. From now on, I don’t want to ride a mega bus anymore. This is so frustrating.
I have a male Adidas duffle bag and lost it on my trip back from Austin to Houston today. If you have my stuff, please contact me!! vivyvo1997@yahoo.com
I was handed the wrong bag last night in Athens, GA, July 4th, at 11:45pm. There were only four of us on the bus.It was very dark at the stop, and the bag appeared the same color and size as mine in the weak light. I believe it belongs to a young woman traveling to Atlanta from Charlotte. I have your bag, a dark gray Omega -Plus, Ricardo two wheeled rolling bag. My number is 706-546-5601. Please contact me to claim your bag.
Wherever my bag is, it is labeled B.Odil. My bag is a dark green Samsonite containing my clothes and meds. I am offering a generous reward for its return. Please call me at 706-546-5601 and I’ll describe the contents and drive to Atlanta to retrieve it, bringing you the reward.
I lost a black Samsonite suitcase in the megabus on june 4 from chicago to omaha. I havn’t get it back yet. Inside of my suitcase I have a pair of brown Antonio sandal, a black Antonio shoes, a black and white dress, a red makeup case with a lot of makeups.
Hi everyone,
I left my purple backpack under my seat when I travelled usig megabus from London to Cardiff on 12th July 2015. I am extremely upset because inside has my SD card with all the photos which I travelled for one month around Europe. Please, anyone who found it please kindly inform me. Inside has my card with the name written EU Nguk Chin. My contact number is +447835186852(UK) or +60149522932 (Malaysia). I really hope someone who has found it could pass me the SD card inside my bag. Btw, I will be heading back Malaysia next Thursday. Thanks.
Lost my red colored small carry on once arriving Chicago from Atlanta at 5am on 8/11/15. Noticed the one I had was a man’s with a prescription in it. Called customer service to no avail. Like others they say lost and found will be in touch in 5 days by email or phone. I returned the other person’s red carry on. If you have mine it has various clothes, blue tennis shoes, sweats, a carton of cheap smokes but most importantly my prescriptions are in that red carry on and i cannot replace them with my insurace and need them ASAP. There is an id tag with my name, phone , address and email. Please contact me with any info and if you accidently grabbed mine and me yours, please do as I did for you and return it to megabus to be sent to the lost and found depot in Chicago. Thanks much, Call or email: 312-607-3372
katcimile@yahoo.com
I lost my travel bag (dark green) in Megabus from Chicago to Columbus, OH on October 31, 2015. Inside the bag all my clothes, a lot of souvenirs for my kids and wife that I bought during my travel for two weeks around east coast. I am exremely upset when I asked the bag to the driver and the driver said that he didn’t know. There is an Jet Blue’s flight tag with ORD code and my name fix in the tag. Please, anyone who found it kindly inform me. I am offering a generous reward for its return. Please call me at 859-687-5958, email: padri.achyarsyah@gmail.com.
I lost my suitcase inL.A I was in L.A on January 15,2019 I was going home.at 10:05 in the morning.so I was going Oakland was my stop so my suitcase was pink and black and white. so we all on the bus we all most at the grapevine.and the bus man said it was snowing and. The road was closed so we had to turn around. To go back to L.A. so we get back to L.A I get off the bus waiting for my suitcase get walking pick up my a suitcase look like my and it was not my.so go to a office tell them I pick up the wrong suitcase I was so mad.i give the people my information.what was in my suitcase.they never got back with me
Yet. they said they will call me in 5 days so I’m waiting.
I left my prescription Ralph Laurin sunglasses on the mega bus on 10-22-15 on the bus from PGH to nyc it arrived in nyc after 7 am…large dark frame..hoping an honest person found it and turned it in..
My son lost his glasses, contacts, and electric razor in small black washout on Phil. to N Y C bus on Nov 29, 2015 under window seat on upper deck opposite stairs to lower level. Arrived on Seventh Ave and W 27 st at 7:10 pm.
Please email if found.
one green army bag a blach cachmire coat clear plastic bag along with a elgales coat and a dark gray suit in a dark blue cover bag and a blue lunch bag with head phones in it.
