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Home » Reviews » Hotel Reviews » Review: Thompson Hotel Washington, DC
DCHotel ReviewsHyatt

Review: Thompson Hotel Washington, DC

Matthew Klint Posted onMay 11, 2024 15 Comments

a building with glass doors

I spent a night at the Thompson Washington, DC, a Hyatt property located in the gentrifying Navy Yard. This is a nice hotel with a good breakfast, though I prefer the location of downtown or Georgetown hotel.

In This Post:

Toggle
  • Thompson Hotel Washington, DC Review
    • Location
    • Check-In
    • Destination Fee
    • Guest Room
    • Dining
    • Fitness
    • CONCLUSION

Thompson Hotel Washington, DC Review

I booked this Hyatt because it was (by far) the cheapest Hyatt in Washington, DC. I paid $169 which was cheaper than even some of the Hyatt Place properties within the District. The location, I suspect, helps to explain why this hotel is on the cheaper side.

Location

It is located in Navy Yard which was a rough part of town when I lived in the District over a decade ago, but now has gentrified and is an up-and-coming part of DC. There is a Metro station (Navy Yard, green line) but I used Uber to get back and forth to the Metro Center area since I would have had to change trains at L’Enfant Plaza or Gallery Place and the time required was more than double that of driving.

a building with many windows

a building with glass doors

a street with a circular road and buildings

Check-In

At check-in, I was thanked for my Globalist status, reminded of my breakfast benefit (one entree, one juice, one coffee), and offered an apology that no suites were available. Considering I arrived at 9:00 pm and left the following morning, this was not a problem. The lobby has bikes available for rental, including in the $30 destination fee (waived for Globalists).

a man and woman at a reception desk

a room with a couch and a bicycle

a room with a couch and a couch and a coffee table

a room with a chair and a table

a room with a table and chairs

a room with chairs and a table

a gift card in a white package

Destination Fee

Let’s talk about the destination fee. It is a “mandatory” $30 fees and includes:

  • Discount at Soothe on-demand massage
    • $10 off $100
    • $15 off $150
  • Discount at Silver Mirror Facial Bar
    • $20 Off 50-Minute Facial: Monday – Thursday: 8:00 am – 3:00 pm
    • $15 Off 50-Minute Facial: All Other Times
  • Discounted services at Varnish Lane
    • $5 off $50
    • $10 off $100
    • $15 off $150
    • $20 off $200
    • $40 off $300 Valid Monday – Thursday any time
  • High-speed premium Wi-Fi
  • 24-hour access to hotel’s on-site fitness center
  • Per’la and Steven Smith Teamaker in room coffee and tea
  • Local, long-distance, and toll-free phone calls
  • Complimentary Day pass for Capital Bikeshare
  • 5%-15% Discount on Nationals Baseball tickets above $100
  • 20% off Bike and Segway tours of monuments
  • 10% off any hair cut or beard trim at local barber “Bearded Goat”
  • “Mah Ze Dahr” –complimentary drip coffee with any pastry order
  • Access to pedal assist electric bicycles
  • Two Bottles of water per room per day

I think these are scam fees if mandatory and if they provided any real value, they would be optional.

Guest Room

I was assigned room 210, a standard room with a king bed on the second floor. The room included a L-shaped couch, king size bed, and a large desk, and a second flip-down desk.

a hallway with chairs and tables

a hallway with black and white carpet

a door in a room

a sign on a wall

a bedroom with a bed and a tv

a couch in a room

a room with a bed and a picture of a woman on a shelf

a bed with pillows and lamps

a room with a bed and couches

a table with a phone and coffee on it

a desk in a corner

a closet with a small open box and a coat swinger

a wooden box with knobs and dials
Nice in theory, but does anyone actually use this?

Thumbs down for the cheap coffee machine in the room.

The bathroom included a walk-in shower (no tub), toilet, and single sink. Shower toiletries were from Bowmakers.

a bathroom with a mirror and a sink

a shower head in a shower

a group of soap bottles and a towel on a shelf

Dining

Breakfast is served in Surveyor, a restaurant described as “classic Americana harmoniously blend[ed] with exciting global flavors.” I started my day early and since the in-room coffee was swill, headed down 7:00 am for a coffee. The coffee was excellent (thanks to the fancy machine) and I appreciated the chance to start my day with a strong flat white.

a room with a door and a bench

a bar with stools and a long counter

a restaurant with tables and benches

a room with tables and chairs

a restaurant with tables and chairs

a booth seating with round tables and chairs in a room with pictures on the wall

a coffee shop with a coffee machine and a chalkboard

a coffee machine with many cups on top of it

a display case with pastries and pastries

a cup of coffee on a table

a receipt on a table

On the weekends, brunch goes until 2:00 pm. As this was a Saturday, I took my breakfast at noon, ordering steak and poached eggs with another coffee. I was very satisfied with the breakfast and though I prefer the “order whatever you want” approach, the voucher system is fair enough.

a paper with text on it

a paper with writing on it

a plate of food on a table

a plate of meat and potatoes

a bowl of food on a plate

a cup of coffee with a swirl of foam on top

a receipt and a pen on a red leather cover

There’s also a rooftop bar (open 5:00 pm to 11:00 pm from Sunday – Thursday and until midnight on Friday and Saturday, with the kitchen closed at 10:00 pm) and a lobby bar open daily from 3:00 pm to 10:00 pm.

a room with a bar and chairs

a hallway with a stone sculpture and chairs

a room with tables and chairs

a room with tables and chairs

a room with a large window and a couch and a tree

a room with a large window and chairs and a tree

a sidewalk with tables and chairs and plants

a table and chairs on a sidewalk with plants in front of them

Room service is also available, though only during the opening hours of Surveyor from 6:30 am to 11:00 am and from 5:00 pm to 10:00 pm.

