Over the years, I’ve come to love falafel, a crunchy, protein-filled snack that is a staple in the Middle East. Recently, I was served falafel on a United Airlines flight in first class. Could United measure up? Could United...
Total Disregard For Mask Rule At LAX Airport

Last night I flew into Los Angeles International Airport (LAX) and want to provide a few observations on the newly-reimposed mask rule at one of the nation’s busiest airports. In short: it was widely disregarded. LAX Mask Rule: Disregard...
I Watched In Horror As A Passenger Fell Down The Stairs While Disembarking My Qatar Airways Flight

I generally detest air stairs (versus a jet bridge) not so much because of the stairs themselves, but because it means a remote gate and crowded bus trip to or from the terminal. But now I have a more...
“Sherlock” Tracked His Missing Baggage Through London While Airline Offered Pathetic Excuses

This is sad story, but also a brilliant display of cleverness that shows what the future of lost baggage looks like in a world of convenient tracking. Lost Baggage Tracking – Passengers Empowered To Do The Detective Themselves Through...
Sleepy Qantas Flight Attendants Construct Blanket Forts On A330

Facing an aircraft shortage but surging demand for transpacific travel, Qantas has placed an Airbus A330 on a key U.S. route. But with that comes a number of complications, including the spectacle of flight attendants forced to set up...