I lost my bag too 4 days ago. Did any of you ever get your bags back from megabus?
Lost black wallet on a megabus from Dallas, tx to San Antonio, Tx. Please email if found at ayassine@smu.edu
Same nonsensical thing happened to me, except I was also placed on the wrong bus bc the driver did not see that my ticket said Baltimore to Hampton instead of Baltimore to Philly. So im stuck in philly for an hour when i NEED to get to my college by the end of the day, and the driver unloads ALL of thw luggage, including my large purple suitcase with all my clothes in it, toiletries, a designer bag i just got for christmas, and most importantly my laptop which i need for school. Theres no identification on the bag bc my mom had bought it the day bfore i left (1/7/16) but if you open the top little pocket of it there should be like six cans of spray on deoderant, and a hair bonnet. Im so mad bc megabus keeps giving my mom and i the runaround and are saying that they can only give me $250 back when the stuff in that bag was worth over $2000! Im in college, i NEED clothes and i NEED a laptop. If anyone has any info on the suitcase or how to get megabus to compensate for not only placing me on the wrong bus but also taking off my luggage, contact me at tgirl11@live.com or 443-939-7597.
My name is GW I lost my luggage on the Megabus December 19th I never have my luggage return back to me they gave me the runaround about my luggage and I was very upset and very sick for 2 days over my luggage are traveling for the holidays I had to buy new clothes it was my carrier bags and I had a lot of personal stuff in their new stuff I had bought for holidays I called them they gave me the runaround they gave me the number that to tell them to call them I never got an answer from anybody so I said to myself you know what it’s time to take actions and get a lawsuit against them I really like a few pages about all the things that the we hav lost so if y’all willing to put a lawsuit against the Megabus for your lost items I’ll be happy to be with you on that thank you for listening and thank you for watching the webpage o is to get together and try to sue the Megabus personal things because that’s personal to us so if you out ther e are looking on your website and I hopeeyou agree with me when I’m saying is because I was very hurt about my luggage just been stolen and no one wants to take the blame for it so if you out there listening or looking on your web page please agree with me with the lawsuit thank you
I lost my art (school) project paper work and some reels on your bus that travelled from Philadelphia to Washington, DC (Union Station) on Thursday, February 25th, 2016. The MegaBus pulled in at Union Station- Washington, DC after 11pm. Can you please help me find them. I need it for my exams. I could get a failing grade without them. I can be reached at the above email address or by phone- (cell) 832.480.3397 or (home) 202.248.2444. Please feel free to contact me and leave a message. Thanks for your cooperation.
Sincerely,
Tara burton
On February 16,2016 I was traveling from Washing D.C 2 South Carolina I Lost my black Luggage bag on the Megabus ,( Stolen) The bus driver said he saw a Lady picked up many of different black bags but he didn’t ask her anything. I notified the company so far didn’t here anything ‘ they did not find my bag at all. I really think they need a better system on the bags systems When Traveling on the Megabus. They Keep Giving Me The Run around that’s not good @ all. Please if anyone find this Luggage please contact me Wilhelmina Watson (202) 705-1631,, Thanks in advance” God Bless You!”
I lost my bag on the Magabus in February 2016, They didn’t make a effort to find the bag Nothing was found, The bag was silver and black spotted, Amelia Earhart cosmetic bag, the contents were all my medications, a expensive watch and a pink expensive necklace, pearl earrings, assorted earrings a silver and turquoise ring from Israel and girl scout cookies and other small items. They made a search in New Jersey, but could not find the bag. I made a Police report and the officer said you might as well forget about that bag. Someone took it.
On april 7,2016 11:59 I left Chicago on Megabus bus stop on Van Buren st. between S. Canal st. and s.Clinton to Atlanta Georgia. I set my and my grandson’s luggage at the bus for it to be put on the bus. I watched the gentleman put the luggage into the compartment and then I got onto the bus. When my grandson and I got to Atlanta I went to retrieve our luggage I got his luggage but my luggage was not there.I talked to the gentleman about my luggage and he said there was no more luggage on the bus. He gave me the phone number and I have called seven times. to no avail. Please tell me what else do I need to do .I have seven days of clothes in there all I have for the winter.and a very valuable BIBLE in there. I have had it for 26 years and a lot of history written in it.
