• Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
Live and Let's Fly
  • Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
Home » United Airlines » Details: United and David Dao Reach Settlement
United Airlines

Details: United and David Dao Reach Settlement

Matthew Klint Posted onApril 27, 2017April 27, 2017 5 Comments

Just a hunch, but I think Dr. David Dao finds himself a very wealthy man tonight. His attorney has announced a settlement has been reached.

In a press release (.pdf) from his attorney, we learn that Dao has reached an “amicable settlement” with United Airlines, but the amount will remain confidential.

Attorney Thomas A. Demetrio praised Untied CEO Oscar Munoz, stating–

Mr. Munoz said he was going to do the right thing, and he has. In addition, United has taken full responsibility for what happened on UA3411, without attempting to blame others, including the City of Chicago. For this acceptance of corporate responsibility, United is to be applauded.

Demetrio added–

Dr. Dao has become the unintended champion for the adoption of changes which will certainly help improve the lives of literally millions of travelers. I sincerely hope that all other airlines make similar changes and follow United’s lead in helping to improve the passenger flying experience with an emphasis on empathy, patience, respect, and dignity.”

Dao United Settlement Final


I would not blame Dao for never stepping foot on a United flight again, but if I were him I would have pulled a Jeff Smisek and tried to negotiate some lucrative flight benefits as part of the settlement package.

On a day in which United has renewed its commitment to customer service, I am glad that the Dao issue can finally be put to bed.

Read More on UA3411:

Doctor Dragged Off Oversold United Flight
United CEO Addresses Bloodied Passenger Incident

I’ll Defend Oscar’s Note to United Employees on Flight 3411

Royal Jordanian Trolls United Airlines

Is Oscar Munoz in Danger of Losing His Job?

Details Emerge on Identity of Doctor Dragged Off United Flight

What United CEO Left Out of Apology

Emirates Shames United With Powerful Ad
Must See: United CEO on Good Morning America
One New Video, Two Competing Narratives – Passenger Interaction with Police Prior to Ejection from United Flight
Why Didn’t Anyone Help the Bloody Passenger?
Lawyers Stage Elaborate Press Conference to Pummel United Airlines
Is Oscar Munoz a Liar?
United Airlines Board of Directors Addresses Controversy
United CEO Apology Tour at Asian Consulates
Police Officer Who Dragged Doctor Off United Flight Tells His Side
United CEO Writes Me a Letter
New Audio and Video from UA3411 Dragging Incident

Breaking: United Airlines Reveals Major Policy Changes
United Shares Comprehensive Timeline of UA3411

Get Daily Updates

Join our mailing list for a daily summary of posts! We never sell your info.

You have Successfully Subscribed!

Previous Article Involuntary Denied Boarding (IDB) Process on United
Next Article Man Thrown Off Delta Flight for Using Lavatory During Long Ground Delay

About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

Related Posts

  • United JetBlue Strategy

    Analysis: United Hopes To Contain Delta, Suppress American With JetBlue Partnership

    May 29, 2025
  • JetBlue United Blue Sky

    Details: New JetBlue – United “Blue Sky” Partnership Includes JFK Slots, Reciprocal Loyatly Perks

    May 29, 2025
  • a group of people in blue uniforms

    United Airlines’ Uniforms Get A Facelift—And A Political Filter

    May 28, 2025

5 Comments

  1. BoardingAreaFlukie Reply
    April 27, 2017 at 4:10 pm

    Dr. Dao, as well as his attorneys who likely got a contingency percentage of this settlement, owe the people who took the video of the incident. Without that video, it’s doubtful Dao would’ve received as much as he did, if anything.

  2. ss Reply
    April 27, 2017 at 4:15 pm

    My bet is he got 1,000,000. I’d get dragged off a plane for that.

    • Dee Reply
      April 27, 2017 at 4:18 pm

      I’d be ready to get dragged off the plane and then out to the gate and beyond for that sum. Lol!

    • dd Reply
      April 28, 2017 at 1:22 am

      Add a zero.

  3. Marcus Reply
    April 28, 2017 at 2:01 am

    Sources told us that the amount is $140 million. I wish it was $1.4 B

Leave a Reply

Cancel reply

Search

Hot Deals for May

Note: Please see my Advertiser Disclosure

Capital One Venture X Business Card
Earn 150,000 Miles Sign Up Bonus
Chase Sapphire Preferred® Card
Earn 100,000 Points
Capital One Venture X Rewards Credit Card
Capital One Venture X Rewards Credit Card
Earn 75,000 Miles!
Capital One Venture Rewards Credit Card
Capital One Venture Rewards Credit Card
Earn 75,000 Miles
Chase Ink Business Unlimited® Credit Card
Earn $750 Cash Back
The Business Platinum Card® from American Express
The Business Platinum Card® from American Express
Earn 120,000 Membership Reward® Points

Recent Posts

  • United JetBlue Strategy
    Analysis: United Hopes To Contain Delta, Suppress American With JetBlue Partnership May 29, 2025
  • JetBlue United Blue Sky
    Details: New JetBlue – United “Blue Sky” Partnership Includes JFK Slots, Reciprocal Loyatly Perks May 29, 2025
  • Eurowings Real Business Class
    Eurowings Plans “Real” A320neo Business Class Seat On Medium-Haul Flights May 29, 2025
  • Turkey Fine Passengers Unbuckle
    Impatient Flyers, Beware: Turkey Will Fine You For Standing Up Too Soon May 28, 2025

Categories

Popular Posts

  • United Airlines Polaris Lounge Chicago Review
    Review: United Polaris Lounge Chicago (ORD) May 1, 2025
  • a hand holding a blue card
    Chase Sapphire Preferred 100K Bonus Offer Ending Soon May 2, 2025
  • Aegean Airlines Feast
    A Feast Fit For A King On Aegean Airlines May 23, 2025
  • United American O’Hare gate dispute
    United Airlines To American Airlines: Fly More, Sue Less May 6, 2025

Archives

May 2025
M T W T F S S
 1234
567891011
12131415161718
19202122232425
262728293031  
« Apr    

As seen on:

facebook twitter instagram rss
Privacy Policy © Live and Let's Fly All Rights Reserved. Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Live and Let's Fly with appropriate and specific directions to the original content.