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Home » Trip Reports » Review: Royal Jordanian 787-8 Business Class Kuala Lumpur To Bangkok
Flight ReviewsRoyal Jordanian

Review: Royal Jordanian 787-8 Business Class Kuala Lumpur To Bangkok

Matthew Klint Posted onSeptember 3, 2019November 14, 2023 2 Comments

a white cloth with a red square on it

Royal Jordanian’s Fifth Freedom flight from Kuala Lumpur to Bangkok is both cheap and comfortable. But factor in buffer for a delay if you are connecting.

Royal Jordanian offers a tag flight between Bangkok (BKK) and Kuala Lumpur (KUL) onboard its 787-8 Dreamliner to supplement its service between Bangkok and Amman (AMM). These flights can be purchased separately, but I was flying from KUL all the way to AMM.

Since security checks are performed at each gate in Kuala Lumpur, boarding time showed at 9:10PM for a 10:10PM departure. I showed up early and lined up to board…foolishly, I might add. Had I bothered to check the incoming flight from Bangkok, I would have seen that it was delayed and still had not departed Bangkok.

After standing like a fool for several minutes, an announcement was made that the flight was delayed. Everyone was ordered to sit down.

Eventually, security screening started again, but the plane from Bangkok still had not arrived. Close to 10:30PM it rolled up to the gate. Five minutes later, passengers began streaming off the aircraft and through the jetbridge.

a digital sign in a building

Finally, at around 10:45PM, boarding began. Looking at the flight history, it appears this flight is delayed quite often from KUL.

Royal Jordanian 181
Kuala Lumpur (KUL) – Bangkok (BKK)
Monday, July 08
Depart: 10:10 PM
Arrive: 11:20 PM
Duration: 02hr, 10min
Distance: 754 miles
Aircraft: Boeing 787-8
Seat: 3A (Business Class)

Although I was the first passenger from KUL to board, I found a man and his son in the cabin. Odd that he would travel from Bangkok to Kuala Lumpur only to go back to Bangkok. He continued on to Amman so my guess was that he was security officer.

The business class cabin, which I will share more details about in the Bangkok to Amman report, features 24 seats in a 2-2-2 configuration. The BE Aerospace Diamond seats are the same as you can find on many airlines including on select American, Delta, and United flights.

a woman in a red dress looking at a television screen

an airplane with seats and windows

a row of seats in an airplane

a row of seats on an airplane

a seat in a plane

a seat in a plane

Service was superb on this short segment and the flight attendants were all of Asian-descent, though they looked neither Thai nor Malay. I was offered a choice of water, orange juice, or sparkling wine prior to takeoff.

a glass of water on a napkin

Noise-cancelling headphones were also distributed.

a pair of black headphones on a table

Onboard Service

Just moments after takeoff, flight attendants sprang up to begin service. First, I was offered a cold towel and drink menu. I was curious what kind of meal would be served. Would it be the elaborate meal I received on my 735-mile regional jet flight from Amman to Kuwait in the middle of the night? Would it be more local food?

a white towel on a table

a wine bottle being poured into a glass

a menu of wine list

 

Turns out, it was a light meal of sandwiches, salad, and sweets. One sandwich had avocado on top, another had salmon, and the third had an unidentified slice of white fish on it. All three were served open-faced. On the side was a salad of tomatoes, cucumbers, green bell peppers, and red cabbage…but no dressing. Also dessert of a bite-size peach tart and chocolate tart.

a plate of food and glasses of wine on a table

a plate of food on a table

a avocado sandwich on a plate

a plate of food on a table

a plate of food with a slice of lime and lettuce

a bowl of vegetables and tomatoes

a plate of desserts

Hardly memorable, but better than serving nothing at all. I did enjoy a glass of Jordanian rosé. Not the best, but certainly not bad.

a glass of liquid on a table

After the snack, a bottle of water was offered.

a plastic bottle of water on a table

I spent the rest of the flight trying to rest, but transfixed on the man in front of me who got a little too comfortable onboard…

a man sitting in an airplane with headphones on

Finally, I forced myself to shift to Sudoku.

a screen shot of a game

CONCLUSION

You’ll receive better meals on Thai Airways or Malaysia Airlines on this route, but you really cannot beat the comfortable seat. I also was impressed by the gracious and friendly service onboard. I’d take this flight again anytime.

a map of the world

a screen with text and numbers on it

Once we landed in Bangkok, I remained onboard during the one-hour ground stop. Next stop: Amman!

> Read More: Royal Jordanian ERJ-195 Business Class Amman To Kuwait

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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2 Comments

  1. Justin Reply
    September 3, 2019 at 1:15 pm

    “I spent the rest of the flight trying to rest, but transfixed on the man in front of me who got a little too comfortable onboard…”
    -I think i would have been the same way. What that guy was doing was particularly bad considering the flight location between KL and BKK. In those parts of SE Asia, especially Thailand, its considered very very rude to show the souls of your feet.

  2. Steve Reply
    September 4, 2019 at 2:59 am

    I flew RJ KUL-BKK at the end of July and found it enjoyable. What I loved most about the flight was that my first flight from KUA-KUL flying MH was delayed, very badly. As I was on separate tickets I was pretty worried and only had 15 minutes to departure… yes departure. When I was at the transfer desk getting my RJ ticket, she didn’t give me one and said if I make it in time they will give me my new ticket.

    I ran, but right at departure someone with a big smile said my name and helped me through gate security and escorted me right to my seat. They waited and then closed the door right behind me. Brilliant service on the ground and onboard.

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