• Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
  • Advertising Disclosure
Live and Let's Fly
  • Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
  • Advertising Disclosure
Home  >  Spirit  >  Spirit Airlines Passenger Says Flight Left Early And Spirit Only Notified Her After Flight Departed
Spirit

Spirit Airlines Passenger Says Flight Left Early And Spirit Only Notified Her After Flight Departed

Matthew Klint Posted onApril 9, 2022April 9, 2022 14 Comments

A video has amassed 3.7 million views and over 14,000 comments on TikTok of a woman who claims her Spirit Airlines left one hour early and the budget carrier only let her know after the flight took off about her early departure.

Did A Spirit Airlines Flight Really Depart One Hour Early Without Notice?

Kaley Reed claims she showed up at 2:45pm for a 4:00pm Spirit Airlines flight from Las Vegas. When she reached the counter, however, she was told by a check-in agent that her flight had already departed.

@kaleyreed_

any tips other than to not ever fly spirit airlines lol #spiritairlines #spirit #lasvegasairport

♬ original sound – Kaley Reed

A back-and-froth ensued, with Reed advised to check her email. According to Reed, at 3:02pm she received an email from Spirit advising her that her flight would be leaving an hour early at 3:00pm.

No route was provided, no email was posted, and Spirit Airlines has declined to address the incident.

Am I only the only one who finds Reed’s story far-fetched? Certainly Spirit Airlines has never won any customer service awards. Furthermore, there are times in which schedule changes occur, even at the last-minute. But this would be the first time I’ve ever heard of a carrier changing flight times and only notifying passengers after the fact. I would think that there would be dozens of angry passengers who also would have taken to social media had the schedule change truly occurred at the last minute.

I have to wonder whether Hayes failed to check her email and missed the schedule change, which may have occurred days or weeks in advance. 

Reminder: Check Flight Itineraries Often

Whether her story is true or not, her missed flight is an important reminder that we must keep an eye on our itineraries, because departure times do shift and airlines are not always vigilant about providing notice.

Apps like Flight Update Pro ($5.99 in Apple App Store) can help keep you abreast of any flight changes, but you can also simply use your airlines’ app to monitor your flight plans. Make a point of checking at least once per week and even more often in the final days before travel. 

This is helpful not just for schedule changes, but potential airport swaps which may alter your seat assignments.

CONCLUSION

I’m not convinced Spirit Airlines actually notified Reed of her schedule change only after the flight left. Even so, her trial serves as an important reminder that we should stay on top of our flight itineraries to avoid any unpleasant surprises at the airport. 

image: Tomás Del Coro

Previous Article JetBlue CEO Speciously Defends Merger With Spirit Airlines
Next Article Boston Garage Turned “Crash Pad” Condemned

About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

Related Posts

  • Spirit Airlines Gate Agent Threatens To Sue Passenger For Filming Him

    March 25, 2023
  • JetBlue Paris

    Irrefutable Proof The JetBlue-Spirit Merger Hurts Consumers

    March 12, 2023
  • Spirit Airlines Battery Fire

    Spirit Airlines Flight Diverts After Battery Fire Onboard, 10 Hospitalized

    March 4, 2023

14 Comments

  1. Gene Reply
    April 9, 2022 at 1:24 pm

    @ Matthew — For a second, I thought it must be Sunday.

    • GT Traveller Reply
      April 9, 2022 at 10:42 pm

      LOL, glad to know I’m not the only one who skips the blog on Sundays. Have a great weekend!

  2. chris Reply
    April 9, 2022 at 1:26 pm

    I don’t live spirit airlines, but pax collectively has a poor record of being objective about their own experiences.

  3. Anonymous Reply
    April 9, 2022 at 3:00 pm

    Email could have been delayed. Spirit should have called and texted.

  4. Random gawande Reply
    April 9, 2022 at 4:22 pm

    No excuse for flight leaving early. I could be drunk and asleep, and under no obligation to check my messages.

    That said, Americans are pawns of corporate interests and quite a few masochist Americans actually love getting raped by corporates, so i don’t expect any regulatory or legal protection from corporate shenanigans like these.

