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Home » Law In Travel » Brilliant: Why A Man Sued Southwest for One Penny Less
Law In TravelSouthwest Airlines

Brilliant: Why A Man Sued Southwest for One Penny Less

Matthew Klint Posted onMarch 13, 2018November 14, 2023 7 Comments

a blue and orange airplane on a runway

Southwest Airlines flew a 737 to the wrong airport in Branson, Missouri. One man sued for damages, but for the seemingly odd amount of $74,999.99 instead of an even $75,000. But his reasoning is sound and his strategy brilliant.

Branson, Missouri (population 11,430) has two airports: Branson Airport and Taney County Airport. The airports are six miles away from each other. Taney County Airport is a tiny municipal airport with a runway half the size of Branson Airport. Yet somehow, a Southwest Airlines flight from Chicago Midway landed at the smaller airport.

With such a short runway, the captain rapidly applied the brakes, which allegedly filled the cabin with smoke and the stench of burnt rubber. Although no one was injured, the aircraft came within 40 feet of the edge of a cliff.

You can read more details here. Rather than face disciplinary action, the first officer retired.

Not long after, one passenger filed suit against Southwest Airlines. Per Bill Murphy Jr. of INC, who reviewed his legal complaint:

The passenger who sued Southwest, Troy Haines, lived in the area and had flown into Branson Airport many times, and says he realized well before the plane landed–even if the pilots didn’t–they were at the wrong airport, “with a much smaller runway.”

He was “immediately struck with fear and anxiety over potentially crashing,” according to his lawsuit, and he later “suffered severe mental anguish, fear and anxiety, including a panic attack which caused him to be removed from another airline prior to takeoff.”

That in turn led him to stop flying, which meant taking a job that didn’t require travel–“at a substantially diminished salary.”

Why $74,999.99 and not $75,000.00?

Haines’ complaint is clear:

Plaintiff is requesting damages in the amount of $74,999.99 and nothing more.

Why?

Put simply, to keep the case in state court.

The USA has two court systems: state and federal. Under civil procedure rules, a defendant can “remove” a case from state to federal court if the amount in controversy is greater than $75,000.00 and the two parties hail from different states. Southwest, of course, is Texas-based.

The underlying rationale for this rule is a desire to avoid local bias in favor of the plaintiff. Think about it: Southwest Airlines stopped flying to Branson five months after the incident. Frontier left soon after.

Branson is a small town. How do you think its citizens feel about losing commercial air service? How likely is it that everyone in the potential jury pool was personally affected or knew someone affected by the demise of commercial air service in Branson?

If the case was removed to federal court, the case would be tried 50 miles away in Springfield. There, the jury would be far less likely to be personally affected by Southwest’s departure from Branson.

So asking for one penny less was a legal strategy. It will keep the case and jury pool in Branson, ostensibly helping the plaintiff. The conventional wisdom is that for amounts of controversy less than $75,000.01, there is less likely to be bias…yet isn’t that exactly what Haines is seeking?

CONCLUSION

There is nothing “wrong” with suing for one penny less (Haines actually had an extra penny to spare). That’s the nature of the American legal system. It could actually be to Haines’ detriment. Perhaps a Springfield jury would have been far more likely to “stick it” to the deeply-pocketed Southwest had Haines sued for a few hundred thousand dollars.

But I think his chosen path represents his best chance to settle or win his frivolous lawsuit.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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7 Comments

  1. Lack Reply
    March 13, 2018 at 11:17 am

    It’s one penny less then the threshold, but could be thousands less then he’d go for originally.

  2. Chris Reply
    March 13, 2018 at 11:19 am

    He could have sued for exactly $75K. 28 USC §1332(a) says the diversity statute may be invoked where the amount in controversy “exceeds the sum or value of $75,000, exclusive of interest and costs.” So it has to be at least $75,000.01. I’ll never forget that from my first Civ. Pro. assignment.

    • Jesse Reply
      March 14, 2018 at 10:25 pm

      Yeah but he’s an extra space away from the drawn line! It’s not logical, but psychological. If it was me, I would with no logical reason, have a bit more peace of mind, I might have even gone for a hundred spaces: 74,999.00. or would it be 74,999.01… no wait…74 998.99. My brain hurts. This is like one of those story problems I used to fail….

  3. Christian Reply
    March 13, 2018 at 11:26 am

    Maximizing the potential benefit in a favorable venue is a good move, but I’m not sure that brilliant is the operative term. Clever seems closer to the mark.

  4. Benji Reply
    March 13, 2018 at 11:32 am

    You should sue Aeroplan for 999.99

  5. John S Reply
    March 13, 2018 at 11:40 am

    I wouldn’t really call this clever. Every plaintiff’s attorney in the United States knows about this. I’ve seen it countless times. And Chris is right. The penny is not needed. The amount in controversy must exceed $75,000 to trigger federal diversity jurisdiction.

  6. Tom Reply
    March 13, 2018 at 12:13 pm

    Yeah, this is actually done all the time.

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