Talk about a step down. After my Garuda First Class flight my next flight was a 10hr flight to Houston in United Economy on UA21. I decided not to upgrade because economy was only about ¼ full and if I can have a row to myself I really don’t mind flying behind the curtain. What […]
Live and Let’s Fly Weekend Digest: February 18, 2017
Goedemiddag uit Amsterdam! As I continue my SkyTeam journey on KLM, China Airlines, and Garuda Indonesia I am passing through an unusual European hub for me: AMS. This has been a quiet week in terms of major airline or loyalty news. Let’s enjoy that while it lasts. Last weekend I asked for your input on which […]
My Awesome Routing to Jakarta for Garuda First Class
I’m enroute to Jakarta for the long-awaited 90%-off first class award redemption on Garuda Indonesia. Although I am very excited to try Gardua First Class, I must admit my routing to Jakarta is giving it a run for the money. When I booked the one-way first class award from Jakarta to Amsterdam in December for […]
Surprise Meal on United Proves Why Meals Don’t Matter
Not to beat a dead horse, but my United flight from San Francisco to Frankfurt yesterday demonstrates why economy class meal service likely has little effect on loyalty and negatively impacts revenue. I generally do not upgrade when flights are so empty that I can guarantee a center section of four seats to myself. Of course that is […]
Live and Let’s Fly Weekend Digest: February 4, 2017
This week was the clam before the storm. I spent most of it caring my sick wife and sick son (flu, cold). Then I got sick, though thankfully it was just a 48-hour sore throat and I’m back to feeling great. Next week there will be both Pacific and Atlantic Ocean crossings. The following week […]
United Warns FAs: Stop Customers from Stealing!
As I shared in my Frankfurt to San Francisco Polaris First Class review last week, the new Saks Fifth Avenue bedding on United Airlines is really nice. So nice, apparently, that customers are walking off with it at an alarming rate. Now United is asking its flight attendants to be more vigilant in ensure the bedding […]
Live and Let’s Fly Weekend Digest: January 28, 2017
Good evening from Los Angeles. I am resting up after a whirlwind trip to Washington, DC and Frankfurt, happy to be home for the next couple weeks*. Although a trip to Las Vegas was in the cards for this week, I ended up not straying too far from home. *The travel bug is such an infectious virus […]
United May Cut p.s. Name, but not Premium Service
In 2004, United Airlines introduced p.s. (premium service) onboard its transcon flights between New York Kennedy and Los Angeles/San Francisco. This enhanced domestic product mimicked an international flight with menus, enhanced meals, and a premium business and first class seat. When UA closed its JFK station in 2015, p.s. shifted to Newark. But rumors have […]
The Trip Home from DC…Washington to Los Angeles via Frankfurt
As if our busy inauguration day was not enough, John and I detoured to Germany on our way home from Washington. A number of factors were to “blame”. A prefect storm brewed—procrastination and sold out flights with the specter of more hotel costs or sleeping in airports. Ok, let’s not kid ourselves. I’m not so […]
Live and Let’s Fly Weekend Digest: January 14, 2017
Another week has flown by, but as I sit at my desk on this beautiful Saturday evening, I am thankful that the last several days have been very productive. While managing Award Expert and this blog are critical, an even more important task is caring for my wife and child. The two go hand and hand, since we have […]
2016: A Year of Change
What a year 2016 has been! Many cannot wait for this year to end, but I try to keep things positive here on Live and Let’s Fly. While there is so much bad news to reflect upon this year, let’s not do that today. Instead, let’s recall what went well this year. There is always much […]
