• Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
Live and Let's Fly
  • Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
Home » United Airlines » Video Emerges of Erratic United Pilot
NewsUnited Airlines

Video Emerges of Erratic United Pilot

Matthew Klint Posted onFebruary 13, 2017February 13, 2017 4 Comments

Leadoff question: how could a crew or any passenger agree to fly under the command of someone like this?

Lucky makes this point and I cannot help but to also make it. Video finally emerged today of the frazzled United pilot who showed up late and out of uniform to the flight she was scheduled to pilot from Austin to San Francisco. Upon boarding the flight, she made quips about Trump, Clinton, her divorce, and the interracial couple sitting in first class over the PA system. She then added that she would let her male co-pilot fly and invited dared anyone who was uncomfortable to get off her flight.

Watch this snippet of her conversation and you will see she is even more erratic (to put it charitably) than I first imagined.

Her cackling sounds diabolical and scary. Yet only 20 people stood up to exit the flight…and the crew had to disarm the doors. That means they were ready to fly with this woman.

Perhaps the crew members had been so anxious to leave they immediately armed the doors when the captain boarded. But upon seeing this pilot and listening to her, if the crew is “here primarily for your safety” then wasn’t it incumbent upon them to fling open the door and direct that everyone exit the aircraft unless the pilot did? What about the first officer? The flight deck door was wide open during her rant. Was he just going to ignore it?

Look, I know it is so easy to second-guess and “Monday morning quarterback” an incident like this having read and reflected upon what happened. Still, the video frightens me. It really does. Does it frighten you or am I overreacting?

United A319
Tony Hisgett / WikiMedia Commons

Get Daily Updates

Join our mailing list for a daily summary of posts! We never sell your info.

You have Successfully Subscribed!

Previous Article Woman Claims United Airlines Killed Her Dog
Next Article How I Will Take Advantage of the Air France 20K Offer from AMEX

About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

Related Posts

  • United MileagePlus change 2026

    United Airlines Teases Major MileagePlus Change — Here’s My Theory

    January 23, 2026
  • American Airlines New LAX Routes 2026

    American Airlines Challenges United With Two New LAX Routes

    January 22, 2026
  • United Airlines Loan Survival

    United Airlines Shifts 56 787-9 Orders To 787-10: Is The 777-200ER Era Nearing Its End?

    January 22, 2026

4 Comments

  1. Maryann H Reply
    February 13, 2017 at 11:21 am

    It is unbelievably cruel to post video of this on the web. The woman is having a mental breakdown, will have treatment and eventually get better. Then she will have to face the embarrassment of having this video all over the web. Show some compassion!

    But please feel free to criticize United’s lapse in judgment of allowing the pilot on board the plane, particularly the supervisor who forced the gate agent to let the plane leave. The poor gate agent was distraught about having to close the door, when she saw the pilot was not fit to fly.

    I am a 1K on United and I can’t believe that they let the situation get so out of control that passengers had to request disembarkation! Where is their professionalism? Doesn’t the crew have some responsibility to relieve the pilot of his/her duties? They were probably afraid that management wouldn’t back them up, and they would lose their jobs. I would also think they would know the pilot and as colleagues, would be able to diffuse the situation. But the main responsibility lies with United, which should have protocols in place to deal with these things. Did they not learn anything from the germanwings incident or the crash of the Korean airliner at SFO, where the younger pilot was afraid to correct the older one?

  2. Alan Brint Reply
    February 13, 2017 at 11:37 am

    You are not overreacting.

    I watched the video. You have several areas to be concerned about with this video:

    1. This woman was clearly disrespecting the airline. She attacked every single area that could be attacked: professionalism, uniform, gender equality, discrimination. You wonder if she is going to make the airplane do something unsafe. A pilot like this is very concerning as you doubt if she will conform to any standard of acceptable safety or behavior.

