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Home » United Airlines » United Airlines 787-9 Diverts To Johannesburg After Landing Gear Fails To Retract
NewsUnited Airlines

United Airlines 787-9 Diverts To Johannesburg After Landing Gear Fails To Retract

Matthew Klint Posted onJuly 12, 2024July 15, 2024 10 Comments

an airplane wing in the sky

A United Airlines Boeing 787-9 was forced to dump fuel and return to Johannesburg tonight after the landing gear failed to retract after takeoff.

United Airlines 787-9 Diverts After Landing Gear Issue

United flight 187 took off from O.R. Tambo International Airport (JNB) in Johannesburg this evening at 8:29 pm, bound for Newark Liberty International Airport (EWR). The flight was operated by a Boeing 787-9 aircraft (registration N27958), first delivered in March 2015.

Moments after takeoff, the landing gear failed to retract, prompting the aircraft to circle around Johannesburg and dump fuel before returning to JNB. The flight landed at O.R. Tambo at 9:42 pm local time, exactly one hour and 13 minutes later. The aircraft is currently undergoing maintenance.

a map with a route
FlightAware

Thus far, United has told customers:

Our maintenance team needs to evaluate a technical issue on your plane before we depart again. We appreciate your patience, and we’ll keep you updated as we get more information.

But a Live And Let’s Fly reader onboard has filled us in on the landing gear issue.

The plane was scheduled to take off again at 10:20 pm local time, but has yet to take off as of 11:00 pm local time.

a screenshot of a computer screen
United

We’ve reached out to United for a statement. This marks yet another incident this week (after a lost wheel incident on a 757-200) calling into question United’s maintenance record and this was not even an older jet…it is less than a decade old.

UPDATE: The delay has been extended to 11:50 pm local time.

The crew will eventually time out, so if this flight does not get in the air soon, it will be canceled…

a screenshot of a computer
United

UPDATE: The flight canceled


top image: United Airlines 787-9 flying over Johannesburg

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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10 Comments

  1. Stephan Museler Reply
    July 12, 2024 at 6:18 pm

    As a 1K United member who regularly travels the route between Johannesburg and Newark, I find it increasingly disconcerting to hear of United’s regular mechanical issues. Last week Monday (July 1st), the same flight was cancelled. This places undue pressure on passengers who have made their travel plans according to schedules. I may have to revert to flying through Doha, Dubai, or London if United continues to disappoint like this.

  2. JoeMart Reply
    July 12, 2024 at 6:19 pm

    Now we have the reason why that retired UA executive avoided flying this route to connect to his safari in Tanzania. It’s not just the food.

    • Alert Reply
      July 12, 2024 at 8:18 pm

      Anyone going to South Africa is foolish , unless one has a very very good reason . One would have no protection , as in Haiti , Iran , Afghanistan , Zimbabwe , Oakland , or Mexico .

  3. shoeguy Reply
    July 12, 2024 at 8:18 pm

    Wow. Flew this plane in December 2015, from LAX to MEL, when it was a few months old.

  4. SubwayNut Reply
    July 12, 2024 at 8:21 pm

    The flight has ended up canceling!

  5. trkq Reply
    July 12, 2024 at 8:35 pm

    this is such a big story to cover—must not have anything important to do

  6. wac Reply
    July 13, 2024 at 12:59 am

    I wouldn’t say it calls into question the maintenance of UAL. Malfunctions happen, even on new products, and even with the best of maintenance. This is one of those incidents. Things that can go wrong eventually will. Good maintenance prevents them from becoming bigger problems and allows the aircraft to land safely, and soon depart to continue decades of safe revenue service. Usually you don’t do alarmist posts, and I’ll stop short of calling this alarmist, but it’s borderline 🙂

    • david Reply
      July 13, 2024 at 4:38 am

      Because some people like drama and want to put themselves in the story.

      • david Reply
        July 13, 2024 at 4:41 am

        To clarify, I think the story is fine. I’m referring to some of the comments.

  7. Adrian Reply
    July 13, 2024 at 3:36 am

    Matt you are so right!
    The flight is cancelled now!
    I hope the passengers will be put in hotels and they will arrange a replacement flight! I know it is “winter” over in South Africa, but air traffic is very busy. I don’t know if it is easy to route them through Europe or Middle East!

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