• Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
Live and Let's Fly
  • Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
Home » Southwest Airlines » How Southwest Airlines Made A Forlorn Boy Happy Again
Southwest Airlines

How Southwest Airlines Made A Forlorn Boy Happy Again

Matthew Klint Posted onFebruary 4, 2020November 14, 2023 1 Comment

a teddy bear wearing a safety vest and earmuffs

You know that feeling you get when you’ve left something behind and you realize it when it is too late? For little Grayson Mulligan, that feeling hit home when he left his favorite stuffed teddy bear onboard a Southwest Airlines flight. But Southwest Airlines came to the rescue in an unexpected and heartwarming way.

Grayson was traveling with his father from Dallas to New Orleans over Thanksgiving. Somehow, he left his favorite teddy bear onboard. Although his mother quickly alerted Southwest, the stuffed animal was never found. Apparently, a flight attendant had located it onboard and handed it to a member of ground staff, but it never made its way to lost and found.

After realizing the teddy bear had disappeared, Southwest hatched up a plan to try to make it right by introducing a new stuffed bear into Grayson’s life with a storyline behind it. Grayson’s new friend was a Southwest “employee” at Love Field.

His mother shared on Facebook what Southwest sent:

a heart with a flag in the middle

a stuffed bear wearing headphones

a teddy bear wearing a vest and holding orange and blue objects

a stuffed toy in a cockpit

a stuffed animal in a plane

a teddy bear in an airplane seat

a stuffed animal sitting in a jet engine

a christmas tree with ornaments and a teddy bear

a stuffed animal next to a computer

a group of people standing in a room

a group of people sitting in chairs

a stuffed animal in a yellow hat

a stuffed animal wearing headphones and a seat belt

Addressing the matter, Southwest explained:

“Our Team searched high and low, but couldn’t locate Grayson’s teddy. That’s when our Social Care Team had an idea to help Grayson gain a new friend.

“We love connecting people to what’s important in their lives, and our Employees put their Servant’s Heart on display to help make Grayson’s day. We are proud to have played a small role in bringing Grayson and Jack together.”

Yes, Grayson named his new friend Jack and is reportedly quite happy again.

images: Chrissy Mulligan / Facebook

Get Daily Updates

Join our mailing list for a daily summary of posts! We never sell your info.

You have Successfully Subscribed!

Previous Article Booked! Turkish Airlines A321neo + 787-9 Business Class
Next Article Lufthansa Aggressively Hawks Upgrades

About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

Related Posts

  • Southwest Airlines Gunfire Dallas

    Southwest: Investor Forced Changes But Killed The Airline

    March 16, 2025
  • a white airplane flying in the sky

    Will Southwest Customers Book Interline Partner Icelandair?

    February 9, 2025
  • American Airlines CEO Vision

    American Airlines Staff Bonus As Out Of Touch As Management

    January 26, 2025

1 Comment

  1. derek Reply
    February 4, 2020 at 3:43 pm

    Very nice story. However, the bear has been all over the place, too dirty for the kid to hug the bear or take the bear to his bed.

    Of course, the kid can have two bears, one for home use and one to take outside the home.

Leave a Reply

Cancel reply

Search

Hot Deals for May

Note: Please see my Advertiser Disclosure

Capital One Venture X Business Card
Earn 150,000 Miles Sign Up Bonus
Chase Sapphire Preferred® Card
Earn 100,000 Points
Capital One Venture X Rewards Credit Card
Capital One Venture X Rewards Credit Card
Earn 75,000 Miles!
Capital One Venture Rewards Credit Card
Capital One Venture Rewards Credit Card
Earn 75,000 Miles
Chase Ink Business Unlimited® Credit Card
Earn $750 Cash Back
The Business Platinum Card® from American Express
The Business Platinum Card® from American Express
Earn 120,000 Membership Reward® Points

Recent Posts

  • a row of seats with monitors on the back
    11-Hours In SAS A350 Premium Economy Class… June 4, 2025
  • a group of airplanes at an airport
    Fair? Condor A321 Misses Munich Curfew By 10 Seconds, Causing EIGHT-HOUR Detour June 4, 2025
  • a row of monitors on an airplane
    Dreamliner To Rome: Alaska Airlines Confirms First Europe Route June 4, 2025
  • Hong Kong Photo Essay
    Photo Essay: Resilient Hong Kong June 3, 2025

Categories

Popular Posts

  • Aegean Airlines Feast
    A Feast Fit For A King On Aegean Airlines May 23, 2025
  • United American O’Hare gate dispute
    United Airlines To American Airlines: Fly More, Sue Less May 6, 2025
  • American Airlines 737-800 First Class Pathetic
    American Airlines 737-800 First Class: Pathetic May 6, 2025
  • Israel Flight Cancellations
    Major Carriers Extend Flight Cancellations To Israel: Here’s The List May 14, 2025

Archives

June 2025
M T W T F S S
 1
2345678
9101112131415
16171819202122
23242526272829
30  
« May    

As seen on:

facebook twitter instagram rss
Privacy Policy © Live and Let's Fly All Rights Reserved. Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Live and Let's Fly with appropriate and specific directions to the original content.