Megabus lost my luggage while travelling from chicago to minneapolis. I am an international student here. They lost my big checkin bag weighing around 50 lbs. It had all my clothes, medicines, perfumes, footwear and laptop chargers. It is really difficult for an international student to survive without our stuff in another country. All the stuff was worth $2000. I dont know how much i am allowed to claim and how much will they reimburse!!!! If anyone can help please email me on harshpatel971@gmail.com
On the 28th of August ,2016 My daughter, her two sons and I boarded the Mega bus from Boston ,to Philadelphia, they was a lot of confusion as the driver who was a woman refuse to let passengers board the bus , I quote , the bags are too big , Any way we manage to get on, arriving in Philadelphia an hour late ,we happen to leave a bag, open at the top in the luggage department, in the bag were a new guess hand bag and purse a business folder case pictures of her sons and a horse toy ,we contacted Mega bus ,we did get a reply saying the bag were not found ,we are still hoping the bag will be found.
Hey, we forgot one of our bags in our way to Cleveland from State College, we were so worry about find an uber to get to the airport that we forgot that bag. It was the bus from new York at 5pm, it stopped in State vollege at 8:20 and we got to Cleveland at 2:05am on November 4th 2016.
I’m from Spain so I don’t have a number phone, but if you found it you can send me an email melisa.lopezarnaiz@gmail.com
on 10/20/2016 my mother was abandon in a rest area on her way from toronto to washington dc.the bus driver took her lugauge with him it contained her passport,green card cloth and other personal belongings her ticket number is 44-6951-102016-2105-tor-was. till today she has not seen the missing items contact me at 240-277-7029 or at the email above .if not i need to give the matter to a lawyer she is 80yrs old this is not wright. thanks
clement
Megabus driver left my son at a stop.. he had valuables in his carry on.. he got left at 1 am or so. Had no place to go couldn’t get on another bus til 12noon.. lost luggage no one cares .I can’t believe they are allowed to do this to people.
On Wed,October-03,2018 at 9.30 morning I Md,Golam Rabbany have started my journy From Newyork to Toronto.Bus No-P-935796 and the driver was an woman at 6.30 PM before Fafallo down town stopes the Mega Bus Stopped to a Petrol Pump for few minutes.I got down from the bus for coffee.Certainly the bus stated to move thus i failed to avail the bus.I had three luggage.Two in the Luggage carrier and one bag was carry on.The lost bag was on the front seat of the Up stai of the bus.When the bus left me with in one hour i have started to move towards Toronto with a Taxi.I reached Toronto Coach Terminal-610 Bay Street at 10.30 PM.There I got my two Big luggage but I failed to get my carry on baggage.Toronto Mega BUS office told me that at the Boarder when they found my bag without owner they dropped the bag in the Buffalo bus stand.I also send my relative in Buffalo USA to contct Mega Bus Stand at Buffalo.he eported that there is no lost and found office of MEGA BUS at Buffalo.I have tried to contact Mega Bus Office at Toronto but they failed to find my Bag. Finally Mega Bus Office at Toronto told me that they have dropped my bag in the hand of Boarder Security.I am sure my bag is in the custory of USA boarder Security.Mega Bus stuff is not helping me to get the bag.My important document is in the bag
A Back (Knapsack)bag , black color,probably Diamond Brand(Big School Bag).In the bag there was another small bag green colour .In that bag there were two old Pass Port In the name of Md.Golam Rabbany.Visiting card of Md.Golam Rabbany.One Samsung Mobail Charger,Datacable.More over in the big bag there were some clothes,monkey cap,Medicine and some Important official documents in the name of Md.Golam Rabbany Additional Secretary to the Government of Bangladesh.A CROSS BOARDER BUS SERVICE SHOULD TAKE THE RESPONSIBILITY OF THE INTERNATIONL PASSENGER.I am seeking help from MEGA BUS
Unfortunately until now no one found it. Deeply sad 🙁