Fitness

The fitness center is located on the lower level and has a limited selection of equipment from TechnoGym plus a pair of Peloton bikes. It is open 24/7.

a gym with exercise bikes and a television

a gym with weights and equipment

a gym with weights and a tv

exercise machines in a room

a gym with exercise equipment

a shelf with towels and a trash can

There is no pool, spa, or wellness area.

CONCLUSION

I was glad to try this hotel and would return if the price is right, as it was for my stay. Breakfast, particularly the coffee, was excellent. That said, I don’t really like the Navy Yard location and prefer to stay downtown or in Georgetown when visiting Washington, DC.

a sign on a brick wall

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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15 Comments

  1. JoeMart Reply
    May 11, 2024 at 12:25 pm

    At the other Thompson locations Nespresso makers are in the room.

    • Matthew Klint Reply
      May 11, 2024 at 1:09 pm

      That would have been nice.

  2. khatl Reply
    May 11, 2024 at 12:27 pm

    Really disliked this hotel. No bottle opener or glasses in the room, and getting one was an ordeal. Service was indifferent and lacked warmth. Rooms are sparsely furnished and boring. And the in room coffee is terrible.

    • Matthew Klint Reply
      May 11, 2024 at 1:07 pm

      Coffee was really horrible – that’s for sure (I tired it at 5:00 am while waiting for the resturnat to open). But I thought the service was fine here.

  3. Stuart Reply
    May 11, 2024 at 1:23 pm

    This property and Seattle are the two weakest in the Thompson brand in my opinion. Both feel cramped, small rooms, crowded and weirdly and laid out public areas. The DC property is at least though fairly reasonably priced for the District…though the SE/Navy Yard is less than ideal unless going to a Nat’s game or working at the Department of Transportation,

  4. Marshall Jackson Reply
    May 11, 2024 at 1:26 pm

    You were 3 blocks from my house. 🙂

  5. ptahcha Reply
    May 11, 2024 at 1:33 pm

    FWIW, the bath amenities were made by D.S. & Durga, and Bowmaker is the scent name. It’s also the supplier for AA in their amenity kits and in their lounges until the recent change.

  6. Jeffrey Reply
    May 11, 2024 at 1:51 pm

    Nice write up, Matt. You really explored all the place has to offer. I enjoyed my stay there a couple years ago. I had business on the navy yard and found it really nice to be able to walk a couple blocks to the gate. At the time they had bakery fresh croissants and flaky pastries for all guests in the lobby so I could just grab a couple and a cup of coffee on my way out the door. I didn’t have status with them and found this to be a really nice gesture. Parking was a bit expensive though.

  7. Chris Reply
    May 11, 2024 at 2:19 pm

    Was this FTU?

    • Matthew Klint Reply
      May 11, 2024 at 2:46 pm

      Yes. You can see date on receipts! 😉

  8. Jason Reply
    May 11, 2024 at 3:08 pm

    Nice! I work literally right next door. So I see that place every time I’m at the office. Agree, I would not stay there if visiting dc but navy yard has some good restaurants that make it worth a visit. That said, navy yard, which was ascendant pre Covid as a neighborhood to live in, has had major troubles recently. Still, I like working there and as a long time dc resident it’s neat to see the vision.

    Agree- that coffee situation is dire. That said, at the Dallas Thompson there was no cofffee at all in the room, so that sucked too.

    Thanks for the review. Confirms my general feeling about Thompson.

  9. wac Reply
    May 11, 2024 at 3:13 pm

    Good thing they gentrified the “rough” part of town into a $6 cappuccino type of place so you guys can talk about what brand of bath amenities are offered! Now that’s what I call progress!

  10. PM Reply
    May 11, 2024 at 3:38 pm

    $6.60 for a coffee sounds extreme. Is there an expectation to tip on top of that too?

  11. FNT Delta Diamond Reply
    May 11, 2024 at 7:33 pm

    Thompson is supposed to be an upscale Hyatt brand. This looks like a glorified Courtyard or Four Points by Sheraton.

  12. Eliteflyer Reply
    May 12, 2024 at 3:35 pm

    Stayed here in April 24′. The Capital Bike Share pass was unavailable. The front desk offered that I could provide a receipt and they would deduct it from my rate but I was staying on a Cat 1-4 certificate. The pedal assist electric bicycles were great though! They are pretty nice Cannondale models and my kids loved crossing the bridge for a nice ride along the river.

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