  5. Swan Hagstrom Reply
    April 9, 2022 at 5:28 pm

    After 20 years as a flight attendant for United I have never known of a flight to leave before it’s posted time. There have been delays when the flight is posted to depart at 11:45AM rather then 9:45AM. At first I would ask an agent if there is a chance the departure would be early, before the 11:45 posted time. A customer service manager told me once a flight time is posted that will be the time. No squeezing up to an earlier departure. Of course it could be delayed again but the best surprise for passengers is no surprise. Perhaps if all the confirmed passengers are on board and the paperwork and manifesto handed off to the crew, the captain may request an earlier gate departure .

  6. Tony in Indy Reply
    April 9, 2022 at 7:05 pm

    I couldn’t look away from her impressive gum chewing.

  7. jns Reply
    April 9, 2022 at 7:16 pm

    I have been on flights leaving early before but it was only by a few minutes in most cases. One may have left ten or fifteen minutes early. In all cases I believe it was because all passengers that were flying were already onboard.

  8. Pam Derolf Reply
    April 10, 2022 at 6:57 am

    Time zone issue?

  9. Traveler Reply
    April 10, 2022 at 10:17 am

    The only incident of a flight leaving early was in 1985 when TWA left over an hour early from Frankfurt. Coincidentally (or not), the airport was bombed soon after.

  10. stogieguy7 Reply
    April 11, 2022 at 12:18 pm

    If it happened as she said, she would not be the only one that this happened to. What about the rest of the passengers? This one just doesn’t smell right, and I say that knowing that Spirit is not an airline to be trusted.

  11. Xola2007 Reply
    April 12, 2022 at 3:10 am

    Her story ended up being true. She posted the proof and her charges were refunded by the banks after seeing the email proof.
    If you know how to use tiktok, search and you can see there are a few others sharing the same story!

    • Matthew Klint Reply
      April 12, 2022 at 6:32 pm

      Please post a link here.

  12. Jen Reply
    June 22, 2022 at 10:10 pm

    This just happened to me right now with Spirit at SNA. They left 30 min early and the departure board was NOT updated. Myself and 5 others missed the flight that we checked into the night prior. I have yet to receive any email orany update of the flight time. Spirit is the WORST!

Leave a Reply

Cancel reply

Search

Recent Posts

  • Vueling Fine flight attendants
    Airline Faces Government Fine For Telling Female Flight Attendants To Wear Makeup March 25, 2023
  • United Airlines MileagePlus CEO
    United Airlines Names New MileagePlus CEO March 25, 2023
  • Spirit Airlines Gate Agent Threatens To Sue Passenger For Filming Him March 25, 2023
  • Lufthansa A320neo Business Class Review
    Review: Lufthansa A320neo Business Class March 25, 2023

Categories

Popular Posts

  • American Airlines unaccompanied Minor Predator
    American Airlines Flight Attendant Freaks Out After Man Offers His First Class Seat To Child February 25, 2023
  • Kayleigh Scott United Airlines
    The Tragic Death Of A United Airlines Flight Attendant March 21, 2023
  • United Airlines Domestic First Class Menu
    United Airlines Refreshes Domestic First Class Menu February 28, 2023
  • Southwest Airlines Wife Slap
    Enraged Husband Attacks Man On Southwest Airlines Flight After He Bumps Wife March 8, 2023

Archives

March 2023
M T W T F S S
 12345
6789101112
13141516171819
20212223242526
2728293031  
« Feb    

As seen on:

live_and_lets_fly

The new United Polaris Lounge at Washington Dulles The new United Polaris Lounge at Washington Dulles is the most beautiful of all Polaris Lounges. Stay tuned for a detailed look and many more photos on the blog tomorrow. Well done @united.
@malaysiaairlines just announced it would retire i @malaysiaairlines just announced it would retire its A380 fleet. While not surprising, it is sad to see the growing list of carriers retiring this superjumbo jet. On Malaysia Airlines, I flew the #A380 once from Kuala Lumpur (KUL) to London (LHR) and had the entire first class cabin to myself (full review on the blog). It was a beautiful flight that I will always remember.
Welcome to @fly_bur @aveloair! I am so excited tha Welcome to @fly_bur @aveloair! I am so excited that a new carrier, Avelo, has launched, especially from an airport just 12 minutes from my home!
I greatly miss the @lufthansa #747-8 at @flylaxair I greatly miss the @lufthansa #747-8 at @flylaxairport. Hopefully this summer it will return.

