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Home » United Airlines » A Better Flight Home On United
United Airlines

A Better Flight Home On United

Matthew Klint Posted onApril 20, 2019November 14, 2023 4 Comments

After a fairly unremarkable flight from Los Angeles to London last week, I experienced a much better return flight from Munich to San Francisco.

Here are a few thoughts on the flight ahead of my full review.

1. Great Service

Overall, the service was tremendous on this flight. An older pre-merger United flight attendant worked my section of the business class cabin and was cheerful and kind. Oh how much I appreciate when someone is cheerful!

One small example. I was originally seated in 8A with an open seat next to me (so rare for a transatlantic flight to the West Coast). Before we departed, it was discovered that a mother and daughter were separated from one another in the business class cabin. Rather than come to me demanding that I move, a FA gently asked me if I would mind moving in order to accommodate the mother and daughter. When asked nicely, I am usually more than happy to oblige, as I did here.

2. Great Meals

Lunch was served after takeoff and a snack prior to landing. My main course of mushroom stuffed chicken breast with polenta and vegetables was not only very tasty, but also visually appealing. I was under the impression that United had jettisoned all of its “real” dishes for casserole dishes, but my meal arrived nicely plated.

a bowl of nuts on a napkin

food on a table

a close up of a napkin

a plate of food on a blue place mat

a bowl of ice cream with a spoon and a cup of coffee

Before landing, I ordered a Pizza Margherita, not quite knowing what to expect. While it could have used a bit more sauce and cheese, it still turned out quite nicely.

food on a tray on a table

3. Great Sleep

Meal service was efficient and I soon found myself ready for a nap with more than nine hours of flight time remaining. After requesting a mattress pad and opening the overhead vent, I quickly fell asleep and slept for about 7.5 hours. Not bad at all.

a seat in a plane

We landed in San Francisco ahead of schedule.

CONCLUSION

This flight, more than my outbound, is the United I am used to. It was nice to enjoy a great rest in between a couple of decent meals with excellent service.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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4 Comments

  1. Gene Reply
    April 20, 2019 at 4:34 pm

    Very interesting to see the meal plated in the galley on the old serviceware… is UA walking back its move? Or a one-off?

    • Matthew Reply
      April 21, 2019 at 1:58 am

      I assume a one-off…

  2. Kacee Reply
    April 21, 2019 at 12:29 am

    I haven’t seen the nut ramekin that full in at least a year 😉

    • Matthew Reply
      April 21, 2019 at 2:00 am

      Even more impressive was the garlic bread. It felt like I was flying ex-NRT!

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