    2. It is troubling that she felt the need to rant about politics to a whole plane full of people. This is very unprofessional behavior and could show that she could not have a good social ability. If there was an emergency o the flight, she probably could not lead the charge to safety without making comments about politics, terrorism or other related issues. This is extremely concerning.

    3. This woman seems to be mentally ill and possibly suicidal. Is she going to intentionally do a “suicide crash” with the plane, killing herself and everyone else on the plane? It makes only too much sense. All the attention that she would get, all of the outcries of support for the victims, all of the talk about it in the Airline Corporate office. This would only make sense because she clearly showed an attitude that she needs some kind of attention. If she was not going to get it the way she did it, you wonder if she has other ideas. Frankly, I am thankful that all I am left to do is wonder. I would be much, much more sad if we knew the truth and it was not positive.

    Overall I agree that this is an extremely troubling story. She is not fit to fly and probably not emotionally stable. I hope that she gets the help she needs and that some day she can fly again in a manner that is safe and professional with a clear, happy, healthy head.

  3. Alan Brint Reply
    February 13, 2017 at 11:45 am

    Maryann, while I understand your point about not posting this on the web, this woman works for a well-known airline. To work for an airline so well known comes with a great deal of responsibility. Working in an operative capacity, your behavior in the professional workspace is closely monitored and is fair game to discuss with anybody.

    While I do apologize for what this woman may have to go through, the passengers had every right to post this video on the web. It does hurt me to write this, and I would personally not post this video on the web, but I do not condemn the person who did this. Their pilot was acting unprofessionally and we as a society use mental illnesses as an excuse far too often. It is no excuse for the behavior of the airline or of the pilot, and this behavior has every right to be publicly condemned.

  4. Mike Reply
    February 13, 2017 at 6:49 pm

    How about the gate agent? Wasn’t he/she also responsible for stopping!her? Doesn’t the gate agent match the pilots ID to the crew manifest?

Leave a Reply

Cancel reply

Search

Hot Deals

Note: Please see my Advertiser Disclosure

Capital One Venture X Business Card
Earn 150,000 Miles Sign Up Bonus
Chase Sapphire Preferred® Card
Earn 100,000 Points
Capital One Venture X Rewards Credit Card
Capital One Venture X Rewards Credit Card
Earn 75,000 Miles!
Capital One Venture Rewards Credit Card
Capital One Venture Rewards Credit Card
Earn 75,000 Miles
Chase Ink Business Unlimited® Credit Card
Earn $750 Cash Back
The Business Platinum Card® from American Express
The Business Platinum Card® from American Express
Earn 120,000 Membership Reward® Points

Recent Posts

  • United MileagePlus change 2026
    United Airlines Teases Major MileagePlus Change — Here’s My Theory January 23, 2026
  • American A321XLR business class privacy
    American A321XLR Business Class Has A Privacy Problem…I Found Out The Hard Way January 23, 2026
  • a plane taking off from a runway
    Southwest Overtakes Delta In Latest U.S. Airline Rankings January 23, 2026
  • American Airlines Aer Lingus award bookings
    American Airlines Unlocks Aer Lingus Award Bookings Online January 23, 2026

Categories

Popular Posts

  • Lufthansa Senator Lounge Frankfurt Review
    Review: Lufthansa Senator Lounge B (Non-Schengen) – Frankfurt (FRA) December 30, 2025
  • United 787-10 Business Class Review
    Review: United Airlines 787-10 Polaris Business Class January 1, 2026
  • a room with a glass display with red glass objects
    Review: Air Canada Maple Leaf Lounge Frankfurt (FRA) December 31, 2025
  • Caribbean flight cancellations after Venezuela strike
    Mass Cancellations Hit Caribbean Routes After U.S. Strike On Venezuela January 3, 2026

Archives

January 2026
M T W T F S S
 1234
567891011
12131415161718
19202122232425
262728293031  
« Dec    

As seen on:

facebook twitter instagram rss
Privacy Policy © Live and Let's Fly All Rights Reserved. Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Live and Let's Fly with appropriate and specific directions to the original content.