.
.
.
.
#Lufthansa #FirstClass #747 #747-8 #StarAlliance #Miles #Points
I recently spent a weekend at the @ventanabigsur. I recently spent a weekend at the @ventanabigsur. This is not only a lovely, all-inclusive resort, but one of the best properties to use your @hyatt World of Hyatt points.
.
.
.
.
#Hyatt #BigSur #California #WorldofHyatt #CA-1 #Points #Hotels
In terms of a spacious first class product, the @E In terms of a spacious first class product, the @Emirates suite on a 777-300ER is hard to beat. My preference is Suite 2K.

.
.
.
.
#Emirates #777 #firstclass
Nearly five years ago, I took a “break” from I Nearly five years ago, I took a “break” from Instagram ahead of the birth of my first child. Goodness, how time flies. While I’ve enjoyed catching up on others over the years, now it is time for me to return to Instagram. In this first post, I highlight two joys in my life, my two children, whom I trust will grow up to be prolific travelers that circumnavigate the globe as ambassadors of love and respect.

.
.
.
.
.

#travel #airplanes #airlines #miles #points #familytravel #human #integrity #honor
United Airlines' new Polaris seat is a huge improv United Airlines' new Polaris seat is a huge improvement over UA's current business class seat. Check out my blog at liveandletsfly.com for 70+ photos of how @united is transforming its entire business class experience starting this December!
The perfect @flysas name tag for #Longyearben! The perfect @flysas name tag for #Longyearben!
Spotted four #polarbear outside of #longyearbyen - Spotted four #polarbear outside of #longyearbyen -- oh, and I love 40°F summer weather!
One of the best crews I have ever had the pleasure One of the best crews I have ever had the pleasure of flying with in all my years of flying. Thank you @flysas SK940 on 11 Aug 2016
Next stop ARN! But dear @flysas , next time if I a Next stop ARN! But dear @flysas , next time if I assign a window seat months in advance, don't move me to a center seat "for my convenience" with no way to get my original seat back... 😞
Ready for #PIA from #MAN to #JFK -- we will be rac Ready for #PIA from #MAN to #JFK -- we will be racing the #Delta flight to JFK at the gate next to us, which also departs at 12:45p. With @onemileatatime
Another room with a beautiful view... #hyattregenc Another room with a beautiful view... #hyattregencycasablanca #cassablanca #hyatt
Enjoying #shanghai with @onemileatatime from the i Enjoying #shanghai with @onemileatatime from the inside of the @grandhyatt_shanghai ... It is 40°C outside! 😓
From my front gate to my boarding gate in 15 minut From my front gate to my boarding gate in 15 minutes flat. I ❤️ #bur #burbankairport
@malaysiaairlines #747 out of retirement and in se @malaysiaairlines #747 out of retirement and in service at #kul -- beautiful livery!
View from my 61st floor room at the beautiful bran View from my 61st floor room at the beautiful brand new @parkhyattguangzhou -- look for a full review coming soon on the blog #hyatt #parkhyatt #guangzhou #parkhyattguangzhou
Will miss the @united #globalfirstlounge at #ord, Will miss the @united #globalfirstlounge at #ord, which closes tomorrow and the Queen of the Skies #747 which will be retired in 2018.
The colonial #architecture of #mumbai is stunning. The colonial #architecture of #mumbai is stunning. If you're ever here, get up at 5am and have a walk around the city before it gets busy. You can hear the birds instead of honking horns.
Load More... Follow on Instagram
facebook twitter instagram rss

This site is for entertainment purposes only. The owner of this site is not an investment advisor, financial planner, nor legal or tax professional and articles here are of an opinion and general nature and should not be relied upon for individual circumstances.

 

Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. Please view our advertising policy page for additional details about our partners.

 

Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by any of these entities.