After landing in Frankfurt on LH457 and clearing passport control, my first stop was the first class lounge near gate A13. It is currently the only Lufthansa first class lounge open in Frankfurt (and indeed all of the world). This review will focus on how the lounge has changed during the pandemic.
Pandemic Edition: Lufthansa First Class Lounge Frankfurt (FRA) Review
My visit to the lounge was on November 1, 2020. On November 2nd, Germany went into nationwide lockdown. For the month of November, all indoor dining and drinking is prohibited. Consequently, this lounge is currently just a waiting room with not even coffee or water available. Hopefully next month the lounge can go back to service levels that I experienced during my visit.
For comparison purposes, you may want to take a look at my 2017 review of the lounge, which was still relevant up to March 2020 in terms of food and beverage offerings.
Limited Food Selection
If you’re a long-time reader of Live and Let’s Fly, you know I am a creature of habit when it comes to these lounges. I sit in the same chair every visit. I order the same food.
Sadly, that wasn’t possible this time. I did sit down in “my” chair in the restaurant area. Immediately, it was apparent we were in a different era. The usually scrumptious buffet was missing. Food is no longer self-serve in this lounge or any Lufthansa lounge.
A waitress stopped by the table to greet me and offer me a menu. I was hoping–especially with the lack of buffet–that the usual a la carte menu would be available. Sadly, it was not. Instead, I was offered a single sheet with a limited number of choices.
Nothing looked particularly appealing at the time (I was still full from breakfast onboard my flight from Los Angeles), but I did order a cappuccino, bowl of fruit, and glass of orange juice. Had I been hungrier, I am sure I would have enjoyed a tasty meal.
The second cappuccino was even better:
What a sad step backwards for what was the most wonderful feature of this lounge. While I heaped great praises upon Lufthansa for its refusal to scale back onboard first class service like its competitors did, its decision to eliminate the buffet and dramatically scale back the a la carte menu in the lounge represents a cost-cutting move, not a healthy/safety move.
Consistency Even During Pandemic
Everything else is pretty much the same. The furniture is the same, though some chairs are marked for social distancing. So are the restrooms, bar, and work areas. Even rubber ducks are available…sadly no special COVID-19 edition masked dusk was available.
All the alcohol has been removed from the smoking lounge.
Magazines and newspapers have also been temporarily eliminated:
While I greatly appreciated that Lufthansa has kept this lounge open during the pandemic despite significantly reduced demand (for much of the time, I had the lounge to myself…), I was sorry to see that Lufthansa has cut back the a la carte menu so substantially. We will know in a couple weeks if Lufthansa is able to serve food and drink in the lounge once again.
Have you visited the Lufthansa First Class lounge during pandemic? What was your experience like?