Delta rolled back a prohibitive award booking restriction, leaving in place…a prohibitive award booking restriction. As I reported earlier today, Delta unrolled a draconian new restriction on SkyMiles bookings, prohibiting all redemptions within three days of travel that does...
United Loses $1.5MN in Lawsuit Over FAs Who Watched iPads During Flight
How did firing two FAs for “not doing their jobs” become a civil rights lawsuit in which United Airlines stands to lose $1.5MN? Ruben Lee and Jeanne Stroup had been United flight attendants for over 35 years. But in...
Delta: Legitimate Fraud Protection or SkyMiles Devaluation?
Delta SkyMiles international award tickets now carry a draconian new restriction: they must booked at least three days in advance if they do not start or end in the U.S. or Canada. Is this a legitimate fraud protection or...
