United Airlines is adding a new feature called “How’s My Flight Tracking” to its mobile app which will allow guests to track several elements of their flight in real-time.
New United Airlines “How’s My Flight Tracking” Option In App
United’s app already offers a flight tracking function which allows you to pinpoint the precise location and altitude of an aircraft while in-flight.
Furthermore, the app notifies you when boarding has begun for your flight, which is particularly helpful if you wish to avoid crowded gate areas or wait in another part of the airport prior to boarding.
This new feature will provides real-time updates in two areas, aircraft ground location and aircraft cleaning status.
- Location of their aircraft: the tracker will update when the aircraft has arrived at the gate, and provide a reminder asking customers to not crowd the gate area
- Cleaning status: the tracker will update with the status of the aircraft being cleaned and provide additional details on United’s cleaning and safety procedures
This new feature will also incorporate the pre-exiting boarding notifications and consolidate it to a single screen, available as an option when viewing the status for your flight.
United tested this new app feature on flights out of Houston throughout the month of January. It will now expand to all of United’s hubs and then to “additional line stations” next month.
The United app remains my favorite airline app and keeps getting better. While the ability to easily book, check-in, modify, upgrade, and view flight status still mark the essential features, the additional information provided will help better manage time and keep customers informed.