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Home » United Airlines » Knackered Brit Must Pay United Airlines $20,000 For Bad Behavior Onboard
Law In TravelUnited Airlines

Knackered Brit Must Pay United Airlines $20,000 For Bad Behavior Onboard

Matthew Klint Posted onApril 27, 2024April 29, 2024 35 Comments

a plane on a runway at night

It’s nice to see passengers held accountable for their poor behavior onboard when they get drunk and make a scene. One British man has been ordered to pay United Airlines over $20,000 in restitution for his drunk and disorderly conduct onboard.

British Man Must Pay United Airlines $20,000 Restitution For Poor Onboard Behavior, Diversion

On March 1, 2024 a United Airlines flight from Newark (EWR) to London (LHR) diverted to Bangor, Maine (BGR). The US Department of Justice describes what went down with 30-year-old Alexander Michael Dominic MacDonald:

While the flight was in U.S. airspace, MacDonald began arguing with his traveling companion and causing a disturbance. When flight attendants asked MacDonald to be quiet and attempted to calm him, he became belligerent, threatening, and intimidating towards them. When the international purser aboard the flight intervened, MacDonald became belligerent and intimidating toward him as well and stated that he would “mess up the plane.” When MacDonald’s conduct continued, he was restrained in flex cuffs, and the flight was diverted to Bangor.

MacDonald, who lives in Chelmsford, England, was arrested and jailed. On March 22, 2024 he pleaded guilty to interfering with a flight crew and was ordered to pay United $20,638.00. No additional jail time was given beyond the time served.

It is always good to see passengers held accountable, especially when their poor choices onboard prompt a costly diversion. It seems to me that $20,638 may make United whole for the additional fuel, labor, and rebooking costs, but I would have liked to see a punitive award as well.

Finally, I cannot help but make a cultural observation here. The DOJ press release is titled, “British National to Reimburse United Airlines $20,638 for Interfering with Flight Crew on Flight Diverted to Bangor.” MacDonald’s nationality figures prominently in the details of the case.

Can you imagine if this was a Chinese or Indian or Nigerian national? We’d have all sorts of comments about “what difference does it make what nationality he was?!” or charges of bigotry. What that does tell you about our current culture, if anything?


image: Grzesiek Kieca/Facebook // Hat Tip: PYOK

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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35 Comments

  1. Jon Reply
    April 27, 2024 at 4:10 pm

    LOL I don’t think you know all the meanings of “buggered”

    • Buck Reply
      April 28, 2024 at 5:52 pm

      Yeah, this writer most definitely doesn’t know any of the definitions of that word.

    • Patty Reply
      April 29, 2024 at 3:29 pm

      I never heard of anyone becoming belligerent and because they were exhausted. Puts a whole new spin on “punchy” huh? Maybe the author meant snockered? Maybe a autocorrect issue? Definitley a proofreading issue.

  2. GUWonder Reply
    April 27, 2024 at 4:23 pm

    Not a fan of such PR games played by US DOJ.

    A situation ought to be handled in a uniform manner regardless of disruptive passenger’s nationality. Also, it’s not like there has been any shortage of American nationals also misbehaving on flights — although I have found the more belligerent passengers on my US-arriving and US-departing international TATL flights seem to be less likely to be natural-born Americans or natural-born Canadians than to seem to be from other places.

  3. derek Reply
    April 27, 2024 at 4:59 pm

    I wonder if passengers are granted an exception to the rule that customs clearance must be done at the first US airport, Bangor in this case so that customs clearance is done at the United hub.

    • PM Reply
      April 28, 2024 at 3:53 am

      The flight had originated from EWR!

    • Mr. Marcus Reply
      April 28, 2024 at 11:31 am

      Bangor used to have transatlantic service– like in the mid 1980s. I don’t know when it stopped, but I flew through Bangor to/from the UK a few times.

      They did passport control/immigration there too. My family was detained there once due to a problem with my sister’s paperwork– it wasn’t a big deal, but as a kid I was afraid that we were all going to jail. In reality I think we had to pay around $100 and agree to get my sister her own US passport.

      In those days, kids could travel on their parent’s passport– there was a page with blank lines on it where you wrote in the names of your children who were traveling with you. It seems very silly these days, but back then, that’s how it worked.

  4. Ziggy Reply
    April 27, 2024 at 5:21 pm

    I think you may be misusing the word ‘buggered’. In British parlance it means something I don’t think you mean to say.

    • DC Reply
      April 27, 2024 at 5:27 pm

      Agreed Ziggy. Although I’d be belligerent if I was buggered on an airplane; seems a reasonable response.

      Although United has made feel as if I had been more than once

    • NedsKid Reply
      April 28, 2024 at 1:00 am

      Yes, it’s an airplane, not a cottage.

    • PM Reply
      April 28, 2024 at 3:54 am

      The word is used correctly, albeit as a metaphor.

    • Johannes Bols Reply
      April 28, 2024 at 11:41 am

      That’s exactly what I thought! I reckoned I was going to read about a passenger trying to bugger another (unwilling) passenger…

    • simmonad Reply
      April 30, 2024 at 5:32 am

      A Brit speaks! “Buggered” has plenty of uses in English – tired and damned (as in “I’m buggered if I know”) are two which immediately come to mind.

      • Matthew Klint Reply
        April 30, 2024 at 9:18 am

        Well I changed it to knackered – I always thought it meant tired/drunk, but I’ve been schooled! 😉

  5. Scott Reply
    April 27, 2024 at 6:18 pm

    Otto from a Fish called Wanda said it best….

    Otto : Oh, you English are *so* superior, aren’t you? Well, would you like to know what you’d be without us, the good ol’ U.S. of A. to protect you? I’ll tell you. The smallest f***** province in the Russian Empire, that’s what! So don’t call me stupid, lady. Just thank me.

    As a yank who works for the a British (ironically based in Chelmsford) the interplay between the cultures cracks me up.

  6. John Reply
    April 27, 2024 at 6:21 pm

    Not only does the author not understand the meaning of buggered he obviously has never had to fly with a bunch of drunk Brits on holiday. Not to mention that’s just the warmup to their famously apalling collective behaviour upon reaching Tenerife or the Algarve.

  7. Derek Reply
    April 27, 2024 at 7:11 pm

    Punitive damages mostly go to the government

    attorney fees cannot be deducted from the award, meaning you are taxed on the full amount, then the lawyer is taxed on the attorney fee

    It is basically a fine

    • Andrew Reply
      April 27, 2024 at 7:46 pm

      There are no punitive damages paid by individuals or small businesses in the UK. They are sometimes applied to large corporations or government agencies or regulatory bodies, the this unusual.

      • Derek Reply
        April 27, 2024 at 8:49 pm

        I believe this case was heard under US law given the proceedings were initiated by our government

  8. Christian Reply
    April 27, 2024 at 7:33 pm

    Ummm… When someone gets buggered it’s sexual. Think soap on a rope in prison.

    • Matthew Klint Reply
      April 27, 2024 at 8:01 pm

      Maybe I’m just not up on my British English, but that was not the meaning I was thinking. I was thinking rascal…

      • George Reply
        April 27, 2024 at 9:39 pm

        Yeah. He was a rascal. But a buggered Brit is something else entirely.

        Thanks for the chuckle!

      • PM Reply
        April 28, 2024 at 3:57 am

        The term is widely used exactly like you’d say ‘screwed up’ , so the title is correct in that sense.

      • The_Bouncer Reply
        April 28, 2024 at 9:13 am

        OK, Brit here.

        “Bugger” has many meanings in British English.

        “Buggered”, as an adjective, generally means “screwed” or “exhausted”. My computer is buggered. That was a long day, I’m buggered.

        What I think you probably meant was “pissed” (drunk).

    • Ducky Reply
      April 28, 2024 at 12:41 pm

      And just how is it that you’re the only one who knows this?

  9. Santastico Reply
    April 27, 2024 at 7:58 pm

    A Brit causing trouble because of alcohol? That’s news to me.

    • NedsKid Reply
      April 28, 2024 at 1:01 am

      Hahaha… back in college I worked with handling the British holiday flights to central Florida… nothing I ever saw in a dorm or frat house compared to a 0400 departure from Orlando to Cardiff.

  10. Rob Reply
    April 28, 2024 at 2:55 am

    As a Brit, this is a perfectly acceptable colloquial use of the word buggered, having evolved beyond the purely sexual reference that other commenters refer to, over the last 3 decades or so. Equivalent to the American “screwed”. To the author: please continue to put smiles on our understated British faces!

    • Ducky Reply
      April 28, 2024 at 12:42 pm

      I don’t know why they wouldn’t have just used knackered. Pissed is probably too close to offensive in places where it denotes urination.

  11. Ducky Reply
    April 28, 2024 at 12:40 pm

    You insist on punitive damages? Well aren’t you a vindictive bastard… You don’t mention the man actually physically assaulting anyone or causing any damage to the craft, so I don’t know why you aren’t satisfied, why you don’t think he’s been punished enough. I of course don’t know if there’s any precedent for such a punishment, but I don’t know why there would be.

    • Arthur Reply
      April 29, 2024 at 12:27 pm

      Pre-9/11, I was on a TATL flight on TWA where something similar happened. A belligerent drunk was yelling and threatening to kill passengers who complained about him. The FAs did nothing inflight except speak to him once or twice and he threatened them, too, so they just disappeared. And when the guy got off the plane, nothing happened. I assure you, this ruined the start of a lot of people’s vacations, not least the children who had to experience it. So I’m with Matt – they should throw the book at anyone doing this on a plane.

  12. Arnaud Reply
    April 29, 2024 at 9:23 am

    Not sure I can appreciate your attempt at gaslighting by mentioning race at the end of your article. Was there a real point to it or you’re just trying to stir the pot?

    • Artaensem Reply
      April 30, 2024 at 8:24 am

      Where is race mentioned? Is Chinese or Indian or Nigerian or Brit a race now? Isn’t deliberately confusing race and nationality a textbook example of gaslighting?
      Anyways, either it’s acceptable for someone’s nationality to be cited in such a headline or it’s not. It can’t be fair for some and stigmatizing for others – unless you consider that not all peoples are equal, of course.

  13. D Clark Reply
    April 30, 2024 at 10:24 pm

    No problem with mentioning nationality but not in headline. This bloke is a disgrace to my race as he can’t hold his liquor peacefully

    • Matthew Klint Reply
      April 30, 2024 at 10:42 pm

      I think I addressed it and noted my reason for including it. It is quite an interesting thing indeed.

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