Oh Delta, will you never learn from the mistakes of others? TMZ has received video of Delta pilot (could be Delta Connection) striking a passenger as he tries to break up a brawl between two women on a jet...
Disappointment on My United Flight Home from NYC
United CEO Oscar Munoz sent MileagePlus members a letter yesterday promising a “turning point” in customer service. But actions speak louder than words. Last night’s flight home from Newark to Los Angeles reminded me that the carrier has a long way...
No Joke. American Airlines Wins Best Elite Program at Freddies
American Airlines took home the honor of “best elite program” for the Americas last night at the 27th annual Freddie Awards. I’m outraged. I am not an American Airlines flyer, but I certainly follow the AAdvantage